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Customer Reviews for LG 24 in. PrintProof Stainless Steel Front Control Built-In Tall Tub Dishwasher with QuadWash, 3rd Rack, SmartThinQ, 46 dBA

Internet #310793974

Model #LDF5678SS

Store SKU #1005631936

  • Quiet dishwasher and LoDecibel Operation with Direct Drive Motor
  • LG QuadWash powerfully cleans with four multi-motion spray arms
  • Features fingerprint proof finish and more space with 3rd rack

Customer Reviews

  • 4
    out of 250 reviews
  • 76% recommend this product
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Showing 1-30 of 250 reviews
Quiet and very good cleaning
[This review was collected as part of a promotion.] I've had this for over 3 years now. It does a great job cleaning and runs very quietly, so even though we can set a delay start for the middle of the night, I don't mind running it during the day either. It has been difficult to get it to be perfectly level and that seems to affect its ability to properly start. Sometimes we have to open and close the doors several times before it will properly set. Also, I would have gone with the controls hidden on the top of the door, if I knew how easy it is to accidentally lean on the machine and have it chime and power on. Racks had several rust issues, but they have a 5 year warranty and LG was quick to replace them at no cost. Very happy about that.
by
    • Recommended
    We purchased this dishwasher about 2 months ago. Overall, it cleans well, although will leave the dishes wet. This is especially true if you don't use the Extra Dry feature. We got the Black Stainless Steel color, and this is where I have the biggest issue. As you can see in the image, the Stainless steel is no match for my cat, who has managed to badly scratch the front (see image). It appears (not sure) that the black coloring is actually a film placed over regular stainless steel.
    by
    Response from LGE Social MediaSep 17, 2021
    Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. Please be mindful that it is recommended to use a liquid rinse aid improves drying performance by allowing water to drain off of dishes after final rinse. If you are in need of further assistance, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
      Love everything about it.
      [This review was collected as part of a promotion.] I bought it in April of 2019. And it runs like a charm. No noise at all love it.
      by
        • Recommended
        Great Features and Beauty
        [This review was collected as part of a promotion.] I purchased this new dishwasher a few weeks ago to replace my old one. My old dishwasher was very loud and really on its last leg. I began looking at a variety of different machines but I kept coming back to LG because of the design features and product reputation. For example, the machine is just beautiful and really is a showpiece in my kitchen. The WiFi features are very innovative in that I now get smart notifications through the Thinkq app. I literally know when to add drying agent before a new cycle and I get helpful tip notifications that will extend the life of the machine. I also have the ability to download different cycles to the machine if special dishwashing requirements are needed. I installed the dishwasher myself which was a fast task to complete. The dishwasher has an easy to reach water connection in front and a drain hose long enough to connect the piping under the sink. The inside tub has leveling screws to make sure water levels fill appropriately during each cycle. Overall, I am proud to have LG as part of my family and would certainly recommend to anyone looking for quality appliances for their home.
        by
          • Recommended
          It Cleans and Sanitizes, Quietly!!
          [This review was collected as part of a promotion.] I bought this dishwasher several weeks ago because my old dishwasher did not seem to be cleaning the dishes well! That is not the case with my LG! It cleans and sanitizes beautifully using the same water from my house that we used before. In fact, nothing is different except this quality LG dishwasher doing it’s job. It is also extremely quiet. We run it oftentimes while watching TV and it does not disturb us at all! This is a great product.
          by
            • Recommended
            Bad motor
            [This review was collected as part of a promotion.] Pump motor is bad! LG wants to charge more for the labor then the cost of the motor on the secondary market.
            by
              Reliable
              [This review was collected as part of a promotion.] Bought this dishwasher in a package deal with other LG appliances 3 years ago. So far I am pleased with all of them!
              by
                Dishwasher 2020
                I purchased my dishwasher, and it was delivered January 2020. I t has been the best cleaning machine I have ever used. The problems that I have since it does not vent out of the front of the dishwasher, the dishes stay wet. After it run it cycle, I need to prop it open so the dishes will dry. People that come into my kitchen are surprised that the dishwasher is running as they said it so quite that they didn't hear it. Best purchase ever. I also at the same time purchased the French door refrigerator, washer & dryer during Black Friday. They all work great!
                by
                  Honest Review
                  [This review was collected as part of a promotion.] Unfortunately, the dishwasher on works great if you completely hand wash the dishes before loading. We primary use ours to sanitize only. We have had a few dishwashers over the years and this is by far the most disappointing one we have had.
                  by
                    Clean!
                    Cleans well. Easy to keep clean. No need to rinse.
