We appreciate your fairness, but we sincerely apologize for the frustration. While it sounds like you may have already returned this cabinet, if you still have it, please contact our Customer Care Team. We want to discuss what you are further, and then review any replacement options you may have. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We again are sorry for this, and we want to help in any way that we can.