Customer Reviews for LG 25.6 cu. ft. Ultra Large Capacity Built-in Side by Side Smart Refrigerator with Wi-Fi Enabled in Stainless Steel

[This review was collected as part of a promotion.] Very happy with product this far. Maybe one more shelf indoor for small items.

We purchased this refrigerator two months ago and love it. We really like the express ice option. The shelves on the inside of the door slide up easy. Nice feature

[This review was collected as part of a promotion.] Garbage appliance, from a garbage manufacturer. We bought this LG Studio in August 2018, brand new. It is NOT EVEN 9 MONTHS OLD, and already the FAN MOTOR HAS GONE OUT. We know it's the fan motor, because the "smart screen" on this dumb refrigerator flashed the fan motor code. When calling LG for warranty service, you must use one of their "LG qualified technicians" who will come "diagnose" the problem and report back to headquarters and "fill out paperwork" before any action can be taken. Apparently, they only have 3 "technicians" servicing the entire Los Angeles Area. Ridiculous. And because LG customer service sucks, they won't help you schedule the technician. They just tell you the phone numbers, and leave it up to you to play phone tag. All of the technicians are, of course, backed up, one of them for a month, probably because LG appliances are complete rubbish and belong in a landfill. We are now waiting a week for a "qualified technician" to come and "diagnose" the problem, even though the error code has already stated what's wrong. I then expect we will have to wait another month for LG to "approve the repair", "fill out paperwork" and "order the part". In the meantime, food is being stored in a spare "economy" fridge, which frankly functions better and more reliably. In my opinion, save yourself $7 grand and avoid LG. As a side note, I also have an LG phone. And it is garbage too. So basically, LG is garbage.

Garbage appliance, from a garbage manufacturer. We bought this LG Studio in August 2018, brand new. It is NOT EVEN 9 MONTHS OLD, and already the FAN MOTOR HAS GONE OUT. We know it's the fan motor, because the "smart screen" on this dumb refrigerator flashed the fan motor code. When calling LG for warranty service, you must use one of their "LG qualified technicians" who will come "diagnose" the problem and report back to headquarters and "fill out paperwork" before any action can be taken. Apparently, they only have 3 "technicians" servicing the entire Los Angeles Area. Ridiculous. And because LG customer service sucks, they won't help you schedule the technician. They just tell you the phone numbers, and leave it up to you to play phone tag. All of the technicians are, of course, backed up, one of them for a month, probably because LG appliances are complete rubbish and belong in a landfill. We are now waiting a week for a "qualified technician" to come and "diagnose" the problem, even though the error code has already stated what's wrong. I then expect we will have to wait another month for LG to "approve the repair", "fill out paperwork" and "order the part". In the meantime, food is being stored in a spare "economy" fridge, which frankly functions better and more reliably. In my opinion, save yourself $7 grand and avoid LG. As a side note, I also have an LG phone. And it sucks too. So basically, LG sucks.

[This review was collected as part of a promotion.] Looks great Love the icemaker in the door. Very quiet Great warrantee

[This review was collected as part of a promotion.] I've only had my new fridge 3 weeks but so far I am extremely pleased. I'm definitely getting more life out of my vegetables.

It stopped working after 10 months. It is under warranty, but we have to wait 8 days for a repair visit. We had to throw away most of our food. Don't waste your money on this unreliable product.

[This review was collected as part of a promotion.] Great product, great price. Love the self-closing doors, LED lights, and door storage. Freezer space is a little cramped, but the shelving helps with storage and organization.

[This review was collected as part of a promotion.] Best refrigerator i’ve ever owned, Well thought out and engineered. Love the way the doors and drawers close with little effort. Makes good ice. Runs quietly.

So far a great product though the shipping company was a 1 when the only wanted to drop it in front of my garage

[This review was collected as part of a promotion.] When looking for a built-in refrigerator after my last one fell apart, my research at the lower end price range led to two options, the GE and the LG. For roughly the same price, the LG's warranty was significantly better, and, in my opinion, it looked more modern and stylish. So, after using for about a year, we are generally happy with the purchase. The water/ice dispense on the front is used all the time, and we haven't had any issues to date overall. The only small quibble is that the ice/water dispenser buttons feel rather cheap for the price and you have to cycle from water to crushed to cubed rather than allowing you to just directly choose what option you want.

[This review was collected as part of a promotion.] Bought this to replace a Superba Kitchenaid. It fit perfectly in the space but was a bit tough to roll into space...could improve wheels (took 1 star off for this). Thoroughly enjoy the additional space due to good design features. Love the self closing draws and LED lights. Plus a great price for a built in!

i bought a LG fridge 26 cu . and the compressor goes out .in less than TWO years . the worst part is the repair company [a&e ] .

[This review was collected as part of a promotion.] Got this to replace a Superba built in. So much more room, love the shelving and sleek stainless steel look....not to mention great price! Would have preferred better wheels....adjustments don't seem to work for back wheels.

[This review was collected as part of a promotion.] Full kitchen remodel. This model gave us the space and look we desired in a 'built-in'. Especially like the soft close feature of doors and drawers. It is quiet, well lit inside and has a clean look Improvement could be found in ice dispenser; no matter how well you position glass or cup there will likely be some ice shavings that escape - an issue our last fridge had as well.

[This review was collected as part of a promotion.] We installed this refrigerator about a month ago. It looks great and works wonderfully. The only issue I have is the water/ice dispenser. It's a little cumbersome to have to advance the selection button for ice selection. Other than that I think this product is wonderful.

[This review was collected as part of a promotion.] 4 years ago and still look like I just bought it.i strongly recommend that kind of refrigerator.

[This review was collected as part of a promotion.] It's good frig, ice maker a little loud , great design of the frig.