Customer Reviews for Home Decorators Collection Westcourt 49 in. W x 22 in. D x 39 in. H Single Sink Bath Vanity in Sterling Gray with Winter Mist Stone Composite Top
- Fully assembled bathroom vanity with top, ready to install
- 8 full-extension drawers provide ample storage space
- Predrilled sink top with undermount sink
Customer Reviews
Apr 17, 2020
Good quality for the cost only complaint is the bottom of the cupboard got while installing plu...
Good quality for the cost only complaint is the bottom of the cupboard got while installing plumbing and was swollen up where water sat for a little while
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Mar 31, 2020
Nice product
Nice product
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Mar 11, 2020
The paint on the door started to peel and flake shortly after a year. See the attached image. Poo...
The paint on the door started to peel and flake shortly after a year. See the attached image. Poor quality.
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Response from Woodcrafters Home Products TeamMar 16, 2020
Hello Joez,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the finish of your Westcourt vanity. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the finish of your Westcourt vanity. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Jan 30, 2020
Looks nice and arrived in good shape. The simple lines anchors the bath that has a busy tile floo...
Looks nice and arrived in good shape. The simple lines anchors the bath that has a busy tile floor and patterns in the shower walls. Stands out with simple class.
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Dec 26, 2019
The sales picture shows an evenly aligned door, but no matter what I do, I can not align evenly.
The sales picture shows an evenly aligned door, but no matter what I do, I can not align evenly.
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Response from Woodcrafters Home Products TeamDec 30, 2019
Hello RAM444,
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 37 in. Westcourt vanity in Cream. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review. We apologize for the inconvenience you are experiencing with the 37 in. Westcourt vanity in Cream. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Dec 21, 2019
Decent product soft close door, drawers and a good finish. Seemed sturdy enough but I added in tw...
Decent product soft close door, drawers and a good finish. Seemed sturdy enough but I added in two supports in the middle of the cabinet to help hold the weight of the sink. (Would probably be fine without them) Only draw backs are , it's all press board and Gaps on the sides and tops around the drawers on the left side dont line up. The Right side drawers are perfect not sure why one side is off. I have triple checked that its mounted square and level. Havent looked to see if they can be adjusted yet. Fair deal for the combination of cabinet and sink.
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Dec 11, 2019
Beautiful and fast to assemble ...
Beautiful and fast to assemble
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Dec 3, 2019
good but not great
Well the vanity took a while to be delivered. The vanity overall is nice, i have no problem with drawers not aligning like some people and i knew it wasn’t wood so that desnt bother me. I mainly purchased for the drawers, I liked a lot. Yes, we had to move plumbing but that’s because we had completly different vanity there before, that was not a problem for me. I have a problem with the vanity top, as I got the white one. First of, the white top does not come with backsplash, they don’t specify that. Other colors shown with it. Second, the quality of the white top is poor, feels like cheap plastic. I have a different vanity with white top thats much nicer. So for me, i took a star away because of the vanity top
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Nov 19, 2019
The look is excellent and I really like the countertop/sink. Only issue is that the top drawer s...
The look is excellent and I really like the countertop/sink. Only issue is that the top drawer sticks a little bit. But it is a beautiful piece in our newly renovated bathroom!
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Response from Woodcrafters Home Products TeamNov 25, 2019
Hello newlyretired,
We are pleased to learn that you are satisfied with your purchase, however, we are sorry to learn that you are experiencing concerns with the drawer. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
We are pleased to learn that you are satisfied with your purchase, however, we are sorry to learn that you are experiencing concerns with the drawer. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. You may reach out to our Customer Care team by e-mailing CustomerCareWC@woodcrafters-tx.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your letter. Please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Nov 5, 2019
The sides and drawers are made of a very cheap cheap particle board. I'm afraid that the slightes...
The sides and drawers are made of a very cheap cheap particle board. I'm afraid that the slightest of moisture (eg. toilet overflow or run-over from the sink) will destroy the bottom sides as they are unprotected.I'm putting silicone at the bottom to hedge against that very possible risk. Overall for the price this is a cheaply made unit, though it looks great. Sides are held by staples and a plastic clip. NOT WORTH THE PRICE. Not sure how long it will hold up.
