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Questions and Answers for Virtu USA Vincente 36 in. W Bath Vanity in Espresso with Glass Vanity Top in Aqua with Round Basin

Internet #204647726

Model #MS-36-FG-ES

Vincente 36 in. W Bath Vanity in Espresso with Glass Vanity Top in Aqua with Round Basin
(41)Questions & Answers (40)
  • Water-resistant construction enables it to tolerate humidity
  • Wooden build provides an ageless look
  • Oval integrated sink connects to the counter
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Questions & Answers

40Questions
caret
Q:Has anyone had problems with this vanity not draining properly? My neighbor bought it in espresso...
by|Jun 15, 2018
2 Answers
Answer This Question

A:  we have it in white and this is not a problem - make sure the basin is level and it may fix this issue.

by|May 6, 2023

A:  Hello, we are sorry to hear your shipment arrived with issues. Please email Virtu USA Customer Service at customerservice@virtu-usa.com with your order information, photos/video showcasing the issue, and the batch # of the item with the issue. Once received, we will work with the Quality Control Department to assist with resolving the issue.

by|May 6, 2023
    caret
    Q:PICTURE SHOW A MIRROR. IS THAT INCLUDED OR COST TO PUCHASE?
    by|Apr 2, 2018
    3 Answers
    Answer This Question

    A:  No mirror, it says that in the description

    by|May 5, 2023

      A:  The mirror is not included. The mirror itself cannot be purchased separately.

      by|May 5, 2023

        A:  no mirror included

        by|May 5, 2023
        caret
        Q:Does the Virtu USA Vicente 31.89 W x 21.65 D x33.54 H Vanity with Glass Vanity Top with Aqua Roun...
        by|Apr 1, 2018
        1 Answer
        Answer This Question

        A:  No, it is avalable as Virtu USA Vincente 31.89 in. W x 21.65 in. D x 33.54 in. H Espresso Vanity With Glass Vanity Top With Aqua Round Basin Model# MS-32-FG-ES.

        by|May 5, 2023
          caret
          Q:What is the difference between this unit and this one: Model# MS-36-G-GR Internet# 206782631 Besides the difference in price and Model #’s
          by|Mar 25, 2018
          1 Answer
          Answer This Question

          A:  Hello, this model# MS-36-FG-GR features a frosted glass vanity top. The Model# MS-36-G-GR features a glass countertop. The difference is in the type of vanity top that is included.

          by|May 6, 2023
            caret
            Q:Different Part Numbers?
            by|Mar 25, 2018
            1 Answer
            Answer This Question

            A:  Hello, this Model# MS-36-G-GR features a glass countertop. The model# MS-36-FG-GR features a frosted glass vanity top. T The difference is in the type of vanity top that is included.

            by|May 6, 2023
              caret
              Q:Do you have a recommended drain piping configuration with parts shown? What is the distance from...
              by|Feb 20, 2018
              1 Answer
              Answer This Question

              A:  Hello, please email customerservice@virtu-usa.com with your request for specifications with the Model# and we will be happy to assist you.

              by|May 6, 2023
                caret
                Q:Can the door be mounted to open from the left?
                by|Feb 2, 2018
                1 Answer
                Answer This Question

                A:  The door is not reversible.

                by|May 5, 2023
                  caret
                  Q:Why can’t I get this shipped to Hawaii?
                  by|Jan 22, 2018
                  1 Answer
                  Answer This Question

                  A:  Hi Jackiealoha, unfortunately the item cannot be shipped to Hawaii. There are various logistical, governmental or economic factors that could restrict online merchandise in this way. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot!

                  by|May 5, 2023
                  caret
                  Q:Hi. Our vanity came with CLEAR glass top. Is it possible to replace it with a frosted top?
                  by|Dec 4, 2017
                  1 Answer
                  Answer This Question

                  A:  i got the frosted top, looks great. i think u would have to return the clear top unit and reorder a frosted top

                  by|May 5, 2023
                  caret
                  Q:Can the glass vanity top be replaced with something else?
                  by|Dec 4, 2017
                  1 Answer
                  Answer This Question

                  A:  Hello, you can omit installation of the vanity top with this cabinet. This set however includes both parts. Unfortunately Home Depot currently does not offer this option of purchasing the cabinet only. Please email customerservice@virtu-usa.com and we will assist you with your question.

                  by|Oct 10, 2018
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