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Customer Reviews for Haier 15.0 cu. ft. Counter Depth Bottom Freezer Refrigerator in Stainless Steel

Internet #300859005

Model #HRB15N3BGS

Store SKU #1002978659

  • Recessed handle provides an affordable clean and concealed look
  • Energy efficient LED lighting provides longer-lasting light
  • Compact design perfect for houses, apartments, and garages

Customer Reviews

  • 4.5
    out of 501 reviews
  • 88% recommend this product
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Showing 1-30 of 501 reviews
Great for the first 3 years
Nice Fridge, after 3 years the wires to the door severed though. I have 3 more about the same age, fingers crossed. Local Co that did Hair Warranty work for me on 2 washers stated that it could not be repaired. I have contacted Haier direct and waiting to hear back
by
Response from HaierAug 21, 2023
Hello, Thank you for checking in and leaving your feedback. We're sorry to know that you are having issues with your refrigerator and we're happy to help. We are confident that our team will be able to provide a resolution. We encourage you to continue to work with us directly on this. We are here to help if you need any additional assistance. -Charlie@Haier
    Refrigerates food
    Keeps my food cold! Is well designed for a small fridge.
    by
      Very happy with this fridge. Only complaint is I need to open the doors all the way to open any drawers, but that’s a small issue.
      by
      Response from HaierTeamSep 1, 2023
      Thanks for sharing your experience. We're happy to hear that things are going well. Your comments about the design are greatly appreciated as we are always looking to improve. Let us know if we can help in the future. All the best.- Kianna@Haier Haier
      • Verified Purchase
      Duct tape to the rescue
      I have no problem with how the fridge and freezer operate. HOWEVER one shelf on the side is cracked the vegetable drawer has a crack down the middle two of the “ silver” from Nuts on the main shelves are cracked. I sent photos to haier and have never heard back. I have not caused these cracks in anyway. The fridge is 2 years old. I think haier could have at least responded to my email which included photos. The shelves etc are now held together with duct tape. Not a good look. Perhaps you could forward my review to Haier. Thank youn
      by
        by
        • Verified Purchase
        Love this fridge! Just the right size and hold more than it looks like it would.
        by
        • Verified Purchase
        Great features
        I really like this refrigerator. I was looking for a narrower than usual but higher refrigerator. This one fir the bill. And is a roomy great looking fridge. I had to change door swing myself but not a difficult thing to do. I did myself.
        by
          Soooooooo Quiet!
          Very impressed with my new refrigerator. Temps even throughout both ‘fridge and freezer. This refrigerator is sooooooo quiet. I wondered if it was working and realized it was operating as my food was cold/frozen. Unlike my previous refrigerator (whose product name I won’t mention here) that was noisy and continuously keep items in certain spots of the ‘fridge FROZEN, it was somewhat noisy and seemed to be constantly running. So glad to not have to bend down to place or retrieve foods in the refrigerator. Loving my Haier. I hope it continues to run/operate well for years to come.
          by
            • Recommended
            For those needing more capacity, smaller footprint
            So far the refrigerator seems to be a quality product and has some great features. I gave a four star rating to performance because it doesn't quite keep things as cold as my old refrigerator did even though I have the refrigerator set to the lowest it will go at 34 degrees fahrenheit. I also gave a four star rating to value because I think that the price I paid was a bit high. Overall I'm happy with the product and would recommend it to others.
            by
              • Recommended
              Problems after problems
              It worked fine for 3 years and then it has been problems after problems and the parts are really hard to get so I had to wait very long each time.
              by
              Response from HaierMay 31, 2023
              Hello, Thank you for taking the time to provide feedback on your refrigerator. We're sorry to hear that replacement parts are taking long to be delivered. Please accept our apologies for your disappointment and any inconvenience this may have caused you. It is our pleasure to have you as part of our Haier family, please feel free to connect with us at any time. -Charlie@Haier
                Surprised at how much fits. I do not notice the reduced space/storage from a full size. I do miss not having an ice maker. Works great but has only been a couple of weeks
                by
                Response from HaierTeamMay 12, 2023
                Hello- Thanks so much for reaching out and sharing your experience. This is a great refrigerator and we are so pleased to see that you are happy with your purchase. If you have any questions in the future, please let us know. We are happy to help! Joyce@Haier Haier
                  We absolutely love our Haier refrigerator. And kudos to...
