Customer Reviews for HOMELEGEND Onyx Acacia 3/8 in. T x 5 in. W Engineered Hardwood Flooring (26.3 sqft/each)

Installed 11 cases on slab smooth floor with FloorMuffler premium underlayment. Floor creaks. No movement of the boards. Tight fitting seams. I installed Pergo outlast + in 2 other rooms with no creaking. I called customer service like was indicated in my earlier post. CS agent said it should stop if not there is nothing they could do. CS said it’s a standard reply to a comment. Why have me call if you can’t do anything . Very poor and aggravating experience.

After investigating many flooring options we decided on this one. It was necessary to put down plywood subfloor to even out the elevation of the rest of the flooring in the house. I stapled it down after putting down underlayment. So far, no squeaks or crackles, it seems very solid. The interlocking fit is very tight so if a staple was not completely flush there is a little interference that makes it difficult to assemble the succeeding panel. In these cases it was necessary use a nail set to drive the staple deeper. It took about 5 days to remove carpeting, baseboards and install subfloor, underlayment and the flooring. Out of 12 boxes I only rejected 2 pieces due to poor color match. It is good advice to use pieces from several boxes to blend the color. After a fair amount of work we are very pleased with how it turned out.

Although the packaging claims how durable this engineered Acacia hardwood click flooring is, the instructions warn about all sorts of things you should not do like ever use a steam cleaner, rotary head vacuum, fail to use furniture protective pads and fail to clip your dogs' toenails. It appears the instructions are generic so I am hoping our flooring will last the "life-time" its warranty claims since Acacia wood is supposed to be harder than hickory and oak. We received from Home Legend THE warranty after we registered, and there are some areas of concern. We have this flooring at the top of a set of stairs and this small area will get a lot of foot traffic. Should this area suffer a "finish wear through", the warranty does not apply because 10 percent of the "total floor installation project" has to have that "wear through." It warrantys water damage as long as the water has been removed within 24 hours. (How does one prove that?) Lots of "loopholes" built into the warranty. That said, we are pleased with the ease of installation and the look of the product... .

Closely matches the look of the rest of the houses Brazilian cherry hardwood but with wider planks and more figure. Super easy to install and resistant to anything but the most aggressive scratching. Will be using to floor my next house from scratch build.

This flooring is stunning. The driftwood color was perfect for our home. We used it on main level as well as lower level. There is a slight “cracking” noise walking on the floating floor once newly installed which goes away after a little time. Excellent for installation over solid straight sub floor. If installing over concrete floor, make sure floor is level with no dips or low spots (maybe use floor leveler). Wood is only 3/8 thick, so it will bend down when walking on flooring over a low spot. Also may have issues when meeting thresholds with different (thicker) flooring. Overall, very good flooring for the price.

We bought this and installed it myself about a month ago. It was installed as a floating floor. I have some experience with remodeling homes and I have a degree in mechanical engineering. It looks great and installed very easily over the underlayment that was recommended by Home Depot. The prep on the concrete floor was thorough. It was flat as a pancake to 1/32" using my 6' flatness level and all holes filled and leveled. It was swept and vacuumed multiple times before and during the installation and all sawing was done outside. As far as we were concerned it was done meticulously. And as hard as it was to wait, the boxes were all opened, flooring stacked and we waited 3 days for it to "acclimate" to the house environment before installing. And there is also plenty of gap around the perimeter of the flooring to allow it to expand. When we were done, we were both very disappointed in how noisy the floor is. It is not creaking, popping, cracking nor does it sound hollow. It sounds crunchy like you are waking on a bunch of dried leaves. Not in one spot or here or there, it is everywhere. I have re-reviewed all the materials and can find no issue that I might have made. It seems to me that it is coming from the joints between the planks. Naturally there is some give to the under-layment, so it must be the crunching when the joints give slightly. So it seems to me to be a quality issue with the flooring. This was our first of several rooms to re-floor. I will think long and hard before using this again or possibly even using a floating floor. Also I bought the matching transitions. They look nice, but there is no kit with a screw down U channel to install as most transitions have. So all you can do is glue them down. I ran short by a few inches so I took one of the left over boards ripped and routed it into a transition T piece myself. I think it matches better than the factory piece. Next time I would do the same and build my own to save a bunch of money.

My first install of engineered hardwood, and it was so much easier than I thought! Absolutely stunning floor! The variation in grain is beautiful. I used an underlayment recommended for engineered hardwood and that worked out well. In all 7 boxes, there were only a few pieces that I didn't like. That's pretty amazing for 7 boxes!

Well made. Start out slowly, but once you get the hang of connecting the boards the installation is very smooth. Make sure you have the best blade on your saw to keep edges clean.

Installed really easy. We bought and installed 11 boxes. Boards clicked together very well and very fast. Verified latching of the boards together. We used Floor Muffler as an underlaminate. Verified slab floor had no variations and was smooth. When walking on the completed 450 Sq Ft floor it creaks like an older hardwood floor. I stalled 2 other rooms with Pergo Outlast + with no creaking. I am disappointed in this higher end product. Hopefully creaking will settle down

We bought other flooring from HD and it was amazing but they discontinued it before we could finish our last three bedrooms. So we bought this floor. Spent $2300 and we HATE it. Its WAY lighter in color than advertised and the boards do NOT click together like they should. And after one full room install we are wishing that the quality matched the price. Do NOT buy this floor! Buyers remorse for sure!

Butts don’t really snap together, so eventually they come apart

A very nice and presentable floor. The locking mechanism works well. I used Quiet Walk underlayment which also works well. Put down approx. 500 sq. feet in less than a day. I have had this brand before. This was a replacement for flood damage. The old floor(same brand) would still be fine after 5 years if it weren't for all that excess water.

The flooring looks nice, installs easy, but the flooring is all different sizes already and doesn’t look very good put together. Doesn’t flow. I wouldn’t buy it again

Poor quality . Every piece warped. Would not lay flat. Very rough surface. I returned it.

beautiful color, good quality ,pleased with the product.

not enough lighter color for dark/med/light color variations normal with Acacia wood. Too much overall brown tone.

The color in person is a bit warmer than pictured but it worked well for my purposes, the quality is good and easy to install for a complete beginner.

Looks good. Crackles when you walk on it.

Purchased this as a special buy along with three other options. I’m so happy I chose this one. Absolutely beautiful. Easy to install. Had very little waste and none damaged. I am very happy with my purchase!!

I am very satisfied. Love the color

This was my first experience with engineered flooring. Overall a great experience. Although, I feel there should have been some sort of warning like this: WARNING-If you are an out of shape 46 year old fat man, be ready to experience sore muscles on your sore muscles. Seriously, your butt is gonna be so sore from getting up and down you will regret ever agreeing to lay new flooring! Invest in good knee pads as well. They won't help, but at least you can say you tried! Something similar like that would be helpful.

Beautiful floor, easily installed on level surface. Installed only a few weeks ago so we don't know how it will wear.