Customer Reviews for KitchenAid 1.5 cu. ft. Countertop Microwave in Stainless Steel

Internet #302477099

Model #KMCC5015GSS

Store SKU #1002638946

Store SO SKU #1002638946

  • 1400 Watt Convection Element allows convection baking up to 425F
  • Roast Function to evenly surround food with heat for best results
  • Grill Function to sear meats with great conventional-oven flavor

Customer Reviews

  • 216 Customer Reviews
  • 4.3 out of 5 stars overall
86% of customers recommended.
Overall Ratings
5star-icon(134)
4star-icon(41)
3star-icon(19)
2star-icon(7)
1star-icon(15)
Attribute Ratings
EnergyEfficiency
2.8
Features
3.0
Quality
2.0
Value
2.0
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Brampton, Ontario
Easy to use and small, sleek looking
Customer review from logo
(This review was collected as part of a promotion.) We’ve had this for a couple weeks and so far it’s been very easy to use. We bought the trim kit and had it installed into the cabinets and love the look. Only thing we find is the screen is easily scratched. Otherwise, 5 stars
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Control Panel Scratched
Features :
3
Energy efficiency :
3
My brand new microwave's control panel is already scratched. I used a microfiber cloth and a kitchen degreaser (totally non-abrasive) to remove a very aggressive sticker. The control panel appears to be a cheap plastic material. Not happy - every time I look at my new appliance it's the first thing I notice. I will complete my review after a little more use.
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Suffolk Virginia
Love it
Customer review from logo
[This review was collected as part of a promotion.] brought this microwave hoping that it would fit where the old did with little research i made it happen
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Elk Grove, Ca
Great Microwave
Customer review from logo
[This review was collected as part of a promotion.] Powerful, works well. I don't like the cooking spots on back wall.
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Convection / Microwave is very quiet using microwave. The...
Convection / Microwave is very quiet using microwave. The install required a modification to the cabinet due to depth vs old Kichenaid with the same measurements . The cabinet installation kit has a plastic trim panel that looks cheap. I reused the aluminum from the old unit and looks great. Be aware the install kit has an air box on rear to direct warm air to front. Convection preheats quick and bakes perfectly with preset temp setting option.
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Happy with Kitchen Aid Microwave/convection oven
Customer review from logo
(This review was collected as part of a promotion.) This is the first Kitchen Aid product we have purchased. So far, we are very happy with the performance. The inside cavity is the same size as the one we had to replace, but the outside dimensions are quite a bit smaller...and that's good. Our unit gets used multiple times every day...mostly as a convection oven...a whole lot quicker than having to heat up our big oven and a whole lot less energy consumed.
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Toronto, On
Push Button Broken
Customer review from logo
The door opening push button broke in half within a couple of years after purchasing this item. I called to order this part as it seems simple to replace, however they do not make or sell separate parts for this model. So I'm stuck with using this microwave with a broken button unless I purchase another one that's worth $500. Does not make any sense. Not worth buying!
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Seattle, WA
Cheaply Made Operation Panel
Customer review from logo
[This review was collected as part of a promotion.] Bought a new house with new appliances, happily saw the kitchenaid is all made in the U.S.A. but after less than 3 months, the panel started peeling and indenting on the start button. It's not like I'm using a sledge hammer to hit the start button, just my finger. Horrible quality control there, sadly will probably not buy kitcheaid replacements once these die.
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Response from Social CareMay 18, 2020
Hello Paully B. Good, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Bowmanville
Dual purpose
Customer review from logo
(This review was collected as part of a promotion.) I bought this 4 months ago which was triggered by the same brand oven that we absolutely love, we wanted to match it up in the built in cupboard and the microwave is very powerful and we are adapting to the oven like feature that it has, we had a dinner party after we had everything installed, relatives brought dishes that needed to be kept in an oven, we were using our oven and then I realized that this microwave was an oven too! Shazam, love it love it
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Fort Worth, TX
Questionable Workmanship
Customer review from logo
We bought this convection oven just over one year ago. It was purchased from a big box store and shipped directly to the house. Upon placing it on the counter, I noticed the door wasn't perfectly aligned. Several months later, I noticed a dent in the back top corner, nothing that would have an effect on overall use. Recently, the right side wall has started vibrating when the microwave is in use. The vibration and overall noise is becoming very annoying. I'm now questioning if I should have returned the unit when I first noticed the unappealing appearance of the door -- or even the dent in the back. Now that the warranty is over, we are stuck with this product. Not a happy customer and will question purchasing a KitchenAid product in the future. :-(
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