This review is for those of you who after seeing the glowing reviews for these chairs and the outstanding price, have decided to take the leap and make a purchase. I too, felt the same way until my chairs and matching loveseat arrived. Let me back up and say that due to having a very small car, delivery was my only option but the service was outstanding. They came very early on the day that I had scheduled for. It was easy for me to get the set into my garage. However, after looking down and seeing the legs of both chairs unraveling and one leg on the loveseat unraveling as well, my enthusiasm was very deflated! Yes, I know I could have called customer service and gone through the hassle of sending these back but I just didn't. From the pics, you'll see that I used a glue gun to secure the loose wicker back and glue into place. My set is inside an enclosed sunroom and hopefully the fix will hold up. If I were putting these outdoors, there is no way that hot glue will hold up to the elements over time, so that fix would not be possible in an outdoor setting. If HD is aware that some of these pieces are defective, they should discount them at an even lower price and make it known to the buyer that you are getting defective merchandise. As it stands now, when you place an order, it's the luck of the draw if you receive chairs or loveseat with everything in tact. I wasn't so lucky. I made it work though, and I do like how the set looks in my space. HD please fix this problem.
by
Response from Hampton BayJul 18, 2023
Thank you for your feedback. We are sorry you had to repair the wicker on the chairs. We would have been happy to replace or discount the damaged chairs. If we can still be of assistance, please contact our customer service department at info@grandbasketco.com. Thank you!
3 found this review helpful
Jun 28, 2023
Beautiful chairs. Very sturdy and comfortable.
Totally worth the price!
by
Response from Hampton BayJun 29, 2023
Thank you for your positive review!
Verified Purchase
Jun 1, 2022
Great addition to our patio
Good quality Heavy Chairs
by
Verified Purchase
Recommended
1 found this review helpful
May 5, 2022
Satisfied customer
stackable and weather resistance were my main reason for purchase, comfortable seating and zippered cushon covers make them washable. Fast Free delivery, & reasonable cost, made these a winner for me
by
Verified Purchase
Recommended
3 found this review helpful
May 29, 2021
best chairs ever
We love these and have two loveseats and 4 chairs. We want more and cannot find any!? Any idea when they will be back in stock? Can we order on line?
by
Recommended
2 found this review helpful
May 18, 2021
Very sturdy and well crafted !!! They are comfortable and economical too !!!! Would definitely ...
Very sturdy and well crafted !!!
They are comfortable and economical too !!!! Would definitely purchase again, if needed !!!!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 21, 2021
Great purchase! I now have the conversational sitting area I...
Great purchase! I now have the conversational sitting area I was wanting on my patio.
by
Verified Purchase
Feb 18, 2021
Comfy chair
I highly recommend this chair. Very comfortable and stylish. They helped Spruce up the look and feel of my patio.
by
Recommended
2 found this review helpful
Jun 23, 2020
We bought these for our small front porch that needed an update. They fit perfectly. They seem ...
We bought these for our small front porch that needed an update. They fit perfectly. They seem to be well made and we look forward to using them for years. The price was much less than some we looked at but the style was in line with much more expensive items.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 3, 2020
So happy with this set. Great price and quality...
So happy with this set. Great price and quality
by
Verified Purchase
2 found this review helpful
Jun 2, 2020
I love the chairs, they are comfortable and look very nice in the back patio.
I love the chairs, they are comfortable and look very nice in the back patio.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 2, 2020
Went great with the other mix and match set I purchased especially my fire pit
Went great with the other mix and match set I purchased especially my fire pit
by
Verified Purchase
Recommended
1 found this review helpful
Jun 2, 2020
Very nice chairs for the money. Received many compliments and inquiries as to where I purchased t...
Very nice chairs for the money. Received many compliments and inquiries as to where I purchased them.
by
Verified Purchase
Recommended
May 30, 2020
After looking around at many other options.. The chairs and matching table( made by Hampton Bay)...
After looking around at many other options.. The chairs and matching table( made by Hampton Bay) , Have exceeded my expectations for the price paid! .
We are Very happy with the over all look and
comfort.
by
Verified Purchase
Recommended
1 found this review helpful
May 29, 2020
Great Buy
after searching in many stores I came across these chairs and realized there was many pcs of this brand and love the fact they are not to big since I have a small patio. Glad I bough.
by
Recommended
1 found this review helpful
Apr 28, 2024
by
Verified Purchase
Apr 24, 2024
Nice chairs. On one leg the rattan is a bit loose but it is sturdy. Good chair for the price.
by
Verified Purchase
Apr 24, 2024
by
Verified Purchase
Apr 24, 2024
by
Verified Purchase
Apr 18, 2024
by
Verified Purchase
Apr 17, 2024
by
Verified Purchase
Apr 17, 2024
by
Verified Purchase
Apr 17, 2024
Great chair for the price.
by
Verified Purchase
Apr 10, 2024
by
Verified Purchase
Apr 10, 2024
Sturdy comfortable. Nice cushions.
by
Verified Purchase
Apr 10, 2024
Great quality, perfect for my patio! Delivered quickly.
by
Verified Purchase
Apr 3, 2024
by
Verified Purchase
Apr 3, 2024
I just bought two of these chairs at Home Depot. They are comfortable and very sturdy to sit in and I love that I can stack them.
by
Verified Purchase
Apr 3, 2024
by
Verified Purchase
Apr 3, 2024
Love the size of chairs. They stack too! Comes w cushions and are comfy to sit on. Bird poop didn’t cost extra.