(This review was collected as part of a promotion.) We’ve had this for a couple weeks and so far it’s been very easy to use. We bought the trim kit and had it installed into the cabinets and love the look. Only thing we find is the screen is easily scratched. Otherwise, 5 stars
My brand new microwave's control panel is already scratched. I used a microfiber cloth and a kitchen degreaser (totally non-abrasive) to remove a very aggressive sticker. The control panel appears to be a cheap plastic material. Not happy - every time I look at my new appliance it's the first thing I notice. I will complete my review after a little more use.
Convection / Microwave is very quiet using microwave. The...
July 2, 2020
Convection / Microwave is very quiet using microwave. The install required a modification to the cabinet due to depth vs old Kichenaid with the same measurements . The cabinet installation kit has a plastic trim panel that looks cheap. I reused the aluminum from the old unit and looks great. Be aware the install kit has an air box on rear to direct warm air to front. Convection preheats quick and bakes perfectly with preset temp setting option.
(This review was collected as part of a promotion.) This is the first Kitchen Aid product we have purchased. So far, we are very happy with the performance. The inside cavity is the same size as the one we had to replace, but the outside dimensions are quite a bit smaller...and that's good. Our unit gets used multiple times every day...mostly as a convection oven...a whole lot quicker than having to heat up our big oven and a whole lot less energy consumed.
The door opening push button broke in half within a couple of years after purchasing this item. I called to order this part as it seems simple to replace, however they do not make or sell separate parts for this model. So I'm stuck with using this microwave with a broken button unless I purchase another one that's worth $500. Does not make any sense. Not worth buying!
[This review was collected as part of a promotion.] Bought a new house with new appliances, happily saw the kitchenaid is all made in the U.S.A. but after less than 3 months, the panel started peeling and indenting on the start button. It's not like I'm using a sledge hammer to hit the start button, just my finger. Horrible quality control there, sadly will probably not buy kitcheaid replacements once these die.
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Response from Social CareMay 18, 2020
Hello Paully B. Good, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
(This review was collected as part of a promotion.) I bought this 4 months ago which was triggered by the same brand oven that we absolutely love, we wanted to match it up in the built in cupboard and the microwave is very powerful and we are adapting to the oven like feature that it has, we had a dinner party after we had everything installed, relatives brought dishes that needed to be kept in an oven, we were using our oven and then I realized that this microwave was an oven too! Shazam, love it love it
We bought this convection oven just over one year ago. It was purchased from a big box store and shipped directly to the house. Upon placing it on the counter, I noticed the door wasn't perfectly aligned. Several months later, I noticed a dent in the back top corner, nothing that would have an effect on overall use. Recently, the right side wall has started vibrating when the microwave is in use. The vibration and overall noise is becoming very annoying. I'm now questioning if I should have returned the unit when I first noticed the unappealing appearance of the door -- or even the dent in the back. Now that the warranty is over, we are stuck with this product. Not a happy customer and will question purchasing a KitchenAid product in the future. :-(