We apologize for the issues you have experienced with your vanity. As the manufacturer, we strive to provide high-quality products, and we understand your frustration with the unexpected wood expansion and cracked paint finish.
Regarding the wood expansion, it is possible that environmental factors, such as changes in temperature or humidity, could have contributed to this issue. Wood is a natural material that can react to its surroundings, and sometimes, despite our best efforts, these changes can cause cracking or warping. However, we acknowledge that this should not have occurred within such a short period of time.
Regarding the hinge falling off, we apologize for the inconvenience caused. Hinges are typically designed to withstand regular use, and it is unusual for them to detach so soon. We will investigate this matter further to determine if it is a manufacturing defect or a result of other factors.
We value your satisfaction and want to resolve these issues promptly. Please contact us at 1.866.839.2888 and provide us with the necessary details such as the model number, purchase date, and any supporting documentation. This information will help us better understand the problem and find the appropriate solution.