Customer Reviews for AKDY 4-spray 9 in. Dual Shower Head and Handheld Shower Head in Matte Black
- Constructed from high-quality ABS for durability
- Features four spray settings for an exceptional shower experience
- Matte black finish offers an elegant look
Customer Reviews
Jan 7, 2020
Not really the sprayer hose has a hole in it...
Not really the sprayer hose has a hole in it
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Response from AKDYJan 7, 2020
Hi Scott,
Thank you for taking the time to leave us your honest feedback. We're sorry to hear there is an issue with the hand held wand hose. We'd like to see how we can assist. Please reach out to our customer service team directly so that we may better assist. We look forward to hearing from you!
Kindest Regards,
Support
Thank you for taking the time to leave us your honest feedback. We're sorry to hear there is an issue with the hand held wand hose. We'd like to see how we can assist. Please reach out to our customer service team directly so that we may better assist. We look forward to hearing from you!
Kindest Regards,
Support
Dec 29, 2019
EASY TO HOOK UP BUT THEN WHAT SHOWER HEAD ISN'T.FORST TIME TURNED ON WATER SHOT OUT THE TO TOP OF...
EASY TO HOOK UP BUT THEN WHAT SHOWER HEAD ISN'T.FORST TIME TURNED ON WATER SHOT OUT THE TO TOP OF THE TOP OF HEAD.LOOKED AT SEAM N COULDN'T SEE ANYTHING,TOOK OUT AERATLOR THINKING TO MUCH PRESSURE OR SOMETHING, BUT NOPE,PUT IT BACK UP N DID SAME THING,SO TAKING BACK TO HOME DEPOT.WAS VERY DISAPPOINTED AS WAS LOOKING FORWARD TO USEING THE HANDHELD.
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Response from AKDYDec 31, 2019
Hello,
Thank you for taking the time to leave us your honest review. We're sorry to hear there was an issue after installing. We'd like to look into this with you. Please reach out to our customer service team so we can better assist. We look forward to hearing from you!
Kindest Regards,
Support
Thank you for taking the time to leave us your honest review. We're sorry to hear there was an issue after installing. We'd like to look into this with you. Please reach out to our customer service team so we can better assist. We look forward to hearing from you!
Kindest Regards,
Support
Dec 18, 2019
Cheap quality...
Cheap quality
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Response from AKDYDec 18, 2019
Dear Customer,
We're sorry to hear you are not satisfied with your purchase of our shower head. Please reach out to our customer service team directly so we can assist in resolving this issue. We look forward to hearing from you!
Kindest Regards,
Support
We're sorry to hear you are not satisfied with your purchase of our shower head. Please reach out to our customer service team directly so we can assist in resolving this issue. We look forward to hearing from you!
Kindest Regards,
Support
Dec 17, 2019
It looks like it is made of plastic. I...
It looks like it is made of plastic. I wish it were etal
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Response from AKDYDec 18, 2019
Hello Taz,
We're sorry to hear you are not completely happy with the material used to make the shower head. We'd like to see how we could rectify this. Please reach out to our customer service team directly and mention your review. We look forward to hearing from you!
Kindest Regards,
Support
We're sorry to hear you are not completely happy with the material used to make the shower head. We'd like to see how we could rectify this. Please reach out to our customer service team directly and mention your review. We look forward to hearing from you!
Kindest Regards,
Support
Dec 10, 2019
Im not even using it as it was awful. I...
Im not even using it as it was awful. I would like to return but do not have a receipt. How can i get this returned?
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Response from AKDYDec 17, 2019
Hello Scott,
We're sorry to hear you were not satisfied with your purchase of the shower head. Please reach out to our customer service team directly and mention your review to see how we could help! We look forward to hearing from you!
Kindest Regards,
Support
We're sorry to hear you were not satisfied with your purchase of the shower head. Please reach out to our customer service team directly and mention your review to see how we could help! We look forward to hearing from you!