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Response from Woodcrafters Home Products TeamNov 12, 2019
Hello Jagga,
Thank you kindly for your review of the 31 in. Westcourt vanity in Sterling Gray with Stone Effects vanity top in Pulsar. We are so very sorry to learn that you have had an unfavorable experience with the construction and quality of the vanity cabinet. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you kindly for your review of the 31 in. Westcourt vanity in Sterling Gray with Stone Effects vanity top in Pulsar. We are so very sorry to learn that you have had an unfavorable experience with the construction and quality of the vanity cabinet. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please rest assured that we stand behind our products and our warranty. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Oct 8, 2019
The vanity and top are both beautiful and clean looking. We loved it so much we're going to buy t...
The vanity and top are both beautiful and clean looking. We loved it so much we're going to buy the same one for our other bathroom!
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Aug 19, 2019
small bathroom remodel.
I Recently purchased the Vanity set in white with the pulsar top. The set was shipped to the store which took 3 week :(. however it was all in one piece. For the price I would recommend this vanity set.
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Jul 13, 2019
After installing the plumbing for the vanity, I noticed two minute pits in the sink surface. Yes,...
After installing the plumbing for the vanity, I noticed two minute pits in the sink surface. Yes, they are very minor but now I am concerned that the vanity top may be very fragile and soon I will experience more imperfections from regular use. Not sure if the dings can be buffed out or filled, but right now I've decided to just live with the imperfections.
Also this free standing unit does not fill the 49" space fully. There is a gap on both sides of 2-3" and unfortunately some wall imperfections from the removed vanity now show and will need repair.
I do like the look of the cabinet and vanity top. The cabinet is solid construction and attractive. The one piece top has sleek lines. If not for the issues above I would have given it 5 stars.
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Response from Woodcrafters Home Products TeamJul 16, 2019
Hello Barbara,
Thank you for your review of the 49 in. Westcourt vanity in White with Cultured Marble Vanity Top in White. We are very sorry to learn about the pitting in your sink. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you for your review of the 49 in. Westcourt vanity in White with Cultured Marble Vanity Top in White. We are very sorry to learn about the pitting in your sink. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
May 15, 2019
Although the style, color and marble top are nice, the quality of the materials used is lacking f...
Although the style, color and marble top are nice, the quality of the materials used is lacking for the price paid. Particle board stapled together with plastic gussets and maybe one coat of paint on the vanity. As expected, lots of adjustments were needed. Once it's shimmed, leveled, anchored to the walk with the top installed, it's fairly solid but I'm sure the grey finish won't last. If you're an average DIYer, you should be able to get the drawers and doors straight with equal gaps with the decent amount of adjust-ability on the hardware. For my install I had to move the toe kick forward and cut a hole for a floor vent. Also had to drill holes for my water lines, all of which was expected prior to buying, so do your homework and you should be good.
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Response from Woodcrafters Home Products TeamMay 20, 2019
Hello Nick41,
Thank you for your review of the 49 in. Westcourt vanity in Sterling Gray with White vanity top. We are very sorry to learn that you are not completely satisfied with the construction and quality of your purchase. Please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Thank you for your review of the 49 in. Westcourt vanity in Sterling Gray with White vanity top. We are very sorry to learn that you are not completely satisfied with the construction and quality of your purchase. Please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards.
Mar 26, 2019
This is a beautiful vanity and countertop. So excited to have updated our bathroom with this.
This is a beautiful vanity and countertop. So excited to have updated our bathroom with this.
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Mar 19, 2019
The vanity is attractive and came complete with a nice top, sink, backsplash, and drawer/door han...
The vanity is attractive and came complete with a nice top, sink, backsplash, and drawer/door handles with pre-drilled holes. The drawers were a disappointment, however. All of the slides were lubed with a sticky, waxy substance that made drawer operation very poor. In addition, 2 of the drawers were binding on a nylon brace. These needed to be modified for clearance. One drawer's slides were defective and needed to be replaced. The manufacturer did supply them cheerfully and free of charge, but installing them wasn't so easy. All in all, much more work than there should be on a new vanity.
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Mar 17, 2019
This is a simple solution to the gray color scheme with soft closure drawers, refined and polishe...
This is a simple solution to the gray color scheme with soft closure drawers, refined and polished doors, and very gentle pink hue on the marble top. I loved it even more after installation. It was a beautiful fit for my guest bathroom, paired with a gray mosaic backsplash.
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Mar 10, 2019
Love this vanity and sink combo! Looks great, good quality for the price, minimal assembly requir...
Love this vanity and sink combo! Looks great, good quality for the price, minimal assembly required. My only complaint is that the drawers are hard to close. The cabinet door is a nice soft close, but the drawers are not. You have to really push them hard to get them to close all the way, otherwise they will remain stuck out just a bit.