                  We absolutely love our Haier refrigerator. And kudos to the gentlemen who made the delivery. They were outstanding in their demeanor and professionalism. They are certainly an asset to Home Depot and trust you will let them know of how pleased we were with their delivery.
                  by
                  Response from HaierTeamMay 5, 2023
                  Hi there. We appreciate you leaving a review and choosing Haier for your home! We're so glad to hear that you're enjoying your new refrigerator. It's also lovely to hear that you experienced a smooth delivery as well. If you have any questions, please don't hesitate to contact us. Thanks! -Arnesha@Haier Haier
                  • Verified Purchase
                  Some things are not convenient access
                  Freezer should be a drawer not a door handles are not in good position
                  by
                  Response from Hotpoint Appliances Apr 17, 2023
                  Greetings - Thank you for taking some time to share your review. We appreciate it. Also, we are glad to see that you are liking the performance and everything so far. This model is definitely a work horse when it comes to cooling and efficiency. You've made a great choice. We're also going to be sharing your feedback on the freezer and handles with our product team. This way we can work on any improvements, we always want to make the best appliances we can. Your knowledge really helps in that regard. Thank you again. We hope you have a great week. - Jonathon@Hotpoint
                    by
                    • Verified Purchase
                    Great economical fridge for tight spaces. Looks fantastic....
                    Great economical fridge for tight spaces. Looks fantastic.
                    by
                    Response from HaierTeamMay 5, 2023
                    Hello- We want to thank you for your purchase. We are so pleased to hear it is working well for you and doing so looking fantastic! It is a beautiful model and we are so happy to hear you are enjoying it. With the external capacitive touch temperature controls they provide quick and easy control on your fresh-food and freezer temperatures with an increase/decrease of 1 degree with each press of the control. It has a Full-Width Crisper drawer that preserves fresh fruits and vegetables. Please let us know if you have any questions in the future. We are happy to help! Joyce@Haier Haier
                    • Verified Purchase
                    Not the quietest apples appliance. I can hear it even...
                    Not the quietest apples appliance. I can hear it even when Im not in the kitchen. Still, it fits perfectly in my space.
                    by
                    Response from HaierTeamMar 30, 2023
                    Hi, we appreciate you taking the time to reach out to us with your feedback. We are happy that you are enjoying your new refrigerator and all the features! We take feedback from our customers seriously and use this information to send to our engineers and design teams to help them improve on future builds. So thank you for bringing the icemaker noise to our attention. If there is anything else we can help with please let us know. Take care! -Mel@Haier Haier
                    • Verified Purchase
                    1 found this review helpful
                    by
                    • Verified Purchase
                    Nice unit
                    6 months in good so far. Like the internal layout. Fit available space perfectly. Only issue is a small unique noise when compressor prepares to kick in, hope it does not get any worse.
                    by
                      • Recommended
                      Love this refrigerator!
                      We went from an 18 cubic ft top freezer refrigerator to this and can’t believe how much space we have. It’s so easy to organize and see everything. Just love it. Only negative is the small freezer but we’d prefer having larger refrigerator space.
                      by
                      Response from HaierTeamMar 13, 2023
                      Hi there! Thank you so much for sharing this honest feedback with us! We’re so glad to hear that you are enjoying your new refrigerator; congratulations on your purchase! At Haier, we strive to deliver the highest quality products and services that meet every need of our consumers, and we’re confident that this unit will provide with powerful cooling and storage for years to come! Please know that we’ll be happy to share this feedback with the appropriate teams. If you ever have any questions or concerns in the future, please feel free to connect with us on social media. Wishing you well – Matthew@Haier Haier
                        • Recommended
                        Love It!
                        We love it and it fits perfectly in our small space. We only wish the freezer was bigger, but not at the expense of losing fridge space. Also. very expensive for such a small thing.
                        by
                          • Recommended
                          Great size, clean lines
                          Exactly what we were looking for in a refrigerator
                          by
                            Decent, but nothing special
                            - Home depot will *not* reverse the doors for you, even if they say they will, so you have to do it yourself (like 1.5 hours of work). - Temperature never reaches the setting -- fridge and freezer are always about 5-10 degrees higher than the setting, so you'll need to set it 5-10 degrees lower to reach your intended temperature. I checked the temperature with multiple thermometers, so it's not a user error. - Freezer is pretty small with the compartments
