#1 Home Improvement Retailer

Customer Reviews for GE Profile 2.1 cu. ft. Over the Range Microwave in Black Stainless Steel with Sensor Cooking

Internet #302756911

Model #PVM9005BLTS

Store SKU #1002719615

  • Equipped with Chef Connect for added convenience
  • 10 power levels offers extreme cooking flexibility
  • Sensor cooking controls automatically adjust cook time

Customer Reviews

  • 4.3
    out of 4,296 reviews
  • 81% recommend this product
Filter by:
Showing 1-30 of 4,296 reviews
Reheats great
Reheats food perfectly. Doesn’t seem to recook it like our old microwave. Modern look too. Perfect match to our other appliances.
by
    • Recommended
    SLEEK MICROWAVE
    I love the sleek look of this microwave over my range. I am looking forward to using all the features, such as the auto-sensor and everything else. I like how everything matches so well with the decor too.
    by
      • Recommended
      1 found this review helpful
      Love the look with the bottom controls
      Product works well so far I just got installed everything seems to work and heat up as expected
      by
        • Recommended
        Great features
        This GE profile microwave has more heating space and has an elegant look. I love the keypad at the bottom of the microwave. I purchased the microwave with a matching cooktop.
        by
          • Recommended
          Looks good but falling apart
          I love the way this microwave looks and it had good reviews. We have only had this microwave 4months and a random piece of the door broke off (it doesn’t affect the working) and now the filter door just fell off! I don’t get it…it’s two very random things. It’s only my husband and I and we don’t even use the microwave every day and it’s falling apart. I don’t know if I would purchase this model again. In the picture notice the filter door and on the door corner piece broken.
          by
          Response from GE AppliancesMar 22, 2022
          Hi there, Thanks so much for taking the time to review this cool looking microwave. Our deepest apologies to hear that pieces of your door have been falling off. This is certainly unusual behavior and we can understand your frustration. If your door need to be repaired, a service appointment will be required. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm Hope this helps. Mike@GEA
            No Handle Microwave
            I love that this microwave has no handle on it. Much cleaner look after previous microwave handle broke off
            by
              Love the sensor features
              I haven't figured out the Chef Connect yet but will since I'm home the next few days
              by
                Sleek design
                Very sleek and does the job. Excellent microwave. Large interior, has many options including presets for popcorn, steam, potatoes. Has a fan that will handle what the cook top has on it.
                by
                Response from GE AppliancesFeb 11, 2022
                Hey there, We want to tell you your microwave looks incredible! We're happy to hear you appreciate the different settings. Thanks for taking the time to rate this awesome product. Have a great day! Mike@GEA
                  • Recommended
                  Looks good but Died after 14 months
                  I bought this unit and the repair tech told me that the sensor/motor died after only 14 months. The door needs to be replaced and I made the mistake of not buying extended coverage so the repair cost is $450. The GE repair tech Leo is amazing and tried to get GE appliances to cover some of the cost but they would not. I will be buying a new microwave now. Make sure you buy extended if you like the looks and end up buying it.
                  by
                    11 found this review helpful
                    Failed after a year
                    Loved the microwave. It looks amazing but it failed after 14 months. It started shorting the breaker and now it is dead. I have a GE repair tech coming so will see what they say. I have had 2 GE microwaves since we built the house and they both were good for 7-8 years so this was a little disappointing.
                    by
                    Response from GE AppliancesFeb 2, 2022
                    Hi there, Thanks for taking the time to leave a review. We're sorry to hear about the issues you've had with your microwave, especially since you had such good experiences with past models. We do see that you spoke to someone in our Consumer Relations Department about the situation. If you have other questions or concerns about your appliances in the future, know that you can reach out any time. All the best, Michael@GEA
                      Classy
                      Great product, heats food perfectly and very classy looking.
                      by
                        • Recommended
                        Great features but short life
                        Lasted for 2 years bad quality product will never buy again
                        by
                        Response from GE_AppliancesJan 11, 2022
                        Oh no, we hate to hear that your microwave stopped operating properly two years into its lifespan. This is certainly not something we would expect to happen and not the ownership experience we want for you. In this case, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
                          Looks fabulous!
                          We had a microwave with a handle on it over the range. The heat from the range warped the handle. The handle and facia of the door all needed replaced. So we decided to buy a new microwave instead. We bought a microwave with no handle, side opening. Looks fabulous. As you see, we are updating the kitchen. This microwave is definitely going to make the kitchen look 110% awesome!
                          by
                            • Recommended
                            Great feaures
                            Love my new over the range microwave. Great ventilation and lighting. Lots of features to choose from.
                            by
                              • Recommended
                              Love it,
                              Best microwave we have ever had, good looking and with no handle.
                              by
                                • Recommended
                                Great features, lots of bels and whistles, cheaply
                                Bought this piece of appliance in April 2021, by November, the door starts to disintegrate, literally, see pictures. Each morning, we awake to find a fractured piece on the stove. It appears that the seams also leak. I am having 2nd thoughts about this appliance and worry that this is a new trend for GE. Our old appliance lasted 17 yrs; no problems.
                                by
                                  Sleek design
                                  Love our new microwave and the sleek design is a great improvement in our kitchen. It also syncs with our oven and the clocks, as well as lights turn on when burners turn on.
                                  by
                                    • Recommended
                                    Awesome baby with a Capitol A
                                    Great self installed. Easy and quick installation maybe 45 minutes. It’s just amazingly ng very quiet.
                                    by
                                      • Recommended
                                      Nice
                                      Very Nice Microwave love the look and quality looks well in the kitchen
                                      by
                                        • Recommended
                                        Good looking microwave
                                        This Microwave is awesome, I like the sensor cooking feature, spaciousness and the overall craftsmanship and the finish of this microwave. Had to upgrade the whole kitchen from the microwave, stove and refrigerator to the washer and dryer so it will match up. Everything still in working condition except for the microwave, refrigerator and dryer. Had a really good experience with GE products.
                                        by
                                          • Recommended
                                          Good, but not built like they use to be
