We refreshed the tile and utilized the existing valve assembly which was super easy to update with new spout, faceplate and shower head.
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Recommended
Customer review from moen.com
Aug 31, 2023
Good features
The handle that turn water on & off is flimsy, even though it stays in place when turned on
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Customer review from moen.com
Jul 20, 2023
Disappointing Quality
Shower arm flange, tub spout and shower head are cheap plastic and I didn't use them, I bought quality metal ones separately. Instructions, illustrations were vague at best, requiring assembly and disassembly several times. Instructions were not only inadequate but incorrect at times. On top of that, valve would not shut off completely. Had to remove cartridge, clean it, re- lube it and reinstall. This product is not worth the price I paid for it.
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Response from Moen Plus SupportJul 24, 2023
Dear Joe Pat and thank you for feedback you posted on the Moen website. We sincerely value your comments and would like to assure you we continue to look for new and better ways to satisfy all our consumers' needs. We stand behind our products, should you require further assistance please call us directly at 1-800-289-6636; we are available Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Customer review from moen.com
Nov 21, 2022
Replacement faucet
Great Moen faucet and handle. Professional installation was used. Quick job.
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Customer review from moen.com
Dec 20, 2020
I order this particular model because of the design on the spot depicted in the picture. After I ...
I order this particular model because of the design on the spot depicted in the picture. After I saw it installed by my contractor, it was a complete different design. I needed the round edging because of my kids. It’s very angular and I don’t like the look of it. Completely dissapointed.
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Response from MoenDec 29, 2020
Hello Lou and thank you for your feedback on Home Depot’s website for Moen Idora Single-Handle 5-Spray Tub and Shower Faucet in Chrome (Valve Included). We do appreciate your business and we regret our product did not meet your expectations. In the future, you may find it helpful to contact us for product/parts information prior to purchase. We would be able to verify kits needed for your project and make product recommendations best suited for your situation. Do not hesitate to call us at 1-800-289-6636; our business hours are 9:00 a.m. - 5:30 p.m. EST Monday through Friday. We are here to provide support and ensure you will be satisfied with your Moen product.
Jul 15, 2020
Good product
It looks great to be honest The tub spout needs to be threaded on No cheap gasket type push on. The only complaint if you are not use to the shower diverter And do not pull it up all the way in one pull ,then u need to start over because u get the famous half and half. It has only happened to the women in the household Just saying Its a learning curve
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Verified Purchase
Recommended
Customer review from homedepot.ca
Sep 17, 2019
These instructions were not well written. The drill sizes were...
These instructions were not well written. The drill sizes were not correct and caused me to have to return to the store for the parts I needed.
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Response from MoenSep 27, 2019
Hello Erma and thank you for the feedback you posted on the Home Depot website regarding the Moen Idora Single-Handle 5-Spray Tub and Shower Faucet. We are sorry to hear that the instructions for installation didn’t provide all the information you needed. Our Product Specialists are available for technical/warranty assistance if ever needed in the future. We can be reached at 1-800-289-6636 Monday through Friday from 8:00 am – 7:00 pm Eastern Time.
Verified Purchase
Aug 28, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 26, 2019
nice feature
i bought this faucet thru lisenced plumber and installed it for me
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Recommended
Customer review from moen.com
Apr 16, 2019
The product looks good but the water power is weak.
The product looks good but the water power is weak.
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Response from MoenApr 23, 2019
Hello Antkiller and thank you for your feedback on Home Depot’s website for our Moen Idora Single-Handle 5-Spray Tub and Shower Faucet in Chrome (Valve Included). The shower head flow rate is limited to 1.75 GPM at 60 PSI. The U.S. Energy Policy Act restricts the maximum flow rate of plumbing products and the removal of flow control devices. All Moen Products comply with the Federal Law. Should you require any warranty or pre-purchase assistance, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.