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Feb 16, 2019
Vanity was originally set to be delivered on the 24th but was ultimately delivered on the 31st. O...
Vanity was originally set to be delivered on the 24th but was ultimately delivered on the 31st. Over all I am happy. A couple very small paint defects and the drawers seem to not want the close all the exact same. I will have to look and see if I can adjust.
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Apr 10, 2024
Cabinet was busted and top was in 4 pieces Shipped 4 days after ordered then it took 4 weeks for delivery.
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Response from Hampton Bay Products TeamApr 12, 2024
Thank you for taking the time to review your Home Decorators cabinets. We are sorry to hear about your disappointing experience. We take product quality very seriously and strive for continuous improvement. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to help prevent this from happening in the future. Thank you for your valuable feedback.
Feb 28, 2024
Love the look esp of marble look top but quality could stand to be better . Took having to have delivered twice to get one that didn’t have damage to the point of not keeping it . The second unit that came had a chunk out of back of cabinet that was against wall and wouldn’t be seen so opted to keep it .
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Feb 14, 2024
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Jan 18, 2024
I have not received the bathroom vanity yet
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Jan 3, 2024
Vanity was damaged. Ordered another. Still waiting.
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Response from Hampton Bay Products TeamJan 8, 2024
Hello JENNIFER, Thank you for taking the time to review the Westcourt 30 in. W x 22 in. D x 39 in. H Single Sink Bath Vanity in White with Silver Ash Engineered Solid Surface Top. We are sorry to hear about your disappointing experience. We take product quality very seriously and strive for continuous improvement. Your concerns have been forwarded to our Quality and Shipping Department so better improvements can be made to help prevent this from happening in the future. Thank you for your valuable feedback.
Dec 14, 2023
Not Worth The Money
Couldn't get the delivery date changed therefore the delivery was left in the open and not even on my porch while I was out of town. The door doesn't align, as other reviews have stated but I didn't listen. One of the drawer handle holes aren't level. I've spent the money on installation and I am truly dissappointed. This isn't the first time I've had issues wirh Home Depot and I won't order or shop here again.
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Response from Hampton Bay Products TeamDec 18, 2023
Hello TCWhitsett, Thank you for taking the time to review the Westcourt 30 in. vanity. We apologize for any inconvenience you experienced while working with the vanity. Please be assured that this information has been shared with our Product and Quality Departments so that we may improve upon our products. Thank you for your valuable feedback.
Dec 1, 2023
Large gaps between doors and drawers
I am so disappointed in this vanity. The countertop has a large chip in the front. The doors aren't hung correctly so there are large gaps in the doors and between the doors and drawers. Apparently there is no inspection before the product is shipped to the customer! This vanity will be returned.
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Response from Hampton Bay Products TeamDec 1, 2023
Hello LDDen. Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction and design of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards
Nov 15, 2023
Great color, easy to match. Perfect size.
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Nov 15, 2023
The top was damaged - chip. Not worth returning and it was installed before noticing. Love the color.
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Nov 15, 2023
Missing hardware for doors and drawers from the 48inch vanity.
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Response from Hampton Bay Products TeamNov 15, 2023
Hello Vanities, Thank you for your feedback. We are sorry to hear about the issue you are experiencing with the Westcourt vanity. We stand by the quality of our products and our lifetime limited warranty. Please reach out to our Customer Service team directly so that we may personally assist you. You may reach out to our Customer Service by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing them at customerservice@masterbrand.com.
Nov 2, 2023
No it came broken and is now taking a month for a new one
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Response from Hampton Bay Products TeamNov 3, 2023
Hello HomeDepotCustomer, Thank you for your feedback and review. We are very sorry to learn that you were not satisfied with the construction of the Westcourt vanity. We appreciate your feedback and will be sure to share the information with our quality leaders as we are actively working towards bettering our products and processes. Best Regards
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Price:
$1167.00
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Number of Sinks | |||
|---|---|---|---|
Single Sink | Single Sink | Single Sink | Double Sink |
Cabinet Material | |||
Particle Board | Particle Board | Plywood | Particle Board |
Sink Location | |||
Center | Center | Center | Center |
Vanity Features | |||
Adjustable Hinges, Fully Extendable Drawers, Soft Close Doors, Toe Kick | Adjustable Hinges, Fully Extendable Drawers, Soft Close Doors, Toe Kick | Adjustable Hinges, Fully Extendable Drawers | Adjustable Hinges, Fully Extendable Drawers, Soft Close Doors, Toe Kick |
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Modern | Transitional | Transitional | Modern |
