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Customer Reviews for Hampton Bay Hampton 18 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Satin White with Drawer Glides

Internet #100570279

Model #KDB18-SW

Store SKU #601295

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers to suit all your storage needs
  • Hampton White kitchen cabinets can brighten any kitchen design

Customer Reviews

  • 3.7
    out of 730 reviews
  • 59% recommend this product
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Showing 1-30 of 730 reviews
Very disappointed in my cabinets
Living in Florida, we hired our contractor to install who lives in Indiana. He flew down upon the arrival of our entire order of kitchen cabinets. The quality of these cabinets is very disappointing. This is only a review of the drawer cabinet, but they were all bad. When standing, you can see into the crack above all 4 drawers, they won’t stay closed completely even though install is perfectly level, and top drawer is crooked. I will be replacing the drawer slides on all three drawers CORRECTLY
by
Response from Hampton Bay Customer CareApr 16, 2024
We are sincerely sorry for the issues you've seen with your recent order. To discuss this further, please connect with our Customer Care Team. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. Thank you for choosing Hampton Bay, and we hope to hear from you soon. HamptonBayRSI
    Mislabeled
    This product is not 18 in it is 12 and a lot smaller than labeled.
    by
    Response from Hampton Bay Customer CareJun 8, 2023
    We are sorry to hear you did not receive what you were expecting, and we want to see how we can assist. Please connect with our Customer Care Team at (888) 589-4009 to discuss your options. We are eager to hear from you, and we hope you have a good day. HamptonBayRSI
      • Recommended
      Fell apart
      Drawer an drawer front were pure trash lasted less then a year
      by
      Response from Hampton Bay Customer CareMay 12, 2023
      We are incredibly sorry for the issue you have encountered with your cabinet. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com to discuss your options. We appreciate you making Hampton Bay your cabinetry choice, and we hope to hear from you soon. HamptonBayRSI
        I’m actually pretty impressed with this. Very nice. No issues....
        I’m actually pretty impressed with this. Very nice. No issues. Decent quality. Looks more expensive than it was.
        by
        Response from Hampton Bay Customer CareMay 25, 2022
        We can certainly see why you are pleased and impressed with your upgrade cabinet space! Thank you for sharing your feedback and photo, and we hope you admire this beautifully enhanced area for a long time. HamptonBayRSI
        • Verified Purchase
        HIGH QUALITY STOCK CABINET
        These cabinets have solid wood doors and faceframes and are very beautiful. We chose solid butcherblock countertops for complete harmony.
        by
        Response from Hampton Bay Customer CareMay 9, 2022
        You truly have created a very beautiful kitchen space! Thank you so much for sharing your feedback and photo. It is clear to see that this will be an area you enjoy stepping foot in for a long time! HamptonBayRSI
          • Recommended
          looked better then I thought
          They installed pretty easily and I'm happy with the purchase. Even though they are constructed of partical board with a wood face and doors they are decently sturdy.
          by
          Response from Hampton Bay Customer CareApr 19, 2022
          We can certainly see why you enjoy the look of your newly updated kitchen! Thank you for making Hampton Bay a part of it, and we wish you all the best. HamptonBayRSI
            1 found this review helpful
            Beautiful cabinets
            I wanted more drawer space so bought the Hampton cognac kitchen cabinets for my bathroom. They are perfect. Such roomy drawers.
            by
            Response from Hampton Bay Customer CareApr 5, 2022
            WOW! You are 100% correct. The vanity you created in your bathroom looks beautiful! Thank you for turning to Hampton Bay for your cabinetry needs, and we hope you cherish your updated space for a very long time. HamptonBayRSI
              • Recommended
              Drawers are meant to open and close!
              I LOVE the look of these cabinets! They are sturdy and absolutely beautiful! However, the functionality of the drawers is simply unacceptable! Many of them do not open or close easily. Some are basically unusable because they are so difficult to open. The showroom sample opens and closes easily, but mine do not. I feel absolutely sick that my dream kitchen is so inadequate that I may have to tear them out and start over.
              by
              Response from Hampton Bay Customer CareMar 1, 2022
              Having dreams become a nightmare is certainly very disheartening, and we are sincerely sorry for the disappointment you have felt. Please contact your Hampton Bay Customer Care Team before starting over. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to help you with warranty replacement needs, and we hope to hear from you soon. HamptonBayRSI
                4 found this review helpful
                I bought this cabinet in Albuquerque first when someone must...
