Item does not match pictures in Item description. Very frustrating....
Item does not match pictures in Item description. Very frustrating.
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Response from Cali BambooJun 30, 2021
Hi Jon. We are sorry to hear about your concerns. Cali Bamboo does stand by its product and we are here to partner with you to resolve your case. Please give us a call at 1(888) 788-2254.
Thank you,
Verified Purchase
3 found this review helpful
Jun 10, 2021
The Walnut Creek flooring is beautiful!! It’s easy to...
The Walnut Creek flooring is beautiful!! It’s easy to work with and is sturdy.
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Verified Purchase
Jun 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 9, 2021
Fantastic quality and everyone loves it....
Fantastic quality and everyone loves it.
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Verified Purchase
Jun 2, 2021
Would have been nice but a couple f the boards...
Would have been nice but a couple f the boards have a very distinctive dark pattern that just stood out way too muck
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Response from Cali BambooJul 1, 2021
Hello, we are so sorry to you are less than satisfied with your new floors. Our team is always here to partner with you on any concerns you have. Please do not hesitate to give our team a call at 1(888) 788-2254 if you have any other questions or concerns.
Verified Purchase
2 found this review helpful
Jun 2, 2021
Beautiful and easy to install....
Beautiful and easy to install.
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Verified Purchase
Jun 2, 2021
This stuff went down awesome and looks great!!...
This stuff went down awesome and looks great!!
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Verified Purchase
May 27, 2021
bought it online without seeing it in person... it had multiple colors that went well with my cur...
bought it online without seeing it in person... it had multiple colors that went well with my current tiles in the kitchen and bath... got it on sale on the home depot daily special... looks great in my condo after I installed it... I would definitely buy it again for other future install...
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Verified Purchase
Recommended
May 18, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
May 18, 2021
It was easy to install and it looks beautiful!
We are...
It was easy to install and it looks beautiful!
We are very pleased with it!
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Verified Purchase
May 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 29, 2021
Good for new construction not for remodeling
This is very high quality flooring that goes together well in new construction. if you're updating something in installing it in existing construction don't waste the money
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Response from Cali BambooJul 1, 2021
Hello, we are so sorry to you are less than satisfied with the floors in a home remodel. This product is meant to go down whether it be in a new construction or a home remodel. We have a team of knowledgeable green building consultants who are here to partner with you on any concerns you may have. Please do not hesitate to give our team a call at 1(888) 788-2254 at any moment.
6 found this review helpful
Apr 14, 2021
Pleasant surprise
Purchased the “Saddlewood” choice. Had it installed and what joy! The pics on the website looked appealing, but you never know. You really must look very closely to tell the product is not real wood. Love the variations in “wood” tones—very warm-feeling. Installers commented that the product was easy to lay down, and said the quality is quite good. Another plus? No off-gassing. On another note, Home Depot’s Reps are quite nice and helpful; they stay on the phone (when you can get them on a call) till you decide what you like and help with needed accessories. That said, the company itself is a nightmare! Had them come out to measure, and the obstacles they placed in the way to becoming possible installers were breathtaking! Told me the present floors would have to be removed because the vinyl wouldn’t go over them. Proposed charges for removal, replacement of flooring and other made-up problems blew me away...Needless to say, I went elsewhere. The final cost was a little over half of Home Depot’s estimate and NO REMOVAL of flooring. These guys did a fabulous job....no squeaking (as per one reviewer), no planks moving or breaking....just perfect. So happy I didn’t listen to HD. After reading all reviews, I can say reviewer’s negative assessments of HD are correct. What a pity!!
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Recommended
2 found this review helpful
Apr 11, 2021
Delivery service and in-store help from our local store was outstanding (85339)
Delivery driver Kevin went above and beyond to place this flooring in the most convenient spot in the garage. Thanks for going above and beyond on 4/7/21.
In-store (85339) worker, Joey was extremely helpful with BBQ grills on 4/9/21. Thanks for getting grill from top stock and advice on products.
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Recommended
2 found this review helpful
Apr 9, 2021
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Verified Purchase
Apr 3, 2021
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Verified Purchase
Apr 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 1, 2021
Looks good,think they should make edges brown, if not snapped...
