Customer Reviews for KOHLER Caxton 20-1/2 in. Rectangle Undermount Bathroom Sink in White
- Made from chip-, scratch-, and fade-resistant Vitreous China
- Under Mounted Bathroom Sink Overflow Drain Hole
- 20.375" L x 15.75" W x 7.313" D
Customer Reviews
Apr 17, 2024
I had it delivered to my local Home Depot and picked it up there. Checked it and everything looked good. The sink, pull handles and knob are from HD.
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Mar 6, 2024
Arrived cracked
Unfortunately I already have a cracked sink, how ironc that I’m delivered a brand new cracked sink. Only sold online so the only choice I have is to return it and hope FedEx doesnt crack the next one
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Response from Kohler Product ExpertMar 7, 2024
Hello Kbrown, this is Sarah from Kohler Co. I apologize for the inconvenience caused by the damaged Caxton sink. We understand your frustration and want to guide you through the appropriate steps. Please reach out to your point of purchase to report the issue and arrange for an exchange. If you have any questions or need further assistance, please email our team at KohlerCustServ@kohler.com. Best regards, Sarah S., Kohler Customer Service.
Sep 10, 2023
Brand name is crooked
This Kohler sink would be totally fine, except the name “Kohler” is crooked right under the faucet. It’s already installed, so nothing I can do, but I look at it every day and it looks tacky.
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Response from Kohler Product ExpertOct 30, 2023
Hi Lamay55, this is Sarah with Kohler Co. I am very sorry to hear the Kohler logo was not straight and symmetrical on your Caxton bathroom sink. Please email our Customer Service team directly at KohlerCustServ@kohler.com for additional assistance. We are here and happy to help! Kindly, Sarah S. Kohler Customer Service
Sep 3, 2022
Nice and Stylish
Bought a pair of these a couple of months ago for the master bathroom remodeling. Had my contractor install it. Very good quality and stylish for the price. Easy install, very satisfied. Would recommend.
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Jun 8, 2022
I installed two sinks in newly constructed 7 ft bathroom...
I installed two sinks in newly constructed 7 ft bathroom vanity. I would have preferred larger sinks but had to go with this size to fit the space in the cabinet. The depth is perfect for washing small things. I need to use for awhile before commenting on durability although they seem well made.
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Sep 10, 2021
One good one bad
I ordered 2 sinks. One came with a manufacturing defect that caused leaks at the connecting point where the sink meets the pipe. There was a chip like indentation. We tried sealing it with plumber putty and tape at no avail. We ended up filling it with epoxy, which helped. If not for this defect on 1 of the sinks, I would rate them 5 stars.
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Customer review from kohler.comAug 27, 2021
Clean lines and Kohler quality
A simple yet elegant undermount bathroom sink.
Clean lines and classic Kohler quality.
I haven't installed it yet as I am still waiting on the new countertops to arrive.
I'll update this review when it is installed.
I don't anticipate any issues.
It was delivered to my home in one piece and was well packaged.
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Jun 1, 2021
Looks great - don’t believe I could have found a nicer sink at this price point. Very happy.
Looks great - don’t believe I could have found a nicer sink at this price point. Very happy.
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Apr 9, 2021
Beautiful sink, I installed 2 in a double undermount vanity.
Beautiful sink, I installed 2 in a double undermount vanity.
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Mar 6, 2021
It was the perfect fit for my countertop. I love...
It was the perfect fit for my countertop. I love it!! I ordered it on Thursday and it was delivered the next day.
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Jan 8, 2021
Great Modern Design
[This review was collected as part of a promotion.] We bought 2 Caxton sinks for our master bath remodel and really love the sleek modern design. Love that the drain hole is in the center. Cleans very easily and is the perfect size!
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Customer review from kohler.comNov 25, 2020
We upgraded the counter top with granite and the sink looks very nice in the guest bathroom.
We upgraded the counter top with granite and the sink looks very nice in the guest bathroom.
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Aug 25, 2020
The lip were you are going to install faucet is to close to the install holes
The lip were you are going to install faucet is to close to the install holes
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Jul 14, 2020
Zero quality control! Horrible quality! Defects in the glaze. Looks like a piece of sand got u...
Zero quality control! Horrible quality! Defects in the glaze. Looks like a piece of sand got under the glaze right next to the drain. Multiple defects in glaze and glaze doesn't go to the top of the bowl. Even the Kohler logo is crooked. Complete piece of crap and a huge waste of time.
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Response from Kohler Product ExpertJul 15, 2020
Hello, this is Sarah with Kohler Co. I'm very sorry to hear your Caxton sink has a multiple flaws in the finish. This is nothing you should expect when you select the quality of Kohler. Please inform your place of purchase and set up an exchange within their return guidelines. We apologize for any inconvenience this may cause. You can reach us by emailing KohlerCustServ@kohler.com for additional assistance. Sincerely, Sarah S. Kohler Customer Service
Jun 4, 2020
Great deal, good quality
We bought 2 for a double vanity. Our contractor installed them and they look great. I like that the sides are sloped (we also considered a more angular sink, but reviews indicated water pools in the corners). The one thing is the drain is centered and with the front-to-back width, the faucet doesn’t reach right over the drain, so toothpaste spit can sit on the drain if you don’t splash water on top of the drain. A better design might have been to place the drain closer to the back of the sink. The printed “Kohler” looks slightly crooked in both sinks, but it’s a light gray, so doesn’t bother me.
