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Customer Reviews for Hampton Bay Shaker 30 in. W x 12 in. D x 12 in. H Assembled Wall Bridge Kitchen Cabinet in Satin White

Internet #204640266

Model #KW3012-SSW

Store SKU #1000024393

  • Get started sooner with online orders shipping in 1 day
  • Designed to fit above microwaves, refrigerators, and range hoods
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.6
    out of 719 reviews
  • 60% recommend this product
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Showing 1-30 of 719 reviews
Two of these were damaged, they were also dropped in my driveway before a major snow storm with exposure to the elements. Thankfully I was able to get home and get them put away before the snow started.
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Response from Hampton Bay Customer CareJan 30, 2024
We are sincerely sorry for the issues you experienced with your new Hampton Bay cabinetry order, Jennifer. We hope to review your replacement options and ask that you please reach out to our Customer Care Team at (888) 578-4009. We are eager to hear from you soon, and we thank you for sharing your experience with us. HamptonBayRSI
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Love it for storing Pyrex
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Response from Hampton Bay Customer CareJan 11, 2024
It's nice to know you could use our Hampton Bay cabinetry on your project. Thank you for sharing your review, and please continue to enjoy your beautiful new space. HamptonBayRSI
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Not worth the price
Like most things nowadays, the price is far higher than the actual worth of the product. I bought these when they were a bit cheaper and the quality was mediocre at best. Nothing about it was perfect. Everything was slightly off and the finish was just okay.
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Response from Hampton Bay Customer CareDec 27, 2023
We are sorry you are not completely satisfied with your new cabinetry order. If you have warranty concerns, please let our Customer Care Team know at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making your cabinetry choice, and we wish you success moving forward with your kitchen project. HamptonBayRSI
    Came scratched. Again, if you can afford better, then stay away from Hampton Bay. They come with the film blistered and puckering, in addition to being scratched up. The only good thing is when you call to complain, they will send you new doors.
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    Response from Hampton Bay Customer CareDec 21, 2023
    We are very sorry for the issues with your new Hampton Bay cabinetry. Please know your Customer Care Team is here for you if you have additional concerns. We ask that you reach out to us again at (888) 578-4009 to review any problems you are still experiencing. Thank you for sharing this information with us, and please take care. HamptonBayRSI
    • Verified Purchase
    Order got lost twice…. Took over a month to receive, then 4 of them came damaged and nothing could be done besides a $200 credit off a $1700 order.
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    Response from Hampton Bay Customer CareDec 15, 2023
    We apologize for the difficulties you have had, Nick. To better understand your experience, please contact our Customer Care Team. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We are eager to help where we can. HamptonBayRSI
    • Verified Purchase
    Poor quality, joints separated, paint not evenly sprayed on, too much to name. They were falling apart when received, my husband had to reinforce with wood glue and nails. Pretty much with damaged parts. If I wasn’t on a time crunch I would have returned all of them. I would not order these cabinets. I regret purchasing them.
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    Response from Hampton Bay Customer CareDec 5, 2023
    Your satisfaction is important to us, and we are so sorry you are unhappy with your Hampton Bay order. We ask that you please connect with our Customer Care Team to see how we can help. We can be reached at (888) 578-4009. Thank you for reaching out, and we wish you nothing but the best. HamptonBayRSI
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    Cabinet straight out of box was perfect for what was needed. Seemed pretty solid. Happy with purchase.
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    Response from Hampton Bay Customer CareNov 16, 2023
    It's wonderful to hear that the cabinet met your expectations! We appreciate you selecting Hampton Bay for your project and hope you have a fantastic day. HamptonBayRSI
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    Ordered two cabinets online since I needed it to be 15 inches deep instead of the standard 12. Picked up the cabinets and one of the doors was covered in glue. Not sure how that passed any sort of quality control. However, I called HD and they called the company, and within a week I had a new door. These cabinets are very poor quality, for 200.00 you think you could get some plywood shelves. I've already replaced some other cabinets shelves with plywood since they literally fall apart in 5 or 6 years.
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    Response from Hampton Bay Customer CareNov 3, 2023
    We are very sorry for any frustration you have experienced. To assist in resolving any Limited Lifetime Warranty issues, be sure to contact our Hampton Bay Customer Care Team. Please reach out to us at (888) 578-4009 or via email at homeproducts_cc@woodmark.com. We can't wait to hear from you and wish you all the best. HamptonBayRSI
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    Cheap junk. drawers are loose. units are not square. Made in China but assembled in USA. Save you money, buy quality cabinets.
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    Response from Hampton Bay Customer CareNov 1, 2023
    Thank you for making Hampton Bay cabinetry a part of your space. Our Customer Care Team hopes to discuss your project further and asks that you please connect with us at (888) 578-4009. We appreciate your candid feedback, and we wish you nothing but the best moving forward. HamptonBayRSI
    • Verified Purchase
    cheap junk. stay away.
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    Response from Hampton Bay Customer CareNov 1, 2023
    We are very sorry for the issues you are having. Please contact our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We are here to help you where we can, and we hope to hear from you soon. HamptonBayRSI
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    In a word: cheap. Positive: * I like the idea of the durability of the vinyl-clad covering. So far, its adherence to the substrate seems to be satisfactory Negative * The edges of the vinyl wrap are sharp and cut skin easily. * The assembly is substandard (staples exposed, out of square). * The base material (particleboard) is not very strong and chips/breaks easily. * The exposed particleboard edges are not moisture resistant and are prone to swelling and distortion. * Factory assembly left an exposed hole near on of the hinges. I bought over $3K of this brand for a couple rentals over the last 3 years. I'll likely not buy them again.
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    Response from Hampton Bay Customer CareOct 27, 2023
    Thank you for providing this helpful insight on your Hampton Bay order. Our Customer Care Team would like to discuss your Limited Lifetime Warranty options, and we ask that you please reach out to us at (888) 578-4009. We are so sorry you encountered this, and we hope to hear from you soon. HamptonBayRSI
    • Verified Purchase
    1 found this review helpful
    .......................good....!!
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    Response from Hampton Bay Customer CareOct 20, 2023
    Wonderful! Thank you so much for choosing Hampton Bay to be a part of your space. Please have a great day, and take care! HamptonBayRSI
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    Cabinet is installed. Looks great. Thanks for working with me.
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    Response from Hampton Bay Customer CareOct 12, 2023
    We love hearing that you are happy with your Hampton Bay cabinetry purchase. Thank you for making us a part of your home, and please take care! HamptonBayRSI
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    They look OK, but I'm a little disappointed because one of the doors has a big dent in it. The handy man that installed them said it was there when they opened the package. He could not wait to install them because he could not get back in time to install. I guess I could go to the store, but thought I would send the review instead. What can I do about this?
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    Response from Hampton Bay Customer CareSep 21, 2023
    We are very sorry for the disappointment felt with your new cabinet. We want to see how we can assist, and we ask that you please contact us at (888) 578-4009. We appreciate you sharing your feedback, and for choosing Hampton Bay to be a part of your space. HamptonBayRSI
      Showing 1-30 of 719 reviews

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