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Customer Reviews for Master Lock Heavy Duty Outdoor Shrouded Padlock with Key, 2-3/4 in. Wide, 2 Pack

Internet #202260768

Model #M40XTCCSEN

Store SKU #151573

  • Magnum® - #1 Choice of Professionals
  • Shrouded Tough Cut™ shackle protects against bolt cutter attacks
  • Same key opens both locks (two keys included)

Customer Reviews

  • 4.1
    out of 1,349 reviews
  • 71% recommend this product
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Showing 1-30 of 1,349 reviews
Excellent product. Tough and secure!
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  • Verified Purchase
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The locks are excellent, BUT....every package on the rack had the same key code so pretty much any one which buys that lock in the area can unlock anyone else's lock. Some security. kind of negates how strong the lock is.
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Response from MasterLockCompanyFeb 26, 2024
We appreciate your feedback. Your lock is a retail lock that is prepackaged and sold in bulk to a wide range of distributors. With retail products, unfortunately, we cannot guarantee that each lock will have their own specific key numbers. An option for you would be to purchase a commercial lock that we can assign a specific key number or key range for. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
  • Verified Purchase
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  • Verified Purchase
This style of lock helps keep the honest… that way…!
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  • Verified Purchase
An excellent lock that I bought for a storage space. It is secure and solid, easy to use but hard to circumvent. It is good for both indoor and outdoor uses due to a protective rubber flap that can cover the lock to prevent rust. I highly recommend!
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  • Verified Purchase
Not as good as hoped for winter
Unfortunately the sliding covers would twist and get stuck. So i had to remove them. Which allowed them to freeze in very cold temperatures. Would suggest locks with keyhole on bottom with a plug cover
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Response from MasterLockCompanyJan 15, 2024
We appreciate your feedback and apologize for your inconvenient experience with this product.
Master Lock is committed to improving the user experience on all our padlocks by enhancing functionality and ease of use. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
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    • Verified Purchase
    It's heavy duty ?. There's no dislike at this point just bought and hopeful it will do the job of keeping out the unwanted who can't seem to leave other people's property alone.
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    • Verified Purchase
    These locks are sturdy and can stand up to weather
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    • Verified Purchase
    Locked Out
    Bought (3) 2 packs for 3 trailers, all keyed alike. In 1 month, 2 of the locks would not open. The key would turn about 2/3's of the travel and stop. Had to cut them off. On the first failure I was on the road and had to buy a cordless cutoff grinder, cutoff wheel, battery and charger to get in my trailer. Fortunately i did not lock the grinder in the trailer because 2 days later, it happened again. I had to buy more locks, and of course I could not find them keyed like the other 4 locks.
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    Response from MasterLockCompanyDec 26, 2023
    We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
      I bought these locks to replace a set I bought 5 years ago. One of those seized up, fortunately it was open. I couldn't find a better replacement for a decent price.
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      • Verified Purchase
      Worst lock I have ever purchased
      The lock works well by itself, but the FIRST TIME I used this lock to secure my items it failed to open. Ultimately I had to have a locksmith to drill it out. Do not purchase this lock unless you are ready to get a locksmith or drill it out yourself. To have a brand new lock fail to open is a huge disappointment and shows the lack of care, and quality control going on at Master Lock - this is UNACCEPTABLE!
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      Response from MasterLockCompanyDec 9, 2023
      We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
        The locks are heavy & don't leave a large gap for someone to cut the lock.
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        • Verified Purchase
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        • Verified Purchase
        Key is stuck in lock
        This is a poor quality lock with a tough look.. mechanism was always kinda loose and now after maybe 2 years of use in a covered shed that gets opened maybe every other week..key is stuck in lock.. i guess i could recycle it as scrap metal...never again will buy this brand..
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        Response from MasterLockCompanyNov 30, 2023
        We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
          Solid great lock heavy duty, good price
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          • Verified Purchase
          This is the third of these locks I've purchased. It works as it should and I would purchase again.
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          • Verified Purchase
          I bought a set of locks one of the locks did not work properly. You did not have to put the key in all the way to turn and open it. I brought that set of locks back to the store. I purchased another set of the same locks no problems With the new set. The key covers. I like it’s built out of a metal that will not rust easily. It did meet my expectations. Like I said, in the first conversation, I returned the original product to the store and got two of the same
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          Response from MasterLockCompanyNov 29, 2023
          We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
          • Verified Purchase
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          • Verified Purchase
          one of the best locks I have used !
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          It’s scary that all four lock use the same key. But packaged separately
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          Response from MasterLockCompanyOct 25, 2023
          We appreciate your feedback and apologize for your inconvenient experience with this product. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN MasterLock
          • Verified Purchase
          Very strong and covers the key opening for added anti rust support.
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          • Verified Purchase
          sturdy & lightweight
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          Showing 1-30 of 1,349 reviews

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