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Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Feb 12, 2020
This is a rectangular sink to match the rectangular tub. The sink is medium size with the drain i...
This is a rectangular sink to match the rectangular tub. The sink is medium size with the drain in the very center of the bottom. The sink is built well and is a very good value.
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Apr 23, 2019
Looks very good and installed easily. Nice finish and seams very sturdy. Drain hole nicely center...
Looks very good and installed easily. Nice finish and seams very sturdy. Drain hole nicely centered and recessed so the sink drains well. Also bought the Kohler drain assembly that has the overflow feature in at the correct height so it drains well related to the sink overflow and had a thick rubber gasket (not a flimsy silicone one that never seals properly) to connect to the bottom of the sink.
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Mar 21, 2019
Flat drain hole
Very disappointed! Water can not drain out of sink! Have to dry water out with a towel! Drain hole area is flat. You will not be able to tell until you fill sink with water. Impossible to fix unless I tear out al of my granite and new plumbing new fixtures! Do not recomend! Quality control problems with this company.
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Response from Kohler Product ExpertMar 25, 2019
Hello, my name is Sarah with Kohler Co. I'm sorry to hear the water will not drain out of your Caxton bathroom sink. We would suggest first checking to ensure your sink is installed level both front and back, side to side. This may also be caused by the drain and flange assembly. Please contact our Customer Service team by email at KohlerCustServ@kohler.com. We're glad to help! -Sarah B. KOHLER Customer Service
Feb 5, 2019
ordered 2 sinks to be install side by side. Look at the picture, almost identical but one has bee...
ordered 2 sinks to be install side by side. Look at the picture, almost identical but one has been in the baking oven too long. It is caving in. This is Kohler!!!! I can't believe this got away from quality control.
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Response from Kohler Product ExpertFeb 8, 2019
Hi PK, my name is Sarah with Kohler Co. I'm truly sorry to hear one of your Caxton sinks had flaws on the finish. As the manufacturer, we are very interested in supplying our customers with a quality product that delivers the expected performance. I am sorry this was not your encounter. We appreciate you taking the time to share your experience with us. We have shared it with the appropriate department for improvement. We recommend working with your place of purchase to set up an exchange. Please email our Customer Service team at KohlerCustServ@Kohler.com for additional assistance. We’re here to help! –Sarah B. KOHLER Customer Service
Jan 1, 2019
Love this sink. Its the size and shape we were looking for and it came at a great price. Heavy du...
Love this sink. Its the size and shape we were looking for and it came at a great price. Heavy duty and solid. A professional countertop installer did the installation and had no issues. I would recommend and will be buying them again for my second bathroom remodel.
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Dec 18, 2018
So far so good! Looks awesome with my new bathroom countertops!
So far so good! Looks awesome with my new bathroom countertops!
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Nov 1, 2018
We did a lot of looking around and decided on two of these. They are beautiful and at a great pri...
We did a lot of looking around and decided on two of these. They are beautiful and at a great price. They look and seem to be just as high quality as more expensive ones. The biscuit is a very pretty color (not beige, just off-white)
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Oct 16, 2018
Smaller but nice size for single or double sink application. Works perfectly for granite undermo...
Smaller but nice size for single or double sink application. Works perfectly for granite undermount installation. Recommend...
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Aug 21, 2018
Very happy with the look of this sink. The Kohler logo is fairly subtle. Like the rectangular sha...
Very happy with the look of this sink. The Kohler logo is fairly subtle. Like the rectangular shape. Allows for more countertop space.
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Jun 19, 2018
Great looking sink at a good on-line price!
Great looking sink at a good on-line price!
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Jun 12, 2018
A really classic look and the rectangle shape makes it a bit more unique. Kohler products are rea...
A really classic look and the rectangle shape makes it a bit more unique. Kohler products are really excellently made! We ordered 2 more for our master bath!
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Response from Kohler Product ExpertJun 14, 2018
Grandmarose, my name is Sarah with Kohler Co. We are thrilled to hear about your satisfaction with your Kohler Caxton rectangular sinks! Thank you for taking the time to review this product and for your positive feedback! -Sincerely, Sarah B. KOHLER Customer Service
May 22, 2018
Just had this sink installed and it looks great!
Just had this sink installed and it looks great!
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Response from Kohler Product ExpertAug 2, 2018
fjb7indy, my name is Sarah from Kohler Co. On behalf of Kohler, we would like to thank you for taking the time to review our product. We are thrilled to hear you are happy with your Caxton undermount bathroom sink! Thank you for choosing KOHLER!
Mar 6, 2018
Great price for an as usual quality product from Kohler! Looks great with our new quartz bathroom...
Great price for an as usual quality product from Kohler! Looks great with our new quartz bathroom countertop. Couldn't be happier with the purchase.
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Sep 26, 2017
Very nice sink, classic and modern, and looks great...
Very nice sink, classic and modern, and looks great with our new countertop
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Compare Similar Items
Shape | |||
|---|---|---|---|
Rectangular | Oval | Oval | Rectangular |
Material | |||
Vitreous China | Vitreous China | Vitreous China | Vitreous China |
Faucet Hole Spacing (in.) | |||
No Faucet Hole | No Faucet Hole | No Faucet Hole | No Faucet Hole |
Bathroom Sink Left to Right Length (In.) | |||
20.4 | 19.5 | 19.3 | 19.8 |
Bathroom Sink Front to Back Width (In.) | |||
15.75 | 15.3125 | 16.25 | 15.625 |