Looks good,think they should make edges brown, if not snapped tight edges show up gray
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Verified Purchase
Mar 31, 2021
Amazing quality you get what you pay for...
Amazing quality you get what you pay for
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Verified Purchase
Mar 21, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Mar 18, 2021
We ordered 40+ boxes and every plank in every box...
We ordered 40+ boxes and every plank in every box was perfect. It was easy to install and it looks great.
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Verified Purchase
Mar 5, 2021
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Verified Purchase
Feb 20, 2021
I read all the reviews and thought this product would be better. The floor is beautiful but there...
I read all the reviews and thought this product would be better. The floor is beautiful but there seemed to be variation in the height from some of the planks (lengthwise), leaving steps that were not smooth. I was planning to purchase more, but after my experience I will not.
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Response from Cali BambooJul 1, 2021
We are sorry to hear about your concerns. Cali Bamboo does stand by its product and we are here to partner with you to resolve your case. Please give us a call at 1(888) 788-2254.
Thank you,
Verified Purchase
7 found this review helpful
Feb 17, 2021
Great product, easy to install
Great product, easy to install
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Response from Cali BambooFeb 18, 2021
Hi Red, thank you for sharing your positive experience with our products. The rapid locking system of the Cali Vinyl Pro Classic makes for an easy DIY Install. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we can assist.
Verified Purchase
Recommended
Jan 29, 2021
Cheap product
Not the same color as online and as expensive as it is the tiles break at the locking point. its hard to see the crack until its to late you think its locked in and turn around to see it popping up. i will never buy vinyl again because of this.
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Response from Cali BambooJan 29, 2021
Hi Shawn, we are sorry to hear your experience has so far been negative. We would like to help look into your concerns further as issues with cracking and lifting are usually install related. Please contact us at homedepot@calibamboo.com so we can assist you.
4 found this review helpful
Jan 18, 2021
Horrible product
We had these installed almost two years ago now and are looking to get them replaced because of the horrible quality. The floors scratch easily. They are marked up throughout the house. When you step on them they make a snap, crackle pop sound like rice crispies in milk. They don’t feel solid when you step in them because they are so flimsy. The floor looks and feels like cheap plastic. Before you make an investment in this garbage, I would encourage you to look at higher quality products. Getting new floors in our home was expensive and the project was a failure because of this product. Buyer beware.
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Response from Cali BambooJan 18, 2021
Hi LJ, we are sorry to hear your experience has so far been negative. We would like to help look into your concerns further as the sound issues you are experiencing may be related to the installation. Please contact us at homedepot@calibamboo.com so we can help you.
8 found this review helpful
Nov 14, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Cali BambooNov 16, 2020
Thank you for sharing your positive experience with our products! We agree that the distressed hardwood imaging creates a stunning floor. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we can assist.
Verified Purchase
Oct 26, 2020
We love our new floor. The installation was easy. The...
We love our new floor. The installation was easy. The only complaint I have is some of the boxes are mainly dark brown and gray pieces. I have to open a couple more boxes to find a few tan pieces.
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Response from Cali BambooOct 27, 2020
Hi Vivian, thanks for sharing your positive feedback with our products! The rapid locking system of the Cali vinyl Pro Classic makes for an easy DIY install. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we can help.
Verified Purchase
Oct 23, 2020
A great floor for my kitchen 100% water proof matches...
A great floor for my kitchen 100% water proof matches my cherry wood cabinets.
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Response from Cali BambooOct 26, 2020
Hi Edward, thank you for sharing your positive experience with our products! We agree the 100% waterproof structure makes it easy to clean and a great addition to any kitchen. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we can assist.
Verified Purchase
Oct 13, 2020
Fairly easy installation. Easy to work with. Beautiful finish. We...
Fairly easy installation. Easy to work with. Beautiful finish. We love our new floor. Great purchase!!
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Response from Cali BambooOct 14, 2020
Hi Carlsbatty, thank you for sharing your positive experience with our products! We agree that the resilient locking system and vibrant wood imagery make for a beautiful floor that is easy to install. If you ever have any questions or concerns please feel free to contact us at homedepot@calibamboo.com so we may help.