#1 Home Improvement Retailer

Customer Reviews for LG 27 in. 3-Piece Washer and Dryer Laundry Stacking Kit

Internet #203225420

Model #KSTK1

Store SKU #602021

  • Stacking kit for 27 in LG washing machines and dryers
  • Safely and securely stacks appliances for a space saving solution
  • Neutral chrome color finish that works with all laundry pairs

Customer Reviews

  • 4.4
    out of 494 reviews
  • 90% recommend this product
Filter by:
Showing 1-30 of 494 reviews
Stacking kit
I wish I would have gotten a different one. It does the job in stacking but vibrates a lot more and more noisy than when not stacked, especially if there’s a heavier load like towels or bedding. There’s no pad or anything between the metal and the washer/dryer so it gets a little loud with the vibration. I’d also never order from Home Depot again as my kit didn’t get installed until 12 days after my original delivery date as it was not put on the truck with the washer and dryer.
by
Response from LG Digital Customer CareOct 26, 2023
We're sorry to hear about the issues you've experienced with your stacked washer and dryer and the delay in installation. It can be frustrating when appliances don't perform as expected and when there are delivery and installation delays. To address this concern, please send us a private message on Facebook or X(Twitter) at @LGUSSupport, and we'll be happy to assist you. -Charles LG
    Quick delivery and easy to install
    [This review was collected as part of a promotion.] I love having my washer and dryer stacked. The part was delivered quickly and was very easy to install. It did require two people to lift the dryer into position as the instructions stated.
    by
      Needs safety improvements
      [This review was collected as part of a promotion.] I installed this kit to stack my new LG washer and Dryer. However I do not trust the kit because gas dryer could come loose with the vibration and shaking that can happen with an unbalanced washer load. Only the back part screws in and front is just adhesive—front should have some screws into washer. I added a cargo strap around the whole unit to hold them together. I feel this unit also needs anti-tip straps included as well. This would be a must in earthquake zone.
      by
      Response from Social MediaApr 25, 2022
      Thank you for this feedback and we will be happy to pass this along.^Sandy
        Rating provided by a verified purchaser...
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Works fine for the 3500 pairing
        [This review was collected as part of a promotion.] Works fine for 3500 washer drier pair. Very pleased, would buy again.
        by
          • Recommended
          It holds them nicely!
          It holds them nicely!
          by
          • Verified Purchase
          • Recommended
          Very easy to put this togther. Simple design; seems very sturdy. Only had 5 days, but no compla...
          Very easy to put this togther. Simple design; seems very sturdy. Only had 5 days, but no complaints after catching up on loads and loads of laundry.
          by
          • Verified Purchase
          • Recommended
          I renovated my laundry room in order to stack the washer and dryer. The new LG dryer was installe...
          I renovated my laundry room in order to stack the washer and dryer. The new LG dryer was installed and after the installer left, I noticed a loud rattling noise coming from inside the bottom of the machine. LG will not service the unit if it is stacked, so I have to coordinate with Home Depot, who sets up separate un-stacking and re-stacking appointments. Three appointments for one problem on a brand new machine. I really regret buying LG.
          by
          Response from LGAnswersOct 25, 2019
          We appreciate your feedback and sorry for the inconvenience regarding unstacking the unit. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ and our specialists will be happy to look into it. ^CP LG
            6 found this review helpful
            Very easy to install kit for putting an LG dryer on top of an LG washing machine. We recently pic...
            Very easy to install kit for putting an LG dryer on top of an LG washing machine. We recently picked up a new LG washer and dryer in the Thanksgiving sales and since we have a laundry closet, we needed a kit to stack them. This LG stacking kit is very easy to install and allowed us to get the dryer and washer into a closet with a 79" high doorway. There are a couple of bits of advice for making the job as easy as possible: 1) The plastic feet on the dryer have a hexagonal shape and you need to make sure that the 'flat' of the hexagon is aligned with the rear and front retainers of the stacking kit otherwise the dryer won't seat all the way back and the front retaining bar screw holes won't align properly. Make sure they dryer feet are aligned before you life the dryer onto the washer - see the close up picture in this review. 2) It pays to 'test fit' the front retaining bar before you attempt to lift the dryer in place as the screw holes are a little small and this means you have to drive the screws in carefully with quite a lot of pressure to avoid stripping the heads. Test fitting it and then disassembling the retaining bar meant the screws went into place much more easily when the dryer was lifted into place.
            by
            • DIY
            • Recommended
            43 found this review helpful
            Great space-saver
            The washer dryer stacking kit works great for us. We have a small house with little storage so space is important. Stacking our units frees up space for other items.
            by
            • DIY
            • Verified Purchase
            • Recommended
            3 found this review helpful
            It all makes sense!
            The washer and dryer were joined as one! The don't rock and they don't roll. No shakes and no rattles.
            by
            • DIY
            • Verified Purchase
            • Recommended
            21 found this review helpful
            Easy to use and set- up.
            The kit is very simple an quick to set-up. The stacked units look great. A great way to save space.
            by
            • Verified Purchase
            • Recommended
            16 found this review helpful
            Does the job!
            Works as described. Definitely, a two to three man job. Downside for me was the screw holes on the brackets where smaller than the screws that where provided. Thankfully I had same screws just a hair smaller that fit properly. :-) Only color choice was chrome, which was ok for my application. I have been using bracket kit for a couple weeks now and no problems.
            by
              • Recommended
              22 found this review helpful
              Just what I needed!
              Arrived as promised, easy to install and worked quite well, has made more room in my utility room for storage cabinets, happy customer.
              by
              • DIY
              • Verified Purchase
              • Recommended
              13 found this review helpful
              Appliance fee
              Home Depot trying to charge me a $29 appliance fee for a $39 part