                I bought this cabinet in Albuquerque first when someone must have exchanged it and I returned it as it was not the cabinet as stated on the box. I don’t think that this is the manufacturer’s fault but I do love the colors within the cabinet. Looks sturdy. Love as it looks in general
                by
                Response from Hampton Bay Customer CareOct 26, 2021
                We are so happy to know that you love your new Medium Oak cabinet, Gina! Thank you so much for sharing your feedback, and we just know you will be cherishing that durability for a very long time. HamptonBayRSI
                  The cabinets were nice, except the glides are a little slow. I will replace the glides. And add ...
                  The cabinets were nice, except the glides are a little slow. I will replace the glides. And add my pulls.
                  by
                  Response from Hampton Bay Customer CareMay 5, 2021
                  We appreciate you sharing your feedback. It is our hope that, after adding those features, you now have a cabinetry space that makes you happy. We wish you all the best, and please have a great day. HamptonBayRSI
                  • Pro
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
                  by
                  Response from Hampton Bay Customer CareApr 7, 2021
                  We are sorry to learn that you were not satisfied with your Hampton Bay cabinetry. Feedback is important, and we always want to work toward improving our customer’s experiences. If you would like to give us any additional insight into yours, we would appreciate the opportunity to learn more. Your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com for your questions or concerns. We are, of course, also here to help with any warranty-related issues that may arise for as long as you own your cabinetry. We appreciate your insight and thank you for choosing Hampton Bay. HamptonBayRSI
                  • Verified Purchase
                  1 found this review helpful
                  I would give it a 3.5 stars but does not give that option. For an already assembled cabinet it is...
                  I would give it a 3.5 stars but does not give that option. For an already assembled cabinet it is pretty good, I purchased 5 and had to adjust some of the doors, a few had scuffs, 1 had pretty big chip. Some of them were not very level and took quite a bit of work to get them leveled. Overall they worked for the project. Customer is very happy with it.
                  by
                  Response from Hampton Bay Customer CareApr 7, 2021
                  We appreciate your feedback, and we apologize for the issues you had with your customer's new Hampton Bay cabinetry. Thank you for making those adjustments and leveling corrections to help complete the project. It is great to know your customer is pleased with your hard work, and we hope you keep us in mind for any future cabinetry needs you may have. HamptonBayRSI
                  • Verified Purchase
                  • Recommended
                  Pretty poorly made, Fit and finish are not good. Top drawer slide left side doesnt allow drawer ...
                  Pretty poorly made, Fit and finish are not good. Top drawer slide left side doesnt allow drawer to open all the way.
                  by
                  Response from Hampton Bay Customer CareApr 2, 2021
                  We appreciate you sharing this feedback with us, and please know that we want to help with your drawer issue. Our Customer Care Team is available at (888) 578-4009 or homeproducts_cc@woodmark.com. We apologize for this dissatisfaction felt, and we hope to hear from you soon. HamptonBayRSI
                    2 found this review helpful
                    Had a piece of granite left over from a kitchen update and created a coffee bar with storage for ...
                    Had a piece of granite left over from a kitchen update and created a coffee bar with storage for coffee and tea. Uses the lower drawer to store plastic bags for recycling.
                    by
                    Response from Hampton Bay Customer CareMar 11, 2021
                    We are so happy to know that you were able to create a unique piece in your kitchen utilizing our Hampton Bay cabinet. Thank you for choosing us, and we hope you continue to adore your updated space for many years to come. HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    1 found this review helpful
                    I used 5 base drawer cabinets in my newest kitchen remodeling project. I used a 12" base for tr...
                    I used 5 base drawer cabinets in my newest kitchen remodeling project. I used a 12" base for trays and platters. We used 9 wall units stacked in 3 layers for a pantry wall. Then we used 3 wall units up and 3 wall units down sitting on a 2x4, with a 16" top for a butler's pantry. It looks good and it holds everything. I have wire grids for pots and pans.
                    by
                    Response from Hampton Bay Customer CareMar 9, 2021
                    We are so happy you shared the story of your project with us! Thank you for taking the time to do so and for making Hampton Bay a part of your cabinetry journey. We hope you enjoy your newly updated space for a very long time, and please have a great day! HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    Picked up this Hampton Cabinet for my mini bar. I love it, great addition to my kitchen.
                    Picked up this Hampton Cabinet for my mini bar. I love it, great addition to my kitchen.
                    by
                    Response from Hampton Bay Customer CareJan 21, 2021
                    Thank you so much for choosing us to be a part of your mini bar project! We hope you continue to enjoy that great addition. We appreciate you sharing your feedback with us here at Hampton Bay, and please have a wonderful rest of your day! HamptonBayRSI
                    • Verified Purchase
                    • Recommended
                    Happy wife!
