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Customer Reviews for Hampton Bay Shaker 36 in. W x 24 in. D x 34.5 in. H Assembled Sink Base Kitchen Cabinet in Brindle without Shelf

Internet #309255585

Model #KSB36-BDL

Store SKU #1004329673

  • Get started sooner with online orders shipping in 1 day
  • Features 2 doors with open interior to accommodate sink plumbing
  • Shaker Brindle Kitchen Cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 573 reviews
  • 44% recommend this product
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Showing 1-30 of 573 reviews
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  • Verified Purchase
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  • Verified Purchase
We have ordered these cabinets several times for rental units. Each time the quality of the cabinets has gone down. Pieces of particle board have been torn off, we’ve had to turn cabinets upside down to hide defects. They’re too hard and take too long to return and replace so we’ve made do, but won’t be getting them again.
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Response from Hampton Bay Customer CareMar 14, 2024
We are sincerely sorry for the dissatisfaction you have felt with your new cabinetry, Nancy. Please reach out to your Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback and are eager to assist where we can. HamptonBayRSI
  • Verified Purchase
They are great cabinets. Just what we were looking for.
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Response from Hampton Bay Customer CareMar 14, 2024
And your feedback is what we like to hear! Thank you for sharing it with us here at Hampton Bay, and please take care. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
cabinet line is fairly on the cheap side....but we are putting it in our 2nd home and didnt want to spend alot of money. A few of the cabinets came in damaged but we repaired them ourselves since we had alot of problems with delivery. Not sure if happened in transport or the cabinet maker caused the damage. I did have 2 doors that had flaws in the surface of them and called and they sent new ones with no problems. I would not recommend these cabinets if you are looking for high quality or on time delivery from home depot.
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Response from Hampton Bay Customer CareMar 11, 2024
We apologize for the frustration your new Hampton Bay purchase has caused. Our Customer Care Team would like to learn more about your experience and review all your options. While you were able to make those repairs, we ask that you please connect with us at (888) 578-4009. Thank you for your feedback, and we hope to work with you soon. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
Had to replace over half the order
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Response from Hampton Bay Customer CareMar 1, 2024
Thank you for providing this feedback, Wade. We are so sorry you had to replace items on your order, and we want to do what we can to improve your Hampton Bay experience. Please reach out to our Customer Care Team at (888) 578-4009 as we are always eager to assist. Again, we are so sorry about this, and we hope to work with you soon. HamptonBayRSI
  • Verified Purchase
Home Depot's Generosity
I work for a non-profit organization. We needed a cabinet and countertop for a small workspace in our office kitchen, but did not have the funds for it. Home Depot went above and beyond, and kindly donated a cabinet and countertop to our organization. It is so wonderful to know that they are willing to help organizations in need. Thank you Home Depot for your generosity, and for providing us with such a high quality item that will be used for many years to come.
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Response from Hampton Bay Customer CareFeb 20, 2024
How inspiring! Thank you so much for sharing this wonderful experience with us. We are thrilled this beautiful cabinet will be utilized and provide great organization for a long time. We wish you and your organization nothing but the very best! HamptonBayRSI
    • Recommended
    Very cheap and it show in the build so no surprises there! The door were screwed to the body so that no up and down adjustment was possible (top hinge had screwed at the very top of the slot, and the bottom screw had the screw at the very bottom of the slot) That is just shoddy manufacturing :( Plus, some units came with small dings in the bodywork. I would hate to be installing these for a client because they would assume that I did it to them! Delivery was postponed by an extra week after ordering and initial scheduling, and then they did not appear on the day. Home Depot had no idea about it and the delivery company ‘Tracking' still showed delivery that day. They just turned up two days later. Very poor!
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    Response from Hampton Bay Customer CareFeb 14, 2024
    We apologize for the issues and difficulties you experienced with your order and delivery experience. Our Hampton Bay Customer Care Team is here if you have any further concerns or questions, and we can be contacted at (888) 578-4009. We appreciate you adding us to your project and hope you have a good day. HamptonBayRSI
    • Verified Purchase
    Items delivered damaged. Visible damage without unboxing cabinets as to why they would deliver them knowing there damaged is beyond me.
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    Response from Hampton Bay Customer CareJan 8, 2024
    We want to learn more about what you saw with your Hampton Bay order. We ask that you please reach out to our Customer Care Team to gather additional information and work on a resolution for you. We can be contacted at (888) 578-4009 and are always happy to help. HamptonBayRSI
    • Verified Purchase
