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Customer Reviews for DEWALT 20V MAX 13 in. Cordless Battery Powered String Trimmer (Tool Only)

Internet #311471208

Model #DCST925B

Store SKU #1004773318

  • Powerful yet lightweight weed trimmer
  • Dual line 13 in. swath 0.080 in. line with bump feed
  • Variable speed trigger: to control power and runtime

Customer Reviews

  • 4.1
    out of 1,837 reviews
  • 65% recommend this product
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Showing 1-30 of 1,837 reviews
by
  • Verified Purchase
Battery dies quickly and the string/cord was wrapped terribly
by
Response from DewaltProductExpertMar 7, 2024
Hello Valued Home Depot Customer Thank you for your feedback regarding your cordless battery powered string trimmer model number -DCST925B. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 9300887 ,so all information is easily available for the agent to assist you further.
Thanks, Sherri DEWALT
  • Verified Purchase
seems like it will be good at getting the job done, love battery operated lawn tools. Only used twice since buying several weeks ago.
by
  • Verified Purchase
Easy to assemble, works great I have other Dewalt products so I only bought the tool.
by
  • Verified Purchase
Interesting, I get an offer to review this product on the day I am returning it. The motor is too small. The cord storage head holds very little cord. I have used this trimmer twice. At the end of the second use, I had the reel off 5-6 times to pull cord out and now was out of line. My previous trimmer had capacity to be reloaded once each summer.
by
Response from DewaltProductExpertFeb 29, 2024
Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCST925B. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
  • Verified Purchase
Effective
I use this with my other lawn tools and am able to get my whole yard done with two batteries. This allows me to edge and clean the edges against the various obstacles in my yard keeping it clean and crisp
by
    • Recommended
    Instructions on putting it together were terrible. Would be better able to balance it if it was one piece.
    by
    Response from DewaltProductExpertFeb 14, 2024
    Hello Ken, your feedback is valuable as we consider every piece of feedback we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
    Thanks, Deeris DEWALT
    • Verified Purchase
    by
    • Verified Purchase
    Outstanding!!!! It is a great product and I plan to purchase a couple more since I feel it’s cost effective. Easy to use - straight out the box!!! Literally!!!
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Great Little Weed Trimmer
    I was looking for an electric weed trimmer for around my house. I don't have a lot of thick weeds or tall grass to trim, and if I do I use my gas powered. I found this and since I have several dewalt batteries for my tools I decided to give it a try. So far I haven't been disappointed, and I can do the whole yard on two batteries. My only complaint is that loading the string can be a bit frustrating at times. Other than that it's perfect for around the house.
    by
      • Recommended
      I beleve need a little bit more power on the motor. But the rest is ok.
      by
      • Verified Purchase
      by
      • Verified Purchase
      Need a better battery. Good power though.
      by
      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Motor was smoked first 20 minute use
      I used a freshly charged dewalt battery. I have a 30’ driveway. 90’ of curb. The stringer motor was not up for the job. It literally caught fire and smoked the first time I used it. Do not recommend buying this. I have all dewalt tools. This is complete junk.
      by
      Response from DewaltProductExpertNov 11, 2023
      Hello JMans Thank you for your feedback regarding the battery powered string trimmer model number DCST925B I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8505082 ,so all information is easily available for the agent to assist you further.
      Thanks, Sherri DEWALT
        2 found this review helpful
        I should note that I own over 100 Dewalt tools, mostly the 20V series and I've been very pleased to date. My trimmer died after 4 years of I'd say light use. but ok, things happen. I buy this new one and here are my observations: 1. Under powered. 2. Spool head is NOT the same as the other models. Meaning you can never buy a "quick load" head like I did for my older one. 3. Putting line in sucks...no easy way to put it. 4. After just 1 use the bump feed shows IMO excessive wear. I should have returned it right then, but other things took higher priority... 5. Only takes to a max of .080 line. my older one took .096. I would not recommend - save your money and buy the one model that takes accessories. I was on a tight budget or that's what I would have done.
        by
        Response from DewaltProductExpertNov 2, 2023
        Hello. I'm sorry to hear you are not happy with the DCST925B. We would like to get some more information to determine if there is an issue with the product. Please contact support at wecare@sbdinc.com and reference ticket #8436712 so all information is easily available for the agent to assist you further. Lee, DEWALT
        • Verified Purchase
        2 found this review helpful
        Good battery life but somewhat underpowered
        by
        Response from DewaltProductExpertNov 14, 2023
        Hello. Thank you for taking the time to provide your feedback. I'm sorry you weren't pleased with the DCST925M1. Your feedback is valuable as we take into consideration every piece of feedback that we come across. I will pass this along to our team for review. It is feedback like yours that allows us to make improvements.
        Thanks, Mitzy DEWALT Social Media Team
        • Verified Purchase
        1 found this review helpful
        by
        • Verified Purchase
        1 found this review helpful
        It works well easy to use but the battery dies quickly.
        by
        • Verified Purchase
        Awesome well balanced powerful tool for the money.
        I renovate homes and most of the tools I have been using every day for years are Dewalt. They all use the 20V batteries, so this made sense. Paid $120, assembled and functional in minutes, and I love using it. Bump-feed is a bit sensitive, but thoughtful trigger placement and near perfect weight distribution makes it alright. ONLY reason for 4 stars is terrible run time. Comically bad with 1.5ah battery. FR. BUT, get a 6,8, or 10ah for it and you will love life and this machine. Trust. 🙌
        by
          • Recommended
          by
          • Verified Purchase
          by
          • Verified Purchase
          Motor burned up after 1 season
          I would guess maybe 15-20 uses this year and the motor gave out. I also have a gas Echo trimmer that I use to cut brush. I have owned this 5+ years and not a single issue. I will buy a second gas Echo to replace this one for the light duty string work that this one couldn’t handle.
          by
          Response from DewaltProductExpertOct 9, 2023
          Hello Brian. Thank you for your feedback regarding DCST925B. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8260520 ,so all information is easily available for the agent to assist you further.
          Thanks, Mitzy DEWALT Social Media Team
            1 found this review helpful
            Motor Failed Twice
            Do not buy this junk. The motor burnt out on my first one within 3 uses (on a half acre lot). Dewalt replaced under warranty and it happened again. The ventilation for the motor is poorly designed giving it very little air flow. I understand the air intake vents need to be cleaned, but not every ten minutes. This thing is garbage. All of my tools WERE Dewalt, but I’ll be phasing them out.
            by
            Response from DewaltProductExpertOct 5, 2023
            Hello Wesley Thank you for your feedback regarding the cordless string trimmer model number DCST925BI am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket 8244919 ,so all information is easily available for the agent to assist you further.
            Thanks, Sherri DEWALT
              1 found this review helpful
              Showing 1-30 of 1,837 reviews

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              Features

              No Additional Features

              No Additional Features

              Antivibration

              Antivibration, Attachment Capable, Brushless, Rechargeable, Zero Emissions

              Battery Voltage (V)

              20V

              20V

              20V

              18V

              Line Advance System

              Automatic

              Automatic

              Bump

              Bump

              Shaft Type

              Straight Shaft

              Straight Shaft

              Straight Shaft

              Straight Shaft

              Line Style Size

              .080

              .080

              .080

              .080