Q:Is gray cloud a true gray or more of a taupe? The anchor gray looks pretty dark and I'm looking for a more medium tone. Are there sample colors in the store?
by|Apr 24, 2023
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A: Thank you for reaching out. The Gray cloud is more of a light gray, a taupe is a dark brown color but that is not what the gray cloud looks like. Unforunately there are no color sample in store but if you would like we could send you free color swatch samples if you would please contact us at customerservices@allstrongusa.com and we can send those sample out to you.
by|Apr 24, 2023
Q:I want to abut two 54 inch shades to cover a 108 inch window because of the weight of a shade. Can the inside mount be placed above the shades, at the top of the window as opposed to the top sides of the window?
by|Apr 23, 2023
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A: Thank you for reaching out. The shade can be mounted from the top (above) the shade. We also recommend going with two 52" shades instead of 54" if you are going with an inside mount. We recommend this at to allow the shades to be mounted properly and to function properly.
by|Apr 24, 2023
Q:Where are these shades manufactured?
by|Apr 7, 2023
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A: Thank you for reaching out. This particular shade was manufactured in Taiwan.
by|Apr 10, 2023
Q:Can I get these cut 2 inches shorter? I ordered 45 instead.of 43
by|Mar 24, 2023
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A: Thank you for reaching out. Please reach out to us at customerservices@allstrongusa.com and we can assist in getting the shade you need.
by|Mar 28, 2023
Q:Can I change dimensions of product to 34 3/8 W x 58 1/8 Height ?
by|Mar 20, 2023
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A: Thank you for reaching out. Apologies for any incovience but unfortunately we only do cut-to-width in every 1/2 inch increment and we have set lengths of 48", 64" and 72" only.
by|Mar 21, 2023
Q:In the outside mounting option, could it be mounted onto a 1inch surface?
Also, could this be mounted onto a drywall instead of wood?
by|Mar 19, 2023
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A: Thank you for reaching out. For mounting we always recommend a sturdy surface with enough space for the mounting brackets and for the shade/blind. If the 1 inch surface is sturdy, secure and with enough space to mount then feel free to use that space. We do not recommend mounting on Drywall as the mounts won't be secure and could be a possible danger (falling or damages).
by|Jul 16, 2023
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Q:Is there a way to shorten the blinds? My windows are only 22 1/2 " long
by|Mar 7, 2023
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A: Thank you for reaching out. Apologies for any incovienence this has caused, but unfortunately the shortest length we have available is the 48" and neither the store or supplier can shorten the blinds/shades.
by|Mar 7, 2023
Q:Do your measurements include the end caps or are your measurements just the actual shade part?
by|Mar 5, 2023
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A: Thank you for reaching out. The measurements do not include the end caps. For an inside mount we recommend deducting at least 1/2" for that reason. Please feel free to contact us at customerservices@allstrongusa.com with any other questions or concerns.
by|Mar 7, 2023
Q:How do the dimensions of these compare to the non-eco version? Which one narrower in depth?
by|Feb 21, 2023
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A: Thank you for reaching out. The dimensions are almost like to like. The depth is the only difference in the dimensions. The depth for the non-eco item is 1.5 inches and for the eco it is 1.75 in.
by|Jul 16, 2023
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Q:What is the height of the 84 in length when collapsed? In other words, when it?s rolled up, how how many inches tall is it? Trying to get a feel for how much space it will take up when open.
by|Feb 4, 2023
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A: Thank you for reaching out. When rolled up all the way the length of the shade will be roughly 4.25 inches.