I think the carpet is great, and the price wasn't bad. but the install was not so great. not happy with the installers at all.
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Response from Engineered Floors LLCFeb 23, 2024
Please voice your concerns about the installation to the HD flooring associate so they can get your issue addressed.
Verified Purchase
Feb 22, 2024
Installer very good and knowledgeable,
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Verified Purchase
Feb 21, 2024
Very nice rug, and the installation was great!!
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Response from Engineered Floors LLCFeb 22, 2024
Thanks Carlos. We appreciate the review and five stars.
Verified Purchase
Feb 21, 2024
It OSS a good quality for a good price
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Verified Purchase
Feb 21, 2024
We had this special ordered. When our licensed installer did the seams, he stated there was a defect in this carpet and we had to send it back to the vendor, who stated there was no defect and it was fine.
We are now stuck with carpet that has visible seams and Home Depot who refuses to do anything because we did not use their installers who tried to charge us additional fees after we paid for installation services because our home was built prior to 1978, so for lead based paint.
We have been extremely frustrated by this whole situation. The carpet is soft, definitely shows every footprint, but this manufacturer does not stand by their warranty on faulty carpet.
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Response from Engineered Floors LLCMar 8, 2024
You can talk with your flooring manager to see if there is any recourse? Depot does require use of their certified installers for their warranty. The carpet is made from soft fibers so yes, footprints will show but are removed with vacuuming.
Verified Purchase
Feb 15, 2024
It’s still early. Carpet seems to be good
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Response from Engineered Floors LLCFeb 16, 2024
Thank you for your review of the Trendy Threads carpet and for choosing our product for your home.
Verified Purchase
Feb 14, 2024
Love the color. Went with the lower grade carpet and a better pad. Happy with that choice. Install crew was great!
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Response from Engineered Floors LLCFeb 15, 2024
Thank you Lynn. We are happy that you are pleased with your recent purchase and installation of the Trendy Threads carpet.
Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 14, 2024
Looks great and feels good too. Very good value. Installer was great too! Very satisfied.
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Response from Engineered Floors LLCFeb 14, 2024
Wonderful to hear. Thank you for sharing your experience with your purchase and installation of the Trendy Threads carpet. Enjoy the softness!
Verified Purchase
Feb 14, 2024
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Verified Purchase
Feb 7, 2024
Thick, lush carpet. Very pleased.
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Response from Engineered Floors LLCFeb 7, 2024
Good to hear Karen thank you for the 5 stars
Verified Purchase
Feb 7, 2024
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Verified Purchase
Feb 7, 2024
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Verified Purchase
Feb 2, 2024
I was told they moved the furniture and put it back. No true. I moved them myself. I had to ask for leftover carpet. And when I asked about the extra padding they said they barley had enough to do the job. I paid for it it's mine.
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Response from Engineered Floors LLCFeb 3, 2024
Barbara, Please make sure that you let the HD flooring associate know about the issues you have had or either the store manager so this can get addressed.
Verified Purchase
Feb 1, 2024
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 31, 2024
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Verified Purchase
Jan 29, 2024
The carpet feels really nice on the bare feet when you walk into the room. It also seems to warm the room up and matches the paint color on the walls.
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Response from Engineered Floors LLCJan 29, 2024
David, we are happy that you are please with your Trendy Threads carpet and that the color works well in your home. Enjoy the softness!
Verified Purchase
Jan 25, 2024
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Verified Purchase
Jan 24, 2024
Great product at a good price point. Installation was flawless and quick.
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Response from Engineered Floors LLCJan 25, 2024
Thanks Robert, we are happy that you are pleased with your new Trendy Threads carpet.
Verified Purchase
Jan 24, 2024
Love the carpet. So soft and the color is perfect!
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Response from Engineered Floors LLCJan 24, 2024
Emma, we are glad that the color worked well in your home. Thank you for sharing your review.
Verified Purchase
Jan 24, 2024
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Verified Purchase
Jan 24, 2024
It looks and feels great. It can be used with gray or beige.
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Response from Engineered Floors LLCJan 24, 2024
We are happy that the colors of the Trendy Thread carpet work well in your home. Enjoy the softness!
Verified Purchase
Jan 18, 2024
The color is nice and soft on bare feet.
Biggest complaint is the delay for installation. I had everything ready and moved for installation. Then the installers called the day before and postponed until December 22. Yep 3 days before Christmas. My house was very sad for the holidays.
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Response from Engineered Floors LLCJan 19, 2024
We are sorry to hear you had any delay in your scheduled install but are glad you are happy with our product.
Verified Purchase
Jan 17, 2024
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Verified Purchase
Jan 17, 2024
The carpet matches my decor, it looks beautiful and im glad i chose this carpet!
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Response from Engineered Floors LLCJan 17, 2024
Awesome news! We are so happy this product suits your home and decor and appreciate your business.
Verified Purchase
Jan 17, 2024
Great no-level product. Looks good installed, in fact better than expected.
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Response from Engineered Floors LLCJan 17, 2024
We are glad to hear your carpet purchase and install was a good experience for you. So glad this product exceeded your expectations.
Verified Purchase
Jan 17, 2024
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Verified Purchase
Jan 13, 2024
Overall it was a good experience. The installers were courteous and professional. They answered all my questions and were knowledgeable about the product.
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Response from Engineered Floors LLCJan 15, 2024
Thanks for sharing your experience with your recent carpet purchase. We are glad the installers were able to assist and hope you enjoy your new carpet.
Verified Purchase
Jan 13, 2024
Eduardo the installer was excellent.
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Response from Engineered Floors LLCJan 15, 2024
We are glad Eduardo was able to provide a great customer experience and hope you enjoy your new carpet.