Customer Reviews for Home Decorators Collection Westcourt 25 in. W x 22 in. D x 37 in. H Single Sink Bath Vanity in Sterling Gray with White Cultured Marble Top

Hello Shon, Thank you for your review. We are so sorry to read that you were not pleased with the quality of the Westcourt 49 in . W Bath Vanity in Sterling Gray with Solid Surface Vanity Top in Silver Ash. Although we understand your decision to return the unit, and if you took pictures of the item prior to your return, and are able to do so, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Cham, Thank you for your review. We are so sorry to read about your unfavorable experience, and we would still like to learn more about your situation. If you are able to do so, and you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation with our Quality team. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, we truly appreciate your feedback and we look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards

Hello JOHN, Thank you for your review. We are very sorry to learn that you received a cabinet with alignment, and construction concerns. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello lori, Thank you for your review. We are very sorry to read that you had a negative experience with the overall quality of the unit. If you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and pass along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Valued HomeDepotCustomer, Thank you for your review. We are so very sorry to learn that you were not satisfied with the quality of the unit. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello sullivap, Thank you for your review. We extend our sincerely apology for your experience with the chipping finish and we understand your dissatisfaction. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@masterbrand.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello, BarbaraStevens, Thank you for your review. We are genuinely sorry to learn you are experiencing concerns with your hardware. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@masterbrand.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards

Hello Brittany, Thank you so kindly for your review for the Westcourt vanity. We are so sorry to read about your unfavorable experience with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty for manufacturer defects. If you are willing, we would like to ask that you reach out to our Customer Care team so that they may review your situation and explore your Limited Lifetime Warranty options. You may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Valued HomeDepotCustomer, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.

Hello Valued HomeDepotCustomer, Thank you most kindly for your review for the Westcourt vanity. We are very sorry to learn that you received a vanity with drawer alignment concerns. Please note that if ever you were to experience manufacture defect concerns, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards.