A: Hello, unfortunately we do not have Wind ratings for our products
by|Jun 8, 2020
Q:I plan to put this on about 2 in of pea gravel with ground/dirt underneath. What is the best way to anchor it and will that be sufficient?
by|Jun 1, 2020
1 Answer
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A: Hello, this is not recommended. The unit needs to be installed on a flat, sturdy, level surface.
by|Jun 3, 2020
Q:What is the height to the base of the roof?
by|May 31, 2020
1 Answer
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A: Hello, the height from floor to the first beam is 6.4 ft
by|Jun 1, 2020
Q:Is there a internal gutter system at the base of the roof to handle the flow of rain?
by|May 31, 2020
1 Answer
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A: Hello, it is not a gutter system but the water does fall off the roof and flows in the eaves to fall on the sides and corners of the unit
by|Jun 4, 2020
2 found this answer helpful
Q:What is the width from the outer edge of legs on the 10 ft side? Our deck posts are a few inches less than 10 ft so wondering if this will fit.
by|May 28, 2020
1 Answer
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A: Hello, the floor dimension on the 10ft side is 9.38 ft
by|Jun 28, 2020
1 found this answer helpful
Q:how would I anchor this to concrete? what size holes are on the legs for anchoring?
by|May 25, 2020
1 Answer
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A: Hello, please contact our Customer service at sojag.info@shelterlogic.com they will be able to provide a line drawing of the base plate.
by|May 27, 2020
Q:Can we have it installed?
by|May 23, 2020
1 Answer
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A: Hello Pat, thank you for your question about this Gazebo. For install options I would want to suggest our Pro Referral. (855) 723-2266 or view our team at this link https://www.homedepot.com/services/c/g/799227115?vfrom=search-results
by|May 27, 2020
Q:is there tracking so that both the mosquito netting and privacy panels can both be attached at the same time?
by|May 13, 2020
1 Answer
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A: Hello, yes this item has 2 tracks so you can use both the netting and the curtain at the same time. Please note that only the netting comes with the purchase of this model. The curtains are sold separately
by|May 13, 2020
Q:What is the height measurement of the legs?
by|May 13, 2020
2 Answers
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A: Hello, the height of the leg is 6.4ft
by|May 30, 2020
1 found this answer helpful
A: Damaged. Can’t get a hold of anyone. Don’t think I should have to pay full price. Live it. It was difficult to put together.
by|Jun 9, 2020
Q:What is the height of the roof at the peak and at the edges?
by|May 9, 2020
1 Answer
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A: Hello, the measurement at the peak is 9.02ft and from floor to the roof edge it is 6.40ft