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Customer Reviews for Hampton Bay North Pond 52 in. Matte White Wi-Fi Enabled Smart Ceiling Fan with Remote Control Works with Google Assistant and Alexa

Internet #311953107

Model #21030

  • Compatible with Google Assistant, SmartThings, and Alexa
  • Control fan with the remote control or remotely via Bond Home app
  • Ceiling fan and wi-fi remote ship separately

Customer Reviews

  • 4.7
    out of 659 reviews
  • 90% recommend this product
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Showing 1-30 of 659 reviews
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  • Verified Purchase
It worked out very well. Nice clean design because it...
It worked out very well. Nice clean design because it is designed for outdoor use.
by
  • Verified Purchase
The item hums when operating.
The instructions we're well laid out, and the fan was fairly easy to put together. The only downside is that the fan hums when you turn it on and while it's operating. From what I understand about motors is that this could be the capacitor. Does the manufacturer cut corners on the electronics of the device?
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Response from Hampton Bay TeamApr 10, 2023
We are sorry to hear that you are having this issue. The fan should operate quietly at all 3 speeds. Most noise issue can be attributed to loose parts. Please make sure that all parts are completely tightened. If that does not resolve the issue, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to get more information to help troubleshoot and resolve the issue. HamptonBay
    I put this fan up by myself using basic tools....
    I put this fan up by myself using basic tools. It was fairly easy using the directions that came with the fan. It is beautiful and super quiet. I plan on buying another for the master bedroom.
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    • Verified Purchase
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    • Verified Purchase
    Good fan
    Good fan easy install and good price works good
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    • Verified Purchase
    • Recommended
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    • Verified Purchase
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    • Verified Purchase
    Great lanai fan. Easy to install and looks nice....
    Great lanai fan. Easy to install and looks nice.
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    An electrician, how did assembled end up in no time...
    An electrician, how did assembled end up in no time
    by
    • Verified Purchase
    Yes it was easy to put together!!...
    Yes it was easy to put together!!
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    • Verified Purchase
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    • Verified Purchase
    This ceiling fan was easy to install, operates great and...
    This ceiling fan was easy to install, operates great and was a good value. Instructions were easy to follow and was installed in less than a hour.
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    • Verified Purchase
    It’s a good looking fan. It fits perfect in my...
    It’s a good looking fan. It fits perfect in my patio
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    East to assemble and install. Works great!...
    East to assemble and install. Works great!
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    • Verified Purchase
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    • Verified Purchase
    When the light globe did not screw in tight with...
    When the light globe did not screw in tight with the Finial, I called and they sent me a new light kit for the ceiling fan and it was exactly what I needed to make the fan configuration correct. All is good now! Very quick response.
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    • Verified Purchase
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    • Verified Purchase
    Ceiling fan.
    Sleek and powerful! Excellent buy.
    by
    • Verified Purchase
    Easily installed by electrician. Works perfectly....
    Easily installed by electrician. Works perfectly.
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    • Verified Purchase
    Worked for one year
    I bought two of these fans and they worked fine for about a year and then the lights started flickering and burning out. I used the bulbs that came with the fan and I've tried replacing the bulbs, checking the wiring, and the switches but appears to be a faulty product.
    by
    Response from Hampton Bay TeamJan 16, 2023
    We are sorry to hear that you had this issue. Please make sure that the bulbs being used do not exceed 60 actual watts. If that does not resolve the issue, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to get more information to help troubleshoot and resolve the issue. They will also be able to send any replacement parts if necessary. Depending on the age of the fan, the issue may still be covered under warranty. HamptonBay
      1 found this review helpful
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      • Verified Purchase
      Was easy to assemble and install. Works perfectly....
      Was easy to assemble and install. Works perfectly.
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      • Verified Purchase
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      • Verified Purchase
      Excellent product. Easy to install.
      Easy to install. Looks and works great
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      Showing 1-30 of 659 reviews

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      Recommended Room Size

      Large Room (400 sq. ft.)

      Great Room (600 sq. ft.)

      Large Room (400 sq. ft.)

      Large Room (400 sq. ft.)

      Mounting Type

      Angled Mount, Downrod Mount, Flush Mount

      Angled Mount, Downrod Mount

      Angled Mount, Downrod Mount, Flush Mount

      Angled Mount, Downrod Mount

      Blade Span (in.)

      52 in

      60 in

      52 in

      52 in

      Number of Blades

      5

      3

      5

      3

      Features

      Quick & Easy Install, Reversible Blades, Reversible Rotation

      Dimmable, Quick & Easy Install, Reversible Rotation

      Remote Control Compatible, Reversible Blades, Reversible Rotation

      Dual Motor, Light Kit Compatible, Quick & Easy Install, Reversible Rotation