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Questions and Answers for Samsung 24 in. Top Control Tall Tub Dishwasher in Stainless Steel with Stainless Steel Interior Door, 55 dBA

Internet #309731132

Model #DW80R2031US

Store SKU #1004507466

  • Height adjustable upper rack to fit dishwear of various sizes
  • Easily select functions with digital touch controls
  • Fully integrated top controls for a seamless appearance

Questions & Answers

248Questions
caret
Q:What is the warranty on this dishwasher
by|Feb 10, 2024
1 Answer
Answer This Question

A:  Hi Sara, You have a One (1) year parts and labor warranty coverage on the appliance. Please see the link for more details on the warranty coverage. Warranty https://www.samsung.com/us/support/service/warranty/DW80R2031US/AA/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146843128) to help our team gather your information. Have a great day. ^Charles

by|Feb 12, 2024
    caret
    Q:I've had this dishwasher for less than a year and the clean light has stopped working. Very disappointing. Are there any tips and tricks? If not, what number should I contact for service?
    by|Jan 4, 2024
    1 Answer
    Answer This Question

    A:  Hello Katrina, We are here for you anytime. We want to speak to you directly to provide support and see how we can help you with your dishwasher's clean light. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146700917) to help our team pull up your information when you message us. Have a great day. -John

    by|Jan 5, 2024
      caret
      Q:Do I need to buy the power cord separately or did I throw mine away?
      by|Dec 4, 2023
      1 Answer
      Answer This Question

      A:  Hi Nicholas, Yes, the power cable is sold separately. You may contact our Samsung Parts Team at (800) 627-4368. Call any day between Mon - Fri, 9:00 AM - 6:30 PM EST. They can check the availability and compatibility of the parts or accessories you wish to order. Thank you and have a great day! -Ricardo

      by|Dec 5, 2023
        caret
        Q:I bought Samsung dishwasher model DW80K 7050 \US in 11/2018. (With 5 yr warranty) The dishwasher is making a grinding noise when it seems to be filling. Cleaned the filter, can’t see any obstruction. Repair call or am I missing something?
        by|Dec 1, 2023
        1 Answer
        Answer This Question

        A:  Hi Candy, Here is a link for troubleshooting steps for a dishwasher that is making noise, kindly choose the corresponding one that matches the noise on your dishwasher and click the embedded words. Samsung dishwasher is noisy. https://www.samsung.com/us/support/troubleshooting/TSG01002056/ Thank you and have a great day! -Ricardo

        by|Dec 4, 2023
          caret
          Q:Can this appliance be plugged into power cord
          by|Oct 21, 2023
          1 Answer
          Answer This Question

          A:  Hi Sandra, Yes, this Samsung dishwasher model can be installed using a cable that connects to an outlet. We recommend that the power cable is a jacketed 12-2 cable with ground and it is installed by a qualified person. Leo

          by|Oct 23, 2023
            caret
            Q:Do I need to purchase an installation kit for this dishwasher
            by|Oct 15, 2023
            1 Answer
            Answer This Question

            A:  No, the user/installation manual and kit already come with the dishwasher, MaggieL. Thank you. -Angelica

            by|Oct 28, 2023
              caret
              Q:Is an air gap required for this dishwasher?
              by|Oct 11, 2023
              1 Answer
              Answer This Question

              A:  Hi Rodr, Let us provide the details about the installation of the drain hose of this Samsung dishwasher model. An air gap is not required for this dishwasher model; however, an air gap can also be installed with it. I have shared this model's user manual link below. Please turn to pages 17 - 19 for more details regarding the drain hose installation. https://downloadcenter.samsung.com/content/EM/202104/20210402143005806/DD81-02158B-01_Install_DW80R2031U.pdf Should you have additional questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146393373 to help our team pull up your information. Leo

              by|Oct 11, 2023
                caret
                Q:How to remove the drain hose on this unit, it appears to be built in side the unit.
                by|Sep 12, 2023
                1 Answer
                Answer This Question

                A:  Yes, Wade, the drain hose is built-in in the dishwasher. We would love to discuss the dishwasher's drain hose to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146277157) to help our team pull up your information when you message us. Have a great day. ^Charles

                by|Sep 14, 2023

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