                                          The microwave works as expected no issues with performance. My only complaint is the front, especially the touch screen looks and feels cheap, however I did choose it so the alternatives were not much better.
                                          by
                                            • Recommended
                                            Very happy with the features
                                            Controls are easy to navigate and the door is so easy to open and close
                                            by
                                              • Recommended
                                              So pretty
                                              Very functional easy to use and gorgeous also easy to clean
                                              by
                                                • Recommended
                                                Broke After A Couple Months
                                                Bought this model because we liked the look, and it does look great. Unfortunately, the components that distribute the microwaves failed after a month or two, making it unsafe to use. The stirrer motor and connected pieces completely melted, causing zapping sounds and eventually the smell of burnt plastic, and damaged surrounding parts of the microwave. Replaced the failed pieces and still not functioning properly. Extremely disappointed.
                                                by
                                                  Lovely but I was surprised
                                                  Love the look of it but was surprised that it had no racks, just a turntable. Would not have bought it if I had known.
                                                  by
                                                  Response from GE_AppliancesAug 30, 2021
                                                  Hello, we appreciate your review. We’re sorry to hear of your concern regarding the lack of interior racks of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
                                                    Style vs Ease of use
                                                    Our microwave needs include pushing the +30 button and not much else. With that in mind this unit gets the job done. We are used to a traditional door and control panel setup, so we had to get used to this full width door. It still feels awkward navigating around the big door and only after shutting it, being able to address what button to push. Not unhappy, just still learning.
                                                    by
                                                      good value
                                                      I’ve enjoyed my new GE Profile microwave very much. Pros: 1. The look of the appliance is attractive. 2. Instead of a handle on the front of the door the handle is on the right side. This is nice because where you grasps is not above the stove burner so it doesn’t get hot. 3. Turn table rotates every 10 seconds so whenever you place something towards the front it almost always ends at the front. Don’t have to reach to back to retrieve something this way. 4. The control buttons are intuitive and I was able to quickly understand and use. 5. Having a flat panel face is easy to clean. 6. The clock/display is clear and bright. Cons: 1. Buttons are too stiff. Have be careful to not over press to get function. 2. The GE logo on the front/top of door not cleanly installed. There is adhesive remit around the logo. 3. Grease filters on bottom (above stove) are not very secure. Really think this should be of better quality. All in all, I like this microwave/hood and would recommend it to others. I do think there is room for improvement.
                                                      by
                                                        • Recommended
                                                        I love it!
                                                        I love the way is looks. It look fancy and modernize, have great fixtures.
                                                        by
                                                          So much wrong with this model
                                                          First, it seems to have an electrical problem. It trips the breaker when I open the door. Only had it two years! Second, the touch scree panel is designed with grey font that is small and impossible to see. I had to add stickers to be able to know the location of the commonly used buttons (30 seconds; fan, light over stove, popcorn)
                                                          by
                                                          Response from GE AppliancesJul 23, 2021
                                                          Hello, We're awfully sorry to hear that your microwave is tripping your circuit breaker and the controls are hard to see. We certainly understand how those can be frustrating. If the microwave trips the house fuse or breaker: Be certain the microwave is on its own dedicated circuit. Reset the breaker or replace the household fuse and try the microwave one more time. If the breaker trips off again, unplug the microwave and contact service. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. We'll be sure to share your comments about the control panel to the development team. Take care! Mike@GEA
                                                            Absolutely the worst
                                                            Immediately after the warranty expires this mic’s switches go, repeatedly trips the breaker then finally doesn’t work all together.
                                                            by
                                                            Response from GE_Appliances Jul 12, 2021
                                                            Hello, Thank you for your review. We're very sorry to hear of your microwave situation and we were able to locate your Consumer Relations Case and update it with your review here. We've also notified your case manager about your review. They'll do the best they can to review and reach out as soon as they're able. - Sharon@GEA
                                                              Showing 1-30 of 4,296 reviews

                                                              Compare Similar Items

                                                              current item

                                                              Microwave Features

                                                              Fingerprint Resistant, Safety Lock, Turntable

                                                              Charcoal Filter, Microwave Rack, One Touch Cooking, Removable Filter, Safety Lock, Turntable, Turntable On/Off Option

                                                              Fingerprint Resistant

                                                              Auto-Touch Control Panel, Fingerprint Resistant, Timer, Turntable, Turntable On/Off Option, With Vent, with Air Fryer

                                                              Capacity of Microwave (cu. ft.)

                                                              2.1

                                                              2.1

                                                              2.1

                                                              1.7

                                                              Vent Type

                                                              Convertible

                                                              Convertible

                                                              Convertible

                                                              Convertible

                                                              Microwave Size

                                                              Large

                                                              Large

                                                              Large

                                                              Large

                                                              Exhaust Maximum CFM

                                                              400

                                                              400

                                                              400

                                                              300