                    I truly love how my cabinets came out. My kitchen looks great. The only down fall is the top cabinets are slightly darker than the bottom ones but it works.
                    by
                    Response from Hampton Bay Customer CareJan 5, 2021
                    We love that you chose our Hampton Bay cabinetry to be a part of your kitchen! Thank you so much for your review, and please continue to adore your newly updated area! HamptonBayRSI
                      • Recommended
                      These cabinets were perfect for my new sewing room. ...
                      These cabinets were perfect for my new sewing room. They were easy to install and look amazing. We even bought a second set to put in our Landry room. Definitely recommend.
                      by
                      Response from Hampton Bay Customer CareDec 1, 2020
                      Thank you so much for turning to Hampton Bay for your cabinetry needs, Kim! We are so grateful that you took the time to share your feedback, and your recommendations are appreciated. Please have a wonderful rest of your day and continue to enjoy your newly updated space. HamptonBayRSI
                      • Verified Purchase
                      The quality is poor. There are multiple area of imperfections on the drawer faces.
                      The quality is poor. There are multiple area of imperfections on the drawer faces.
                      by
                      Response from Hampton Bay Customer CareSep 7, 2020
                      Thank you for sharing your feedback and we apologize for those imperfections on the drawer fronts for your new Drawer Base cabinet, Al. Our Hampton Bay Customer Care Team is here and we want to learn more about what you are seeing. The team is here for you at homeproducts_cc@woodmark.com so that you can share photos of those areas. When you reach out, please reference both your review and, if possible, your model number to be certain our team can quickly determine the options available to help with any warranty needs. We look forward to working with you, Al, and hope to speak soon. HamptonBayRSI
                        1 found this review helpful
                        Sturdy base kitchen cabinet with exceptional storage space.
                        Sturdy base kitchen cabinet with exceptional storage space.
                        by
                        Response from Hampton Bay Customer CareAug 21, 2020
                        It is great to see that you are pleased with that extra storage this Cognac drawer base as given you! Thank you so much for your review, and please enjoy your new Hampton Bay cabinet. HamptonBayRSI
                        • Verified Purchase
                        • Recommended
                        SAD WIFE AND MONEY NOT WELL SPENT
                        These will not last forever so know that when purchasing. I'm reviewing the white Hampton Bay Satin White but for some reason Home Depots site brings me to review the Hickory cabinets. These look beautiful and I love the look of my new kitchen... BUT...the drawer sliders fall off the sliders, grind, bind and scrape every time you open them and make terrible noise and we haven't even moved in yet to give these regular use. There is no way these will last. And this is the case for each of the three drawers. Again while this picture shows a beautiful almost complete kitchen this line is very low quality. Every cabinet in this kitchen that you see (and you aren't seeing the entire kitchen) had problems. This is the specific review for the drawer base which in my opinion is the worst of all cabinets we purchased. I will be adding this picture and a specific review to each cabinet we purchased as each cabinet had its own issues. Please spend a little more on better cabinets as this one will cause a lot of frustration and money wasted and a crying wife.
                        by
                        Response from Hampton Bay Customer CareSep 4, 2020
                        We are so very sorry for the frustrations and uncertainty you are both feeling for your new Hampton Bay cabinetry, Tammy. We support our products with a Limited Lifetime Warranty and the Hampton Bay Customer Care Team is here to help with any warranty needs today, and for as long as you own your cabinetry. From replacement components for those that you report are warped, to guidance on how to make any needed adjustments, we want to help. Please email our Hampton Bay Customer Care Team at homeproducts_cc@woodmark.com, and be sure to include those photos you mentioned. You and your wife’s happiness is very important to us, and we hope to help you achieve that. HamptonBayRSI
                          2 found this review helpful
                          These are very easy to install.
                          These are very easy to install.
                          by
                          Response from Hampton Bay Customer CareJul 21, 2020
                          That is exactly what we hope to hear, as an easy install makes a project that much more enjoyable. Thank you for sharing your feedback, and we here at Hampton Bay wish you nothing but the best. HamptonBayRSI
                          • Pro
                          • Verified Purchase
                          • Recommended
                          1 found this review helpful
                          Good Deal
                          Used it as part of an island. Easy to attached to the another cabinet. Simple and easy way to make an island. The back is unfinished so you need to but a panel to cover it.
                          by
                          Response from Hampton Bay Customer CareJun 16, 2020
                          Thank you for sharing this feedback with us, Steve. We are happy to hear drawer base cabinet was able to be used as part of your island project, and we hope that you are loving it. We appreciate you choosing Hampton Bay, and please have a wonderful day! HamptonBayRSI
                            • Recommended
                            The drawers work for our purpose, which is minimal usage....
                            The drawers work for our purpose, which is minimal usage. The drawers are definitely cheap construction, so I would not recommend them for heavy usage.
