Questions and Answers for Werner 5 ft. Aluminum Step Ladder (9 ft. Reach Height) with 225 lb. Load Capacity Type II Duty Rating

A:  Home Depot online.

A:  Purchased at my local Home Depot

A:  Stores don't usually keep this size in stock. You will have to order it for pickup or delivery.

A:  can you hold for pick up is it availaable

A:  Dear Valued Home Depot Customer, to better answer your question, please contact the HD.com customer service department at 800-430-3376. You can call any day between 6 a.m. and 2 a.m. EST, or call your local store to answer your question.

A:  "Dear Valued Home Depot Customer, To better answer your question, please contact our HD.com Customer Service department at 800-430-3376. Call any day between 6 a.m. and 2 p.m. EST, or call your local store. They can either answer your question or transfer you to your local store to answer your specific question."

A:  Yes, I bought mine with a mastercard.

A:  Yes Home Depot takes most methods gor payment

A:  It weighs 10 lbs.

A:  Not sure of actual weight. I will say I carried it one block and rode home on the bus with it. Then walked a quarter of a block to my apt. It’s light, functional and worth it for the price.

A:  Model # 354 weighs approximately 10 lbs.

A:  About 10 lbs.

A:  Not sure, but fairly lightweight and easy for me, as a smaller person, to handle and move around. Very handy to have and use, and happy I got it. Use it almost daily.

A:  bought on line at special advertised price in december but received damaged and home depot replaced it at the same price

A:  I'm not familiar with slick deals but when I saw the price of thirty and some odd dollars, I jumped at it. Been wanting a ladder for some time now but could not would not pay $90 - whatever for an overweight professional capacity one. This is a perfect height to comfortably reach ceilings for painting, curtain rods and the like for window maintenance, picture hanging and so forth. It is lightweight, solid in its structure and sturdy in its capacity to hold steadfast when I climb up and down the ladder steps. :) All in all, I definitely feel it was money well spent.

A:  Hi Honeybee, prices of items are subject to many factors including a national average set by our corporate office along with collaboration from our manufacturers and vendors, where the merchandise is being sold, the type of materials and labor used to create the product, and other various, related aspects of online merchandising. We appreciate your business and look forward to serving you in the future. Thank you for shopping Home Depot.

A:  Now, over 60 as of 4/2021.

A:  Model # 354 pail shelf has to be opened manually. Please go to the following link, to watch a helpful video on the 354. https://us.wernerco.com/view/354

A:  no

A:  No, you have to pull the shelf open manually. I found the hinges on both the pail shelf and the main hinge/ locking arms to be very tight/ stiff and difficult to open.

A:  No, this product's pail shelf is intended to be opened manually.

A:  Model # 354 width is 18-1/2".

A:  complicated question not sure I understand but the with ob the front part of the ladder whem closed is 18 3/4 inches

A:  Steps are 3" X 14"

A:  Model # 355 approximate step dimension are from top step to bottom: 13.5" x 3" wide 15.01 x 3" wide 16.6 x 3" wide 18.1 x 3" wide

A:  The steps are all 3 inches deep. The lowest step is 18 inches across. The top step is approximately 13.5 inches across.

A:  HOW DO I RETURN DAMAGED ONE?

A:  Werner has a website where you can order replacement feet. If you don't have a computer, call Werner or I can send. They are a little costly. Good Luck!!

A:  I can't say for sure but it may be the size is uncommon, even though it is a much better option for many tasks. I've seen these same ladders at a Sherwin-Williams paint store costing well over a hundred dollars, no kidding.

A:  Dear Valued Home Depot Customer,internet #-205190983 , To better answer your question on pricing, please contact our HD.com customer service department at 800-430-3376, or call your local store, they will be better able to answer your question and to place your order, call any day between 6 a.m. and 2 p.m. EST.

A:  Five-foot ladders probably aren't as much in demand as six-foot ladders. I have seen other shorter ladders for a cheaper price, but I want this to last a lifetime and I think it will.

A:  Probably the five footer is more expensive because it is an uncommon size. A manufacturer would make them in smaller quantities, which is less efficient, and then they sit on shelves longer at the factory and at the distributer, which adds to the cost.