A: Yes, the restrictor can be removed to clean if needed. Please contact help@pulseshowerspas.com and we can assist you with directions on how to remove it.
by|Dec 16, 2022
Q:Is this model Kauai III 2-Spray Shower System with Handshower available in matte black?
by|Nov 29, 2022
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A: Yes, it is available. Please search for model # 1011-III-MB.
by|Nov 29, 2022
Q:When I try to divert water to the rain head, nothing happens. Pulled out diverter and it looks fine. What?s the part number for a new one? Could there be another reason the rain head is not working?
by|Nov 27, 2022
1 Answer
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A: Please email us at help@pulseshowerspas.com or call us at 888-785-7320 and we'd be more than happy to assist you with this.
by|Nov 30, 2022
Q:Where are the directions ?
by|Nov 17, 2022
1 Answer
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A: We are working on getting the manual and specification sheet displayed on this page. In the meantime please feel free to reach out to help@pulseshowerspas.com and we would be more than happy to get those to you.
by|Nov 18, 2022
Q:We currently have a 3-knob system with hot water, cold water, and the center knob controlling shower vs tub. Will this work with that setup without additional plumbing and tile work? (Picture of current setup attached)
by|Sep 3, 2022
1 Answer
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A: Yes, the Kauai replaces the showerhead only and is designed to work with any pre-existing valve.
by|Sep 6, 2022
Q:Can the rain showerhead be adjusted or is it in a fixed position straight down ?
by|Aug 18, 2022
1 Answer
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A: The showerhead is connected on a swivel joint and can be angled to your desired location.
by|Aug 18, 2022
Q:How does the bottom of the rod attach to the shower wall?
by|Jul 28, 2022
1 Answer
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A: PULSE Showerspas
Tru-Temp 1-Handle Pressure Balanced 1/2 in. Rough-In Valve Trim Kit in Brushed Nickel (Valve Included)
by|May 7, 2023
2 found this answer helpful
Q:How far out does the main shower head extend? My issue with the rain shower systems is that the main shower head above is too close to the wall.
by|Jun 4, 2022
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A: The rain showerhead extends 24 inches rom the finished wall.
by|Mar 9, 2023
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Q:Is the little allen wrench screw the only thing that secures this to the wall pipe???
by|Jun 3, 2022
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A: The shower arm threads into the water connection and the diverter also mounts to the wall with the industrial adhesive provided. You can also caulk both mounts as an added security if you'd prefer.
by|Jun 8, 2022
Q:To switch the water from the main to the handheld, is the diverter a lever or is it a push button? I cannot tell from the photos.
by|Jun 3, 2022
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A: The diverter is a knob and turns to select your desired function.
by|Sep 21, 2022
A: It is located on the pole. Completely discrete and aligns with the pole(parallel). You can turn it perpendicularly and it diverts the water. Very simple to use and great for even people with arthritis because it's so simple.