                            by
                            Response from Hampton Bay Customer CareJun 18, 2020
                            We appreciate your feedback and are sorry for any uncertainty with the durability of your new cabinet. It comes with a Limited Lifetime Warranty, and our Customer Care Team is available if you have any difficulties with the function of your drawers. The glides can be adjusted to a degree, and that may improve their operation. We would like to guide you on how to make those adjustments or, if needed, send you any replacement components to resolve this frustration for you. The team is available by phone at (888) 578-4009 or by email at homeproducts_cc@woodmark.com, and we hope to speak with you soon. HamptonBayRSI
                            • Verified Purchase
                            1 found this review helpful
                            Mediocre
                            Not assembled well. Low quality. Wish I had inspected each one thoroughly before taking possession.
                            by
                            Response from Hampton Bay Customer CareJan 29, 2020
                            We are very sorry for any dissatisfaction or uncertainty. The specifications for this cabinet are noted here on the product listing and if you received anything that does not correspond to those specifications, the Hampton Bay Customer Care Team would like to learn more. The team may be reached by phone at 888-578-4009 or by email at homeproducts_cc@woodmark.com should you wish to share any pictures. If you would like to explore your exchange, return or reorder options for the complete cabinet, though, please reach out to or visit your local Home Depot. We wish nothing but the best in completing your project as you envisioned and we hope that you are having a great day. HamptonBayRSI
                            • Pro
                            2 found this review helpful
                            Very poor quality. Nothing but particle board and stapled together. There was no damaged to the c...
                            Very poor quality. Nothing but particle board and stapled together. There was no damaged to the carton but the doors are held on with two small a screw. The drawer sliders are really cheaply made and the drawers a difficult to open and close. If you are looking to remodel your kitchen look for something with more quality. These will work for what we are doing but I definitely would not recommend these for a major remodel. More for a rental house.
                            by
                            Response from Hampton Bay Customer CareNov 19, 2019
                            We are sorry to hear the Hampton Bay cabinetry you purchased did not meet your expectations. The cabinet boxes are constructed of a strong, sturdy particleboard and they are held together with durable, long-lasting glue and added staples within captured sides. The drawer glides should also provide smooth operation. If you have any current issues with them, please give our Hampton Bay Customer Care Team a call at (888) 578-4009 to discuss what you are seeing. We hope to provide some assistance with that issue so that you may use your cabinetry with confidence for years to come. HamptonBayRSI
                              4 found this review helpful
                              Door and a drawer were installed wrong and front of drawer has to be removed and repaired. Poor c...
                              Door and a drawer were installed wrong and front of drawer has to be removed and repaired. Poor craftsmanship.
                              by
                              Response from Hampton Bay Customer CareNov 7, 2019
                              We are very sorry for these issues and the resulting frustration. What you encountered upon receiving your new Hampton Bay cabinet is not to be expected and we are hopeful those repairs you made allowed you to complete your project. If you need any further assistance with your cabinet, please be sure to reach out to your local Home Depot for options. Additionally, your cabinet does feature a limited lifetime warranty and our Hampton bay Customer Care Team is ready to assist you at (888) 578-4009 should you have any warranty needs. Thank you for sharing your experience with us and for choosing Hampton Bay. HamptonBayRSI
                              • Verified Purchase
                              Good Product for the budget I had. Actually bought two...
                              Good Product for the budget I had. Actually bought two with drawers and two of the companion standard base with a drawer and door. Considering all the panels except the front are of laminated chip-board, they are sturdy enough and the ball-bearing glides work fine. Very satisfied, and in stock
                              by
                              Response from Hampton Bay Customer CareAug 8, 2019
                              Hello - We strive to provide a superior customer experience with our products! We appreciate your review and are very happy that your encounter with our Hampton Bay cabinetry was satisfactory. Thank you for your feedback and your purchase! HamptonBayRSI
                              • Verified Purchase
                              It's good cabinet for my small kitchen I'm doing myself they didn't have the four drawer one so t...
                              It's good cabinet for my small kitchen I'm doing myself they didn't have the four drawer one so this will be good for me my cups fit good in the bottom drawer
                              by
                              Response from Hampton Bay Customer CareAug 5, 2019
                              We are so happy to hear you were happy with your recent Hampton Bay purchase! Thank you for choosing us to be a part of your home and for taking the time to submit your valuable feedback. Have a great day! HamptonBayRSI
                              • Verified Purchase
                              • Recommended
                              First time installing. Easier than expected
                              First time installing. Easier than expected
                              by
                              Response from Hampton Bay Customer CareAug 2, 2019
                              Hello - We love to hear when our customers have an easy and fun time installing our cabinetry! Thank you for your feedback and your purchase of our Hampton Bay products. HamptonBayRSI
                              • Verified Purchase
                              • Recommended
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