                            by
                            Response from HaierTeamMar 6, 2023
                            Hi there, thanks for taking the time to leave a review. Sorry to hear that you're not totally pleased with your fridge. If you're finding that it's not cooling well, take a look at an article on our website titled Haier - Refrigerator Running But Not Cooling to see if it helps. Also, there's an article on our GEA website titled REFRIGERATOR - MEASURING INTERNAL TEMPERATURES that may be able to provide some assistance as well. If you continue to have cooling issues despite following these tips, then service may be needed. Our team can be contacted by calling: 1-800-432-2737 - Monday – Friday: 8 a.m. – 8 p.m. ET, Saturday – Sunday: Closed. Hope this is helpful. Know that we're here should you have any other questions or concerns. -Michael@Haier Haier
                              2 found this review helpful
                              Working well!
                              This fridge has been working out very well for my needs. It is reasonably sized, and uses the space well. The freezer drawers are very useful for keeping things organized, and having drawers in the refrigerator is also a benefit. I especially like that one of the refrigerator drawers is individually temperature controlled, so if you need things kept above, or below the temp of the rest of the refrigerator you can do that. The controls are easy to use, and having both a turbo refrigerator and turbo freezer mode is great when you’re loading a bunch of stuff in, or have occasion to open the fridge or freezer a lot in a short period of time. I feel as if the temperature takes a little bit longer to adjust than I’d like, but this hasn’t been a huge problem. Overall, I would definitely recommend this refrigerator.
                              by
                                • Recommended
                                An appliance shouldn't fail after 3 years.
                                Failed after 3 years. Just stopped. Incredibly inconvenient at best. Drop over a grand on the product and from the looks of things we've been swindled by a defective product. Other reviews have pointed out that service people say it's poorly designed and the circuit board and wiring fail.
                                by
                                Response from HaierFeb 23, 2023
                                Hello there. We truly appreciate your time taken to provide us with insight on your refrigerator. This is certainly not the quality we expect to see and truly apologize for the absolute disappointment you have encountered. Your concerns will be taken into deep consideration as we pass your experience along to ur teams for necessary improvements to be made. It is our pleasure to have you as part of our Haier family, please feel welcome to connect with us at any time. -Haley@Haier
                                  Love this!
                                  I bought this refrigerator because my boys would throw food at the bottom of the refrigerator and you couldn't find it but this one I have the freezer on the bottom so I can actually see my food at the top and be able to organize it and then take things out as I need to and add more food to it without keeping stuff I don't need or buying duplicates, so it's working out very nicely. I like this refrigerator and would recommend it to others.
                                  by
                                    • Recommended
                                    Perfect size, high quality
                                    The size was just right, it feels lux for this price point - the glass shelves and details. Overall very very pleased. Extremely quiet. I had read reviews about the smaller size of the freezer - I found that the pull drawers made up for the size by having a MUCH more organized freezer.
                                    by
                                      • Recommended
                                      by
                                      • Verified Purchase
                                      by
                                      • Verified Purchase
                                      Good fridge so far, had no issues at all. Looks...
                                      Good fridge so far, had no issues at all. Looks nice and keeps stuff cold.
                                      by
                                      Response from HaierTeamJan 30, 2023
                                      Hey there,

                                      Thanks so much for taking the time to share your review with us. We're so happy to hear that you love the design of your fridge and that it has had no issues. This model will definitely last you for a long time. Thanks for choosing Haier! Mike@Haier. Haier
                                      • Verified Purchase
                                      Perfect size!
                                      This unit is the perfect size for my space! I did not need a full-size unit but needed something larger than a compact unit and this is perfect!
                                      by
                                        • Recommended
                                        Showing 1-30 of 501 reviews