                    by
                      Wonderful features
                      [This review was collected as part of a promotion.] Best dishwasher I have ever owned. Very roomy. Fits even large items
                      by
                        best dishwasher I HAVE EVER HAD!
                        I WAS VERY LEARY PURCHASING AN LG BRAND APPLIANCE! NO REAL REASO. THIS DISHWASHER HAS A TURBO CYCLE THAT CLEANS EVEN THE DIRTIEST DISHES IN 1 HOUR!! AND EVERYTHING IS CLEAN!!
                        by
                          Motor burned out
                          THe motor burned out shortly after it was out of warranty. not good at all
                          by
                          Response from LG Social MediaJul 28, 2023
                          Hi, Coreen! The dishwasher saves a ton of time in the kitchen, so it'll be our pleasure to help! If you could please reach out with the link below, we'd love to see what's going on and what our best course of action is. https://www.lg.com/us/support/contact ^Ian
                            Good features
                            I purchased this item over three years ago, my wife loved it
                            by
                              Drying Dishes
                              I got this as a Christmas gift in 2022, and I am still trying to understand why my friend thought that this was better than my 15-Year Old Frigidaire dishwasher :-(. I am still trying to find out. In the meantime, how do I get this thing to produce DISHES THAT ARE DRY at the end of the cycle?
                              by
                              Response from social/LGJun 7, 2023
                              Hi there, What a nice gift from your friend. We know that you probably were extremely Intune with your last washer. However, We want you to experience this new technology since it seems like this is the way of the land nowadays. We see that your reporting that the dishes are not dry after the cycle ends. One of the most common reasons for a dishwasher leaving dishes wet is a lack of rinse aid. This essential LG dishwasher drying agent alters the shape of water droplets so they run more easily off dishware and glasses. This leaves less water for the drying cycle to remove, creating drier dishes. Should this advise not be very helpful, Please contact us 800-243-0000.~Tanisha
                                Delivery Team
                                I purchase a bundle, refrigerator ,stove,dishwasher , microwave , I only needed the refrigerator , but I like my appliances to match! I also have my dryer with steam! Very happy with everything
                                by
                                Response from LG Social.May 12, 2023
                                Hey there! We want to thank you for taking the time to communicate with us about your experience. We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your LG Dishwasher, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. `Jai.
                                  Terrible
                                  We have only had it over 2 years and the circulation pump went out. Perfect timing. We won’t buy and LG again.
                                  by
                                  Response from LG Social MediaFeb 25, 2023
                                  Hi, there! We're sorry to hear about what happened to the circulation pump of your LG Front Control Smart wi-fi Enabled Dishwasher with QuadWash™, model LDF5678BD. We appreciate your feedback, as your satisfaction matters to us. We'll be more than happy to look into this and assist you further. It would be our pleasure to assist you with your concern on a platform that allows us to have a back-and-forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport, or call our customer service at (800) 243-0000. ^Danee
                                    Good features but direct drive motor broke
                                    Thought it was nice until noises began not not working at all not happy
                                    by
                                    Response from Social MediaFeb 2, 2023
                                    Your feedback is highly appreciated. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
                                      It’s been 3 years- DO NOT recommend
                                      We bought this in November 2019. It’s been fine for 2 years, but this year it started dropping down, makes an extremely loud noise. You can’t run it at night because it’s loud. Can’t run it when everyone is home because you can’t hear each other. It’s awful. I don’t know what to do except live with it. I cannot afford to replace it.
                                      by
                                      Response from LGAnswersDec 21, 2022
                                      Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer LG
                                        Frustrated with the down time
                                        We have had this dishwasher since 2020. It started showing AE error code about 3 months ago. It has done this 3 times. I will say when it works it is a fine dish washer. The problem is getting service and support on a timely basis.
                                        by
                                        Response from Social MediaDec 2, 2022
                                        We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dishwasher. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
                                          Overall a great Dishwasher for the price!
