Q:Is there a warranty my home is very close to salt water. What are the metal pieces powder coated aluminum, stainless?
by|Apr 7, 2024
1 Answer
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A: Here is our warranty guide for our products https://www.newtechwood.com/pdf/NEWTECHWOOD-RESIDENTIAL-LIMITED-WARRANTY.pdf .
by|Apr 11, 2024
Q:Can you attach the railing brackets to a brick house instead of using a post up against the house?
by|Feb 11, 2024
1 Answer
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A: Yes, but you will need to use masonry screws.
by|Feb 16, 2024
Q:The rail is 6' and the post is 3.7 ?
by|Nov 4, 2023
1 Answer
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A: Yes, the railing is 6ft long & the post in 3.5ft tall.
by|Nov 6, 2023
Q:what material are the balusters ?
by|Oct 18, 2023
1 Answer
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A: Their aluminum.
by|Oct 19, 2023
Q:Can the post sleeve fit over a 4x4 post? If not, this system is useless for those of us replacing railings. And, no, I wouldn't cut post flush to the deck, some of which are the posts holding up the deck two stories up. Manufacturer reply only please!
by|Sep 29, 2023
1 Answer
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A: No, it will not. This is a post kit, it is not a sleeve.
by|Sep 29, 2023
Q:What would be the exact dimension of the handrail (including the bracket)? Can this railing system go with Allure 3 in. x 3 in. Aluminum Deck Post Kit?
by|Aug 15, 2023
1 Answer
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A: No, the post & railing kits are not interchangeable.
by|Aug 16, 2023
Q:can you purchase the bottom rail only and if so what would be the cost? I have two rails that are bowing out. The bottom rail is set at 8 inches high from the floor so the foot blocks that came with the kit are to short to use. (Peruvian Teak color)
by|Aug 13, 2023
1 Answer
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A: Please call NewTechWood at 1-866-728-5273 for assistance.
by|Sep 13, 2023
Q:can these be made into a 10ft railing?.
by|Aug 11, 2023
1 Answer
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A: If you have questions about or deck railing products or how to install them, please give us a call at 1-866-728-5273.