Kindest Regards,
Support
Dec 5, 2019
I wish both sprays were available at the same time....
I wish both sprays were available at the same time. I like the wideness of the spray and the hand held unit. I want it in gold color and when it becomes available I will purchase the gold color unit.
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Dec 3, 2019
Not as much pressure as I would have wanted BuT...
Not as much pressure as I would have wanted BuT you can have both going at the same time which surrounds you with water :)
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Nov 20, 2019
well i just saw it was on sale for $50, i think it is worth $50. I did not get it on sale and for...
well i just saw it was on sale for $50, i think it is worth $50. I did not get it on sale and for sure not worth $90. It is plastic and I think cheaply made sad to say. I would not purchase again.
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Response from AKDYNov 25, 2019
Hello Kimba,
We're sorry to hear you're not completely satisfied with your purchase. We'd like to look into this with you. Please reach out to our customer service team directly so that we may better assist. We look forward to hearing from you!
Kindest regards,
Support
We're sorry to hear you're not completely satisfied with your purchase. We'd like to look into this with you. Please reach out to our customer service team directly so that we may better assist. We look forward to hearing from you!
Kindest regards,
Support
Nov 19, 2019
Overall product finish is very good. ...
Overall product finish is very good.
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Oct 29, 2019
Love this shower-head. ...
Love this shower-head.
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Sep 24, 2019
Really great shower head. Others talk about the lack of pressure, it feels gentle instead of a ba...
Really great shower head. Others talk about the lack of pressure, it feels gentle instead of a barrage, definitely a normal amount of pressure without being too intense. The handheld wand is a really comfortable shape to use and I like the center knob on the main head for switching the water back and forth between the main head and the wand. My husband really likes it too.
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Aug 29, 2019
Great shower head works wonderfully ...
Great shower head works wonderfully
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Aug 21, 2019
3 Star Review
Rating provided by a verified purchaser
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Aug 13, 2019
Absolutely the worst shower head I've ever purchased. It's cheaply made and it leaks no matter if...
Absolutely the worst shower head I've ever purchased. It's cheaply made and it leaks no matter if you tighten it up or use teflon tape or both. Looks and feels like very cheap plastic. I don't recommend this product to anyone
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Response from AKDYAug 14, 2019
Hello, We are sorry to hear you received a defective shower head combo. Please contact us directly and we will gladly assist you with a solution. Kind regards, Support
Jul 10, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from AKDYJul 10, 2019
Dear Customer,
We're sorry to see you are not satisfied with your purchase. Please reach out to us directly and we'd be happy to see how we can assist. We look forward to hearing from you!
Kindest Regards,
Support
We're sorry to see you are not satisfied with your purchase. Please reach out to us directly and we'd be happy to see how we can assist. We look forward to hearing from you!
Kindest Regards,
Support
Jun 25, 2019
The showerhead was lightweight plastic, not durable. The water spray...
The showerhead was lightweight plastic, not durable. The water spray options do not allow both showerheads to work simultaneously. The spray options were not impressive at all. I think this product is not worth the cost at all.
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Response from AKDYJun 25, 2019
Hello Shan, Were are sorry to hear you are not satisfied with the shower head combo kit. The shower head is constructed of durable ABS. It is built to last and requires minimal maintenance. Kind regards, Support
Apr 3, 2019
5 Star Review
Rating provided by a verified purchaser
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Apr 3, 2019
4 Star Review
Rating provided by a verified purchaser
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Apr 2, 2019
Too small...
Too small
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Response from AKDYApr 2, 2019
Hi Sara,
We're sorry to hear you're not completely satisfied with your shower head purchase. If you need assistance with your order, please contact our customer service team directly. We'd be happy to help any way we can!
We look forward to hearing from you!
Kind Regards,
Support
We're sorry to hear you're not completely satisfied with your shower head purchase. If you need assistance with your order, please contact our customer service team directly. We'd be happy to help any way we can!