                                          Purchased this dishwasher along with LG fridge, oven and microwave as a set back on early 2020. Haven had a complaint on any of the products thus far other than the dishwasher, where the outer part of the door up by the handle began cracking and the top rack silverware sprayer stopped working. LG customer service has been great, and we are currently in the process for locating a servicer to come out and make the repairs.
                                          by
                                            Please advise.
                                            I just had this installed. It does not sit flush with the cabinets, it sticks out about 2 inches. It is also very loud. Please advise.
                                            by
                                            Response from Social MediaOct 11, 2022
                                            We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki
                                              Broke after 3 years
                                              Broken lasted 3 years. And there are no “authorized repair shops” in North Seattle to fix it. Cleaning was below average compared to others I owned. Bottom rack inefficient layout for plates and bowls, never could get it full with all the configurations I tried. Online function sometimes worked but it’s not capable of giving diagnostic info (like what is broken?)
                                              by
                                              Response from Social MediaOct 4, 2022
                                              We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dishwasher. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
                                                Great service call made by LG serviceman
                                                [This review was collected as part of a promotion.] The serviceman got my dishwasher running with no expensive labor or parts costs, only the service call charge. Apparently there was a loose connection in the door starter mechanism that was an easy fix. Thanks for your professional service department.
                                                by
                                                  Quality and Dependable
                                                  [This review was collected as part of a promotion.] We purchased this dishwasher along with 3 other major LG kitchen appliances 3 1/2 years ago. We’ve been very pleased with the quality and dependability of each. However, we recently had a minor issue with the dishwasher. Fortunately we added a 5 year extended warranty at the time of purchase. The issue was resolved quickly and at no cost to us.
                                                  by
                                                    • Recommended
                                                    Gets Dishes Clean!
                                                    [This review was collected as part of a promotion.] We’ve had this dishwasher for about 3.5 years. We like the way it cleans dishes, pots and pans, etc. We also like the top knife rack. One drawback is that both racks developed rust through areas in a few areas. However, LG covered these under the five year warranty. Altogether, we’re pleased.
                                                    by
                                                      • Recommended
                                                      Noisy and died in 2 years
                                                      [This review was collected as part of a promotion.] Noisy but it worked for 2.5 years before the motor burned up. LG Service was great and they repaired it as soon as they could get parts. We bought it as an appliance package deal.
                                                      by
                                                      Response from Social MediaMay 5, 2022
                                                      We hate to hear you had this issue with your unit and thank you for your feedback.^Sandy
                                                        Gets the job done but weak materials.
                                                        [This review was collected as part of a promotion.] So I would say as far as wifi connected dishwashers go, this is probably half way there. I can't lets say put a tablet in it and start it from my phone, but I can know when it's done by a nifty notification and download extra cycles. Soon we'll be fully integrated. Where I took off a star is the quality of materials, we've already replaced the basket due to corrosion and the front panel cracked because of weak matreials.
                                                        by
                                                          • Recommended
                                                          LG products
                                                          In late 2020 I purchased 3 LG products. A dishwasher, a microwave and a stove. The microwave caught on fire within 1 month of use. LG replaced it. Now 1 year and 2 months later the diswasher has developed a leak. No help from LG. Beware !
                                                          by
                                                          Response from LGAnswersMar 11, 2022
                                                          We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Jovelyn LG
                                                            • Recommended
                                                            Super Clean
                                                            [This review was collected as part of a promotion.] I have had this unit for several months. After I figured out the setting I wanted, it does a great job cleaning and drying the dishes. I love the delayed start so I can run it at night.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 250 reviews