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Rating provided by a verified purchaser
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It’s just want we ordered. Came not broken. One spot...
It’s just want we ordered. Came not broken. One spot on the underside edge is not really flat but looks like it will flat . Haven’t installed it yet. Will update after install
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Great value for the price....
Great value for the price.
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  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Flush Force Weak
The flush force could be more powerful, a little weak. The filler valve on my toilet was defective, needed a replacement which American Standard said they would send. Other then those two issues the toilet is fine.
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Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Easy to install, level and hook up. It took longer...
Easy to install, level and hook up. It took longer to prep the floor than installation. The tank mounting bolts could have been a little shorter, though. I found a nice seat and it has been a good pot ever since. I thought I might miss the old five-gallon flush, but this thing works just fine.
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1 found this review helpful
Its a nice toilet but it took 4 times ordering it to get a full toilet here because it always cam...
Its a nice toilet but it took 4 times ordering it to get a full toilet here because it always came in broken, it took about 2 weeks every time to ship a new one but the staff at my store were great, if it weren't for the staff I would have gone somewhere else.
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  • Verified Purchase
  • Recommended
1 found this review helpful
The first thing I noticed as I was checking the contents is that this toilet did not come with a ...
The first thing I noticed as I was checking the contents is that this toilet did not come with a wax ring for the bowl. However, it did come with a rubber ring for the tank. It doesn’t make sense why it would include one but not both. And because it didn’t come with an wax ring, it also didn’t come with new floor bolts. A toilet I purchased earlier from a different manufacturer contained everything. It even included a toilet seat. This toilet has ample water surface area, a strong flush, and fast tank refill. It takes only 23 seconds for the tank to refill. I rated 3 stars because I have not experienced any problems with it since its installation a month ago, but I was dissatisfied with the fact that the wax ring was not included.
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Response from AmericanStandardBrandsJun 12, 2020
StarTrekkie, Thanks for the review on the American Standard Colony toilet. This toilet does not come with a seat so you can choose the seat of your preference. We do offer other toilets that come complete with everything in the carton, including the seat and wax ring kit, but this was not one of them. Your American Standard Consumer Connection Team. AmericanStandard
  • Verified Purchase
Recieved with cracked tank both times. Will be getting refunded!...
Recieved with cracked tank both times. Will be getting refunded!
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Response from AmericanStandardBrandsJun 4, 2020
HomeDepotCustomer, I'm sorry to see you had issues with your product arriving broken. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Love American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
Fill valve leaked from start and had to replace it...
Fill valve leaked from start and had to replace it
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Response from AmericanStandardBrandsNov 20, 2019
Lawrence,
Thank you for the rating of our product. We apologize for the inconvenience that you experienced. If you ever need any assistance please contact our Customer Care Tech Team at 800-442-1902. Sincerely, American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
Works like a toilet, and does what it is supposed...
Works like a toilet, and does what it is supposed to.
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  • Verified Purchase
1 found this review helpful
Nice toilet. Shorter rough than usual which fits into my small bathroom nicely. The tank is also ...
Nice toilet. Shorter rough than usual which fits into my small bathroom nicely. The tank is also smaller which saves water. Easy flush. Highly recommend.
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  • Verified Purchase
  • Recommended
1 found this review helpful
4 Star Review
Rating provided by a verified purchaser
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  • Verified Purchase
GREAT!...
GREAT!
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  • Verified Purchase
We only have it installed for a few days but...
We only have it installed for a few days but so far works well. Easy to install.
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  • Verified Purchase
1 found this review helpful
Noted it has an updated water supply and flush system...
Noted it has an updated water supply and flush system inside, with easy adjustments for water height in tank from 1.2 to 1.6 gal. flush. Has the siphon design for flushing assuring a clean bowl. Well made and engineered.
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  • Verified Purchase
2 found this review helpful
Very good product ...
Very good product
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  • Verified Purchase
This is the worse toilet I have ever purchased. It does not hold enough water in the bowl to flus...
This is the worse toilet I have ever purchased. It does not hold enough water in the bowl to flush. I would not recommend this product.
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Response from AmericanStandardBrandsSep 4, 2018
dondig, thank you for your review. We apologize for the inconvenience that you experienced. We would be happy to look into this and see if there is an adjustment to get the water level up. Please contact us directly through the American Standard website "Contact Us" located at the bottom of our home page so we can assist you. Sincerely, American Standard Tech Team AmericanStandard
    1 found this review helpful
    Tank was cracked when it arrived. This was a...
    Tank was cracked when it arrived. This was a special order, so I am still waiting to get the replacement. Otherwise seems okay.
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    5 Star Review
    Rating provided by a verified purchaser
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    • Verified Purchase
    Took off 1 star because the toilet is pictured with a seat, yet the seat is not included. Also, n...
    Took off 1 star because the toilet is pictured with a seat, yet the seat is not included. Also, no wax ring was included so buyer beware. Otherwise this is a fine product, it's been in about a month now & works as intended. Solid construction & quality hardware, easy install w/good directions for first-timers like me.
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    • Verified Purchase
    • Recommended
    2 found this review helpful
    We have a very tiny half bath that we wanted to renovate. Of course, the toilet needed to be rep...
    We have a very tiny half bath that we wanted to renovate. Of course, the toilet needed to be replaced. This was the smallest toilet we could find, and it fits the room well. The installation was easy, and a standard 16.5" round seat fits it. The bad: It was clogged less than a week after we installed it, and the...load...that clogged it wasn't terribly large. Also, since the sewer line wasn't changed, it wasn't due to a change in the plumbing. I'd have to conclude that this one isn't one of the most vigorous flushers out there, but for a tiny half bath, it works fine.
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    • Verified Purchase
    • Recommended
    fits well within the 10" rough in, uses less water,...
    fits well within the 10" rough in, uses less water, is quieter than the old one it replaced what's not to like?
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    1 found this review helpful
    Help!!
    This toilets flushing system is awful. It says it flushes with 1.6 gallons of water per flush. But, there is not enough water in the bowl to flush with. The tank seems to never hold enough water to completely rinse the bowl. I regret purchasing this system.
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    Response from AmericanStandardBrandsAug 1, 2017
    Thank you for the purchase of your American Standard Colony toilet. We apologize that you are experiencing a problem with the Colony toilet. Please feel free to contact our Customer Care Tech Team at your earliest convenience 1-800-442-1902 M-F 8:00am-8:00pm and Sat 10:00am-4:00pm EST and a representative will do their best to help you resolve the issue.

    Sincerely, American Standard Customer Care AmericanStandard
      4 found this review helpful
      It fits and works well....
      It fits and works well.
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      • Verified Purchase
      5 Star Review
      Rating provided by a verified purchaser
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      • Verified Purchase
      Good quality and price....
      Good quality and price.
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      • Verified Purchase
      Showing 1-30 of 44 reviews