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Customer Reviews for American Standard Champion 4 Slow-Close Elongated Closed Front Toilet Seat in Linen

Internet #307823414

Model #5321A65CT.222

  • No Slam Slow-close seat and lid for user convenience
  • EverTight™ bumpers unique design prevent the seat from shifting
  • EverClean® inhibits the growth of bacteria, mold and mildew

Customer Reviews

  • 4
    out of 146 reviews
  • 67% recommend this product
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Showing 1-30 of 146 reviews
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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  • Verified Purchase
Not what I hoped for!
The seat is narrower than the toilet itself although I was told that it was the correct one for my model. Also, the seat is too narrow in the center opening and is not comfortable to sit on. If I had not thrown away the old seats, I would be returning these!
by
  • Verified Purchase
The slow close feature is great. Color perfect for our...
The slow close feature is great. Color perfect for our bisque toilet. It’s a little weak if you sit on the lid but should be ok.
by
  • Verified Purchase
It doesn’t fit the toilet I ordered for it to...
It doesn’t fit the toilet I ordered for it to go on (American Standard Champion 4, chair height with elongated seat), but of course, the seat arrived about a month before the toilet, so I couldn’t tell until last week when the toilet had finally arrived, and was installed, that there was a problem. But now I’m living with it, because I don’t know how to find/fit another toilet seat. So I’m disappointed, but living with it.
by
Response from AmericanStandardBrandsApr 5, 2021
3ChampionFours,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team AmericanStandard
  • Verified Purchase
The bowl of the Champion 4 that I purchased had...
The bowl of the Champion 4 that I purchased had a slow fracture leak on the underside of it. I tried returning it to the store and they would not accept it because I did not have the box anymore. It was installed in a customer's home and found to be leaking from a fracture crack days later after the box was already disposed of. Now I am stuck with a defective toilet (an expensive one at that) with what I am told is no chance of a refund.
by
Response from AmericanStandardBrandsMar 22, 2021
HomeDepotCustomer,
2. As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
  • Verified Purchase
1 found this review helpful
For the price I think it lacks some quality
For the price I think it lacks some quality
by
  • Verified Purchase
  • Recommended
Doesn't fit the Standard Toilet very well. It is...
Doesn't fit the Standard Toilet very well. It is workable.
by
Response from AmericanStandardBrandsMar 14, 2021
I'm sorry to see you aren't completely satisfied with your Champion 4 Slow Close seat. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
  • Verified Purchase
It looks nice. Its all plastic so we'll see how...
It looks nice. Its all plastic so we'll see how long it lasts.
by
Response from AmericanStandardBrandsMar 6, 2021
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
  • Verified Purchase
I like the construction of it. It is not plastic...
I like the construction of it. It is not plastic that can scratch easily.
by
  • Verified Purchase
The fit was perfect....
The fit was perfect.
by
  • Verified Purchase
The seat does not fit the toilet but works ok....
The seat does not fit the toilet but works ok. I needed linen color so I kept it anyway. Works well but needs to fit what it said it would.
by
  • Verified Purchase
Shifts to easily. Has to be Regularly tightened.
Shifts to easily. Has to be Regularly tightened.
by
Response from AmericanStandardBrandsFeb 17, 2021
As the manufacturer, we are very interested in supplying consumers with a quality product that delivers the expected performance. Anytime we hear problems encountered in the use of one of our products, we want to get involved and resolve the difficulties the best we can. We appreciate you taking the time to share this feedback with us. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Your American Standard Consumer Connection Team. AmericanStandard
  • Verified Purchase
We had the same model for almost four years and...
We had the same model for almost four years and the slow-close suddenly stopped working. So we replaced it with the same model. The installation is easy. Hope the new one will last longer.
by
  • Verified Purchase
These items are overpriced and cheaply made. I have already...
These items are overpriced and cheaply made. I have already thrown them out and purchased better quality seats from Target. I feel cheated into believing somehow these expensive seats would be worth the price. They aren’t by a long shot.
by
Response from AmericanStandardBrandsJan 29, 2021
SHAWN,
1. I'm sorry to see you aren't completely satisfied with your faucets.. We put a lot of thought into our products, so it is unfortunate whenever we do not meet a customer’s expectations. We would like to connect with you to learn more about your experience to find a way to help! Please visit the American Standard Website, and email us directly through the “Contact Us” section and reference your review. Sincerely Your American Standard Consumer Connections Team. AmericanStandard
  • Verified Purchase
1 found this review helpful
Good product built well. Stops slamming of seat cover by kids!
Good product built well. Stops slamming of seat cover by kids!
by
  • Verified Purchase
  • Recommended
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I PLACED AN ORDER FOR THE TOILET SEAT AND TOILET....
I PLACED AN ORDER FOR THE TOILET SEAT AND TOILET. AND ONLY THE SEAT CAME IN SO I DID NOT PICK UP THE SEAT. THE SEAT DOES NOT WORK WITHOUT TOILET. AND NO EXCLAMATION FROM CUSTMER SERVICE AT YOUR STORE.
by
  • Verified Purchase
Would have gave it a 5 star if it was...
Would have gave it a 5 star if it was would.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
I bought 2 for my parents and 2 for me....
I bought 2 for my parents and 2 for me. We wanted to replace our old Champion seats. We are pleased.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The plastic nuts holding it on have come off more...
The plastic nuts holding it on have come off more than once. I’m not happy with it!
by
  • Verified Purchase
I didn’t like that the seat area closest to the...
I didn’t like that the seat area closest to the hinge does not cover the rim fully. The best was I can describe it is the seat is “tapered”. I’m replacing it with another brand.
by
  • Verified Purchase
The plastic hardware they send was inadequate and kept loosening....
The plastic hardware they send was inadequate and kept loosening. The seat developed a crack within a week after purchase. I went to the store and bought a Bemis. Much better quality. Will never buy American Standard again.
by
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
  • Verified Purchase
The toilet seat & cover are constructed of very lightweight...
The toilet seat & cover are constructed of very lightweight plastic. They do the job however.
by
  • Verified Purchase
Comfortable seat with nice features!
Easy installation and and easy to remove, the instructions are clear to follow.
by
  • Verified Purchase
  • Recommended
I’d buy a Bemis next time, as I have in...
I’d buy a Bemis next time, as I have in the past. Because of COVID I couldn’t visit my local Home Depot to make a decision.
by
  • Verified Purchase
1 found this review helpful
Sorry that I am late with my review, but I had to wait to have someone do the installation. I do...
Sorry that I am late with my review, but I had to wait to have someone do the installation. I do not have a problem with the quality and color of the product, but I do have a problem with the fit. It is a bit too narrow and doesn't look quite right. Now wish I had tried to find someone to refinish the underside of the old wooden seat (and still might) as otherwise.it still looks new.
by
  • Verified Purchase
Showing 1-30 of 146 reviews

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