Q:can post base be angled to fit an angled surface for mounting?
by|May 22, 2023
1 Answer
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A: Hello, thank you for reaching out to us. To ensure a better understanding of your project and provide you with the most accurate assistance, we kindly request that you contact us directly at our toll-free number: +1 (877) 883-7325. By speaking with our dedicated team, we will be able to gather all the necessary details about your project, address any specific requirements or concerns you may have, and provide you with personalized guidance and support.
by|May 24, 2023
Q:Can you just buy the spacers for the stair railing?
by|May 15, 2023
1 Answer
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A: Hi Steve, thank you for your message. The spacers are not sold separately from the pickets. Please give us a call at 877-883-7325 at your convenience. We would be happy to discuss some solutions with you. Thanks Steve!
by|May 16, 2023
Q:Hello I need 2 sheets in both sizes how can I order them!?
by|May 11, 2023
1 Answer
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A: Hello, Glass panels for our products are available for direct ordering through your local Home Depot stores. To learn more about the ordering process or for any other inquiries, please feel free to contact us directly at +1 (877) 883-7325.
Thank you for your interest in our product.
by|May 11, 2023
Q:When will the glass panel come in stock?
by|Apr 27, 2023
1 Answer
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A: Hello Laes, thank you for your question. We have 42" glass panels in stock and ready to ship. You can special order these through your local Home Depot store if the store doesn't keep them in stock. Thank you!
by|Apr 27, 2023
Q:Does the stair rails come in 4ft length?
by|Apr 16, 2023
2 Answers
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A: They are 6ft sections. They can be cut to length easily.
by|Apr 17, 2023
A: Hello Jerry,
The Stair Hand & Base Rail only comes in 6 feet, however you can reduce the length to accommodate 4ft stairs. You can reach us directly at +1(877) 883-7325 ( toll free ) for more information. Thankyou
by|Apr 17, 2023
Q:What brackets needed for peak aluminum railing
by|Apr 15, 2023
2 Answers
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A: Hello, Stair railings are available in 6', it comes conveniently packaged with two sets of fully adjustable connectors to mount the rails to the posts. You can reach us directly at toll free +1 (877) 883-7325 for more information. Thank you!
by|May 8, 2023
1 found this answer helpful
A: There are several types of peak railing brackets. The type you need would be determined by how the railing would be mounted. There are flush mounted brackets, brackets that pivot horizontal, and vertical for steps or uneven ground, large brackets for top rails, small brackets for step hand rails.
by|Apr 16, 2023
Q:Are they 6? tall
by|Apr 14, 2023
1 Answer
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A: Hello Rosie, stair hand and base railings are 6 feet and a fully assembled railing will be 42 inch in height. Thank you.
by|Apr 17, 2023
Q:Can the panels be used in a frameless application?
by|Apr 8, 2023
1 Answer
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A: Hello Kevin, Peak Aluminum Railing requires top and bottom rail. Alternatively we have mountain view railings, please see https://peakproducts.com/en-ca/mountainview-glass-railing. Please contact us directly at toll free at +1(877) 883-7325 for a better understanding of your project requirement. Thankyou.
by|Apr 11, 2023
Q:Does surface mount meet code? Seems a little wobbly when I installed the posts.
by|Apr 7, 2023
3 Answers
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A: I mounted mine on a wood deck, but had to install additional blocking under the deck and substitute 5/16” x 6” structural screws instead of the short lag screws that come with the posts. That made the posts very solid.
by|Jul 26, 2023
1 found this answer helpful
A: Hello John, yes the surface mount does meet the building code. Please calls us directly reach us at toll free at +1(877) 883-7325 for more information. Thankyou.
by|May 15, 2023
A: The rail system is very sturdy when assembled and completely installed. I'm not sure about the codes in your area.
by|Apr 9, 2023
Q:Hi i have six boxes of glass panels 6in wide can i buy railing for it at store in Ft Wayne IN? Or do i have to order? HELP PLEASE!!
Thank you Ted
by|Apr 6, 2023
1 Answer
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A: Hello Tedley, you can purchase the railings needed for the 6in wide panels at store or online as per your convenience. Please let us know if you have trouble finding them. We can be contacted directly at toll free at +1(877) 883-7325 for more information.