Customer Reviews for American Standard Cadet 3 Tall Height 2-Piece 1.0/1.6 GPF Dual Flush Round Toilet in White
- Includes slow-close seat and wax ring
- Dual flush offers full flush and water-conserving light flush
- Round-front design fits perfectly in smaller bathrooms
Customer Reviews
Apr 10, 2023
It is in fact not white
Not bright white, it's a bone white or cream. I have a pure white tub with white subway walls and white marble flooring. marble usually reads as cool toned ... this toilet is a yellow white. will be returning :(
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Response from AmericanStandardBrandsApr 11, 2023
Hello Kate,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you have further questions or are unable to return, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you have further questions or are unable to return, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
Mar 22, 2023
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Mar 22, 2023
Not white and must push flush buttons all the way...
Not white and must push flush buttons all the way down.
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Response from AmericanStandardBrandsMay 25, 2023
Hello HomeDepotCustomer,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a five year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a five year parts warranty, a one year seat warranty, and a limited lifetime china warranty with copy of purchase receipt. If you ever have questions, or need to place a claim, please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Nicole
Your American Standard Consumer Connection Team
Mar 14, 2023
Great idea terrible execution.
Purchased this toilet for a spare bathroom that is rarely used. Loved the size. ButoOnly had it for 2 months. It randomly fills for a few seconds day and night even though it's not being used. Now my water bill has spiked. Can't recommend this toilet for the reason alone.
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Response from AmericanStandardBrandsMar 15, 2023
Hello Staceys,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a five year parts warranty and a limited lifetime warranty with copy of purchase receipt. If you would like to place a claim for a new fill valve please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. This model comes with a five year parts warranty and a limited lifetime warranty with copy of purchase receipt. If you would like to place a claim for a new fill valve please contact us at 1-855-815-0004 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Mar 1, 2023
nice unit like veery well...
nice unit like veery well
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Feb 8, 2023
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Jan 21, 2023
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Jan 4, 2023
Needed adjustment after installing....
Needed adjustment after installing.
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Nov 29, 2022
So far this toilet has done its job. My only...
So far this toilet has done its job. My only complaint is that the #1 flush isn't a quick push. Having to really deliberately hold down the handle was one of the major things I didn't like about my former toilet. To flush this one, I have to very deliberately push down the button firmly. It's not a quick no-think flush.
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Nov 21, 2022
Beware Installation
We used their outside vendor for installation, Delta Mechanical. If you use them, be very sure to confirm that they put in all new seals. We discovered the installer put one new seal over the top of the old one, instead of necessary two wax ring seals. We ended up with a warped floor and had to pay a (professional) plumber to fix. (Two were required due to floor height.) All this happened just a couple months PAST their 12 month warranty, Delta Mechanical refused to do anything.
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Response from AmericanStandardBrandsJan 25, 2023
Hello,
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you have any future questions or concerns please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard product. I know that situation can be very frustrating. If you have any future questions or concerns please contact us at 1-800-442-1902 and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET.
Sincerely,
Your American Standard Consumer Connection Team
Nov 9, 2022
Really like it - as toilets go. I like the...
Really like it - as toilets go. I like the push buttons on the tank.
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Nov 2, 2022
Price change
Great toilet. Flushes well. Maintains clean look. Low maintenance. Although… I see the prices increased. I bought 2 of the dual flush cadet 3s on October 19, 2022 for $167 each and now the price increased to $249? What’s up with that?
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Oct 16, 2022
My Review
Second American Standard Dual Flush toilet I've purchased. Both work perfectly fine. Never have had an issue.
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Customer review from American StandardOct 5, 2022
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Oct 5, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Sep 25, 2022
Didn’t live up to the hype
I ordered this for my first bathroom remodel but it didn’t arrive in time (arrived a month late) so I had to get an in stock toilet and bought a Glacier Bay for the kids bathroom. when it eventually arrived i put this one in our master. If I were to do it again I’d put the Glacier Bay in both. The Glacier Bay it’s better looking & round buttons are nicer and the half flush works better. This one you have to hold the button down to release more water and it’s no longer a half flush. Disappointed
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Sep 13, 2022
Bowl will not hold water. After flushing the bowl fills...
Bowl will not hold water. After flushing the bowl fills then in a few minutes all the water drains out of the bowl.
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Response from AmericanStandardBrandsSep 14, 2022
John,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Sep 8, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Aug 26, 2022
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Aug 17, 2022
tall height, but the round bowl seems very small....
tall height, but the round bowl seems very small.
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Aug 11, 2022
Easy installation. Arrived a lot sooner than initially predicted. Good...
Easy installation. Arrived a lot sooner than initially predicted. Good communication with Home Depot. Thanks!!
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Aug 4, 2022
Super easy to install. Nice profile. Love the...
Super easy to install. Nice profile. Love the slow close seat and lid. Dual flush works flawlessly without any adjustment needed.
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Aug 4, 2022
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Jul 27, 2022
I like the Toilet however the shipping was an ordeal...
I like the Toilet however the shipping was an ordeal I don't want to go thru again.
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Jul 20, 2022
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Jul 6, 2022
Excellent for senior citizens....
Excellent for senior citizens.
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Jul 4, 2022
Sleek, works great, sturdy.
Sleek, works well. Plumbers around here prefer American Standard, and we wanted a modern look, this one fit the bill nicely.
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Jun 8, 2022
continues to leak after every flush...
continues to leak after every flush
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Response from AmericanStandardBrandsJun 22, 2022
GJJIM,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. We will be happy to assist you in getting your issue resolved. Sincerely, your American Standard Consumer Connection Team
May 19, 2022
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May 13, 2022
This toilet is great! I was afraid I wasn’t going...
This toilet is great! I was afraid I wasn’t going to like it, but I love it. Glad I chose this one.
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