Dear Customer, Thank you for your review on our HDX 12 Gallon Commercial Flip Top Tote in Gray. We are sorry to hear that you have not had an optimal experience while using this storage tote. This storage Tote is designed to stack with it's same model or same family and has a weight capacity when evenly distributed is 100 lbs. There is also a 1 year warranty on parts & replacements. Please contact our Customer Care team at (888) 511-3013 and someone will be happy to assist you. Thank you for shopping at The Home Depot and we hope to make this a better experience for you.