Customer Reviews for GOOD & GRACIOUS 37 in. Width Big and Tall Brown Faux Leather Lift Recliner

Looking for an inexpensive lift chair -- Jury is still out 2020-12-29 I am writing this review within hours of receipt of item, as several elements might be helpful to others. I intend to update it within the next 30-60 days, to provide a response based more on durability than on immediate perception. I ordered this chair on 2020-12-14 for my elderly father (93) and who suffers from the joys of old age, including difficulty getting up from a sitting position. I received/set-up the chair on 2020-12-29. General Perceptions: 1. Lift position of chair enables my father to move from sit-to-stand more easily, which is the primary reason for purchase. 2. The chair is not particularly large, so it could be a good purchase for smaller spaces. My mother, who did not want a "big, old, nasty, power recliner" in the house, was pleased with its size. My father, who was on the taller side of 6 foot in his youth (175 lb) and never routinely used a recliner (i.e., no expectations), finds it comfortable. My husband, who is on the shorter side of 6 foot (160 lb) and routinely sits in a recliner, did not find it uncomfortable, but would not choose this model for himself. 3. The chair arrived in one box. The assembly directions were not very clear. Although chair, as purchased, was not advertised with a massage function it did arrive with a massage remote and additional plug to power something (?? presumably the massage ??). Because there was no obvious place to attach the remote control cord for the massage, I did not plug in what I assume to be the massage element power cord; I will leave that for another day. The remote and power items that I did plug in powered the chair as expected. 4. Upholstery and stitching on chair is adequate -- and in keeping with the lower price. Chair carton was not heavy and was easily managed by two older-but-able adults 5. Assembly of the chair was not difficult from a logical perspective -- slide chair-back over brackets on chair-base, connect remote cord and power cord to chair wires, and plug into wall. Unfortunately, the chair back did not slide as neatly onto the base as one would hope, and the chair rubs/grinds when moving into the recline position -- which may tie to shipping issues (see attached pictures) or to quality control, who can say ... The lift function works well (chair back/base functioning as one); it rises smoothly, and high enough to help my father to move from sit-to-stand. Since my father is not accustomed to using a recline feature (chair backrest/footrest moving differentially) I am not overly concerned with the odd noise at the moment, but if he takes a shine to the reclining/footrest up position, I will have concerns that the rubbing/grinding on recline may cause unnecessary wear on the single, recline & lift motor. In spite of decision to use in-store pick-up, packaging was damaged on multiple sides (see pictures) with a potentially negative impact on the quality of the chair. Current thoughts: At the moment, I am not overly satisfied with this purchase. However, it does appear to meet the basic need -- to provide an inexpensive option to help my father transition from sit to stand. I do not know if I will keep this item or return it and keep looking; that will depend in part on how well my father takes to this chair, and if the rubbing/grinding noises diminish as the chair settles. I guess it is worth the low price I paid, especially if seller honors their "free returns" policy (if it comes to that).

Great chair, very comfortable for a 6’5” man, & easily lifts his 230 pounds. Mechanism gives a smooth transition from sitting to reclining positions and back again. Chair arrived promptly & in perfect condition. Easily assembled by our kids. Would definitely recommend this purchase. Aloha!

I like this chair lift because it is not massive and doesn’t take up a lot of space. Very modern looking too

The chair was quick to put together. My mom likes the massager mode along with the lift and recliner modes. She finds it comfortable. She has it in her bedroom.

Great chair for the price, but would be much better if it was softer to sit on. Extra cushioning is needed for comfort

Instructions were crap chair seemed to be pretty cheaply built but it does work

Rating provided by a verified purchaser

Had to return the chair because when the legs go up the chair reclines back. You are unable to sit-up and put your legs up at the same time. It’s either sit (with your legs down) or lie down with your legs up…that’s it!

Easy to put together. Smaller in person as compared to picture.

Broke within three days

Rating provided by a verified purchaser

Perfect chair for my mother. Very comfortable, easy to operate and not big and clunky.

Cord didn’t work upon purchase, we had to use the one from his previous chair.

Happy with the chairs - took 2 people to get box indoors, 10 mins to unpack and assemble (hardest part was figuring out connectors). Only wish leg controls were separate from back.

OUTSTANDING !!!!! Received in good shape AND 5 days after ordering. Easy to assemble - everything works GREAT . . .EXTREMELY PLEASED WITH MY PURCHASE.

Terrible service from Home Depot's vendor "Good & Gracious" Furniture. The lack of professionalism is indescribable.

The chair is very comfy to lay on, it can be used with remote control to lift or extend. it doesn't need any manual to put together,. sponger of the armrest is very thick. there s pocket on the side of chair to storage things. recliner works very well smooth and quiet. love it very much.

Love it!! This is my first purchase from Hone Depot and I am very happy that I did!! The recliner is super comfortable for myself and my kitties. I can adjust it to many different positions and easy to use. For the price that I paid, I'm very satisfied.

Really enjoying this chair and the ease of getting up and out of it. Goes well with the rest of our furniture and we're pleased with the overall quality.

It's good but with a little bit problem with how to care. We contacted with the manufacture service and they replied professionally and nicely.I am pleased with the product and service and will buy again.