We look forward to hearing from you!
Kind Regards,
Support
Mar 23, 2019
I bought this shower head for my daughter and she...
I bought this shower head for my daughter and she loved it.
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Response from AKDYMar 29, 2019
Hello, Thank you for your purchase. We appreciate your positive feedback. Kind regards, Support
Mar 19, 2019
I am please with everything.. ...
I am please with everything..
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Feb 27, 2019
The overall performance is very poor...
The overall performance is very poor
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Response from AKDYFeb 27, 2019
Hello, We are sorry to hear you are unsatisfied with the shower panel. Our goal is to satisfy our consumers with a quality product that delivers the expected performance. Please contact us directly and we will gladly assist you with a solution. Kind regards, Support
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
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Feb 3, 2019
It looks nice but the water presser is not good I wish it had me settings
It looks nice but the water presser is not good I wish it had me settings
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Response from AKDYFeb 13, 2019
Hello Sherlyn, Thank you for your purchase. Per our CA law, all shower panels come with flow restrictors. If the regulations in your area do not require flow restrictors, they can be removed. Here is a link to the video on how to remove the flow restrictor to allow more water to flow. Link to instructional video: https://www.youtube.com/watch?v=DLfzYHgVqY8&list=PLxiPSqTEqTy3qCqMscO6GSEW_aiOl6X4D&index=3 Kind regards, Support
Jan 29, 2019
Nice look, good to have these functions, but hose is too short and stiff. In order to have better...
Nice look, good to have these functions, but hose is too short and stiff.
In order to have better stream, had to replace strainer.
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Response from AKDYFeb 11, 2019
Hello, Thank you for your purchase. We appreciate your feedback. Kind regards, Support
Jan 23, 2019
The overall quality was not what I was expecting. I...
The overall quality was not what I was expecting. I had previously bought an identical-looking shower head of another brand, and it was more substantial and had a brass valve. This one is all plastic, and I had concerns about how it would hold up over time. Excellent return experience.
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Response from AKDYJan 31, 2019
Hello Kenneth, We're sorry to hear you are unsatisfied with the. Please contact us directly and we will gladly assist you with another option. Kind regards, Support
Jan 23, 2019
worst shower ever!!!
No pressure at all. Very disappointed.. It even kept falling!!
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Response from AKDYJan 31, 2019
Hello Nick, We are sorry to hear you experienced issues with the shower head combo. Per our CA law, all shower head combos come with flow restrictors. If the regulations in your area do not require flow restrictors, they can be removed. Here is a link to the video on how to remove the flow restrictor to allow more water to flow. Link to instructional video: https://www.youtube.com/watch?v=DLfzYHgVqY8&list=PLxiPSqTEqTy3qCqMscO6GSEW_aiOl6X4D&index=3 Kind regards, Support
Jan 22, 2019
Nice
Nice
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Response from AKDYFeb 11, 2019
Hello, Thank you for your purchase. We appreciate your positive feedback. Kind regards, Support
Jan 1, 2019
Looks good but it's all plastic and I didn't provide as much pressure as one of my very cheap sho...
Looks good but it's all plastic and I didn't provide as much pressure as one of my very cheap shower heads
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Dec 26, 2018
I really don't like it at all. very weak pressure...
I really don't like it at all. very weak pressure and the hose is very stiff and not flexible at all.I would not recommend this.
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Response from AKDYJan 3, 2019
Hello, We are sorry to hear you are unsatisfied with the shower head combo. Per our CA law, all shower heads come with flow restrictors. If the regulations in your area do not require flow restrictors, they can be removed. Here is a link to the video on how to remove the flow restrictor to allow more water to flow. Link to instructional video: https://www.youtube.com/watch?v=DLfzYHgVqY8&list=PLxiPSqTEqTy3qCqMscO6GSEW_aiOl6X4D&index=3 Kind regards, Support
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