Questions and Answers for Universal Tubs HD Series 53 in L x 29 in W Right Drain Wheelchair Access Walk-in Whirlpool Bathtub with Powered Fast Drain in White

A:  Thank you for contacting us regarding Model # HD3060WCALWH. We would like to inform you that this particular unit is a water-jetted system only. If you wish to have an aroma therapy air system included, you will need to opt for Model # HD3060WCALWD. This upgraded model comes with both water and air-jet systems, and aromatherapy is included in the package. If you have any further questions or concerns, please do not hesitate to contact us directly at 1-844-442 between 8:30 AM and 6:00 PM Eastern time. Our team is always available to assist you. We appreciate your business and thank you for choosing our product. We hope you have a great day!

A:  Hello Charles ! Thank you for your inquiry regarding our HD Series 60 in. Left Drain Wheelchair Access Walk-In Whirlpool Bath Tub with Powered Fast Drain in White. The The tub has been designed with access panels for any maintenance needed after installation. For any other questions or concerns, please reach out to our Customer Support team. Our phone number is 305-330-1146. We are open 8:30am – 6:00pm EST Monday thru Friday.

A:  Hello, The door is 38¼" (inches) wide, so it would require this much clearance space to open. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146, Opt. 3. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello, As far as our wheelchair access model tubs, this model has the most leg room. Our 3660 models, 36"x60" (inches) have more leg room, but are not wheelchair access. The equivalent of this tub in the 36"x60" shell is HD3660LWH. For any other questions or concerns, or for further clarification, please reach out to our Tech Support team. Our phone number is 305-330-1146, Opt. 3. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello, All our walk-in tubs are manufactured in our facility located in Miami, Florida. They are produced with parts made in the US and overseas. For any other questions or concerns, please reach out to our Tech Support team. Our phone number is 305-330-1146, Opt. 3. We are open 8:30am – 6:00pm EST Monday thru Friday. Thank you, Universal Tubs.

A:  Hello Bobo, For installation questions and referrals please partner with your local Home Depot store or with our installation services department at 1-855-752-3352, option 1. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!

A:  Hello Valued Customer- Thank you for your interest in our HD Series 53 in. Left Drain Wheelchair Access Walk-In Whirlpool Bath Tub. Bath salts are safe to use as long as you clean the tub afterwards. We do not recommend using oils, if you do and they stain the tub the warranty on the shell would be void. For any other questions or concerns, please reach out to our Customer Care team. Our phone number is 866-588-8008. We are available between 8:30am – 6:00pm EST Monday thru Friday or email info@brand.com. We appreciate your business and look forward to hearing from you soon. Thank you, The Universal Tubs Team

A:  Hi Razor, This model is 20 1/2" at the floor and 21 1/2" wide at the seat.If you have any further questions or concerns, please feel free to contact us at 877-360-4454. Best Regards, JP