    The cabinet door faces were mildly warped, the cabinet panel lines didn’t match when closed and required adjustments, the paint finish flaked and broke off in a few places. Acceptable entry level cabinetry, but certainly not a product I would put in my own home. Rentals and investment properties could use these cabinets satisfactorily.
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    Response from Hampton Bay Customer CareDec 28, 2023
    We want to assist with the issues you have with your Hampton Bay order, Aaron. Our Customer Care Team is here to review your options and can be reached at (888) 578-4009. We hope to help improve your experience and are eager to hear from you soon. HamptonBayRSI
    • Verified Purchase
    So soft to the touch! Can’t wait for new kitchen
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    Response from Hampton Bay Customer CareDec 19, 2023
    Happy to hear this cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project, and we hope you have a great rest of your day. HamptonBayRSI
    • Verified Purchase
    I waited for 6 weeks for this cabinet and it came in 7 days after they said it would be here and to top it off it came in broke. I am under the gun to get this project done so I repaired it as best I could and am praying the homeowner does not notice. I will not be buying these again.
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    Response from Hampton Bay Customer CareDec 7, 2023
    We are sincerely sorry you had to make those repairs. Our Customer Care Team is here for you, and your customer if you have any questions or concerns. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you leaving this review, and we are here to help if needed. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    I had 2 come in damaged and I had to go back in on 2 separate occasions to get them replaced. Both were badly damaged.
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    Response from Hampton Bay Customer CareDec 5, 2023
    Ned, thank you for sharing this with us. We are so sorry you received damaged cabinetry but are glad you could get it replaced. Please connect with our Customer Care Team at (888) 578-4009 to discuss any additional concerns. We hope to hear from you soon, and please take care. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
    All cabinets arrived damaged. Highly unsatisfied
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    Response from Hampton Bay Customer CareNov 16, 2023
    We are so sorry for the dissatisfaction. Please contact our Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com to review your options. We want to discuss your replacement options and additional concerns you may have. We hope to work with you soon, and we thank you for your feedback. HamptonBayRSI
    • Verified Purchase
    1 found this review helpful
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    • Verified Purchase
    For how much this cabinet is not to come with a back board is so cheap . I understand most sinks are against a wall but Mines not better off getting the base cabinet and removing the top drawer.
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    Response from Hampton Bay Customer CareNov 6, 2023
    Thank you for sharing your feedback and making us a part of your project. Please know our Customer Care Team is here to discuss any additional concerns or questions. We are here for you when needed and can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com. HamptonBayRSI
    • Verified Purchase
    There were some cracks in the base, but otherwise in good shape.
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    Response from Hampton Bay Customer CareNov 6, 2023
    We appreciate you connecting with us about your recent Hampton Bay cabinetry order. We are so sorry you encountered this damage and would love to see how we can assist in correcting this for you. Please connect with our Customer Care Team at (888) 578-4009 to review your options. We thank you for your purchase, and we are eager to work with you soon. HamptonBayRSI
    • Verified Purchase
    Arrived damaged, the delivery crew is completely careless and make no attempt to contact the customer. Getting it replaced has been a nightmare, nobody returns calls.
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    Response from Hampton Bay Customer CareNov 3, 2023
    We sincerely apologize for the damages you have encountered, Justin. Please know our Customer Care Team is here to assist and can be reached by calling (888) 578-4009. You can also send an email to homeproducts_cc@woodmark.com. We appreciate you making Hampton Bay a part of your project, and we wish you all the best. HamptonBayRSI
    • Verified Purchase
    Cheaply made cabinets. Way over priced for poorly assembled units. save your money and buy quality cabinets. We will be lucky if we get two years out of this junk.
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    Response from Hampton Bay Customer CareNov 1, 2023
    We are so sorry about the issues you saw. We want to learn more about this and assist in discussing your project further. Please connect with our Customer Care Team at (888) 578-4009. We appreciate you choosing Hampton Bay to be a part of your space, and please take care. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    This sink cabinet is just what I needed. Great price .
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    Response from Hampton Bay Customer CareOct 12, 2023
    Thank you so much for sharing this with us! We hope you continue to enjoy that added value this lovely Hampton Bay cabinet has to offer your new space. We wish you nothing but the best, and please take care! HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Showing 1-30 of 573 reviews

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