              by
              Response from LG Digital Customer CareMar 11, 2024
              Hi, there. Thank you for reaching out and sharing your experience with the LG Laundry Stacking Kit (KSTK4) model. We understand your concerns and strive to provide transparent pricing and excellent customer service. Please know this is not the experience we want you to have. We recommend contacting Home Depot customer service at 800-466-3337. They will be able to provide you with more information and assist you further in resolving this matter. If there's anything we can do to assist you with, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG
                Rack was not delivered in box
                I received the order. Four screws in box. The rack was ordered over two weeks ago and I did not receive a replacement
                by
                Response from LG Social MediaJun 1, 2023
                We appreciate you taking the time to post your review. Please contact us so that we can provide further support and get you the parts you need! You can reach out to us at (800) 243-0000 between Mon. to Sun. 8AM - 9PM EST. We look forward to hearing from you! ^Chris
                  Stackablekits arrived missing parts/package broke
                  Stackable kits arrived fast but the package is broken and parts came out and now missing
                  by
                  Response from LG Social MediaMay 1, 2023
                  We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
                    Great product!
                    [This review was collected as part of a promotion.] I bought my LG washer and dryer about 3 weeks ago. Quiet machines so far.
                    by
                    Response from LG Social Mar 20, 2023
                    Hi, thanks for your 5 star review! #LifesGood when you can run the cycles for your clothes to be cleaned all while you barely hear the washer and dryer operating. We're always enthusiastic to hear from customers who are satisfied with our appliances. Should you ever need support, don't hesitate to reach out to us via the following ways: https://www.lg.com/us/support/contact. ^Chris
                      Doesn’t give you screws
                      We bought this kit and can’t even use it because screws don’t come in the kit. Very disappointing. They don’t even tell you what kind of screws to get.
                      by
                      Response from LGAnswersMar 1, 2023
                      We want to thank you for taking this time to communicate with us about your experience with your LG Stacking Kit. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly LG
                        worked like it should. Thanks again...
                        worked like it should. Thanks again
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        by
                        • Verified Purchase
                        Despite my comparing overall dimensions of the LG units w...
                        Despite my comparing overall dimensions of the LG units w the one I was replacing, the LG units did not fit in my laundry closet. When I asked HD if I could get some credit toward a unit that would fit, I was advised that mine was a case of "buyer's remorse" and that no returns are would be considered. I purchased a unit that did fit from another vendor and have to sell the units purchased from Home Depot privately. I will not likely use HD again unless no other option exists.
                        by
                        Response from LGAnswersFeb 1, 2023
                        We value your open feedback about your experience. We always try our best to give our clients the best service we can, so it's distressing for us to hear that you had a bad experience. This will be considered for our continuous improvement. Thank you. -Cazz LG
                        • Verified Purchase
                        Brand name. Average quality.
                        Bought this to stack my clothes wash and dry machines. Fits as advertised. Went with the brand name (as opposed to generic for cheaper). Figured quality mattered with stacked machines. The braces are basic molded steel. Only two screws hold it in place with double sided tape pads holding down the front end. Works good enough, but if push came to shove, just about anything will compare well to these.
                        by
                        Response from Social MediaJan 30, 2023
                        Thank you for taking the time to communicate with LG about your experience with your LG Stacking Kit. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. If you need more assistance with any of your LG product or accessories, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^Jolly
                          LG Washer/Dryer Stacking Kit Review
                          Ordered washer/dryer pair and stacking bracket direct from LG. Price was same as 'big box' stores, plus no additional charge for delivery, setup, and haul away which was great. However, stacking bracket delivered separately, and delivery/setup contractor would not install due to bracket not being included on their truck (company policy). Delivery contractors were quite friendly, and did leave the necessary hose connections, but it would have been ideal if I did not have to install everything myself. Overall, the bracket installation was relatively painless. Solid steel versus plastic offerings from other mfgs. The stacked dryer unit sits tight on top of the washer, with no alarming amount of vibration occurring during the washer's final spin. I'd definitely recommend this item if planning for a stacked W/D setup.
                          by
                            Easy to install with no hassle. Anybody can do it....
                            Easy to install with no hassle. Anybody can do it.
                            by
                            • Verified Purchase
                            worked as advertised. easy installation. Very necessary for stacking LG...
                            worked as advertised. easy installation. Very necessary for stacking LG Washer and dryer units.
                            by
                            • Verified Purchase
                            Pleasure to buy online with LG
                            This product came quickly in the mail. Shipping was easily tracked. Pieces came very nicely packaged and without any damage. Very easy to select the right piece from the site. Another LG quality buy
                            by
                            Response from LG Social MediaJan 23, 2023
                            Thank you for writing us this awesome review with a 5-star rating! We couldn't be more fulfilled that we've achieved our goal to provide you an extreme satisfaction. Have a nice day! :) ~ Bridge
                              great helper!!!
                              perfect fit ,holds the dryer in place with no hassles.
                              by
                              • Verified Purchase
                              • Recommended
                              by
                              • Verified Purchase
                              Showing 1-30 of 494 reviews