Hi George, Thank you for taking the time to comment on your wind turbine. It seems the 2 star rating is unwarranted as you never even took the product out of the box. We appreciate you sharing this information so the current Nature Power customers and future Nature Power customers can take your comments in the context of all of this to form their own opinions.
If you search this product at many of the top retailers in the USA, you will quickly see that there are 1000's of 3-5 Star reviews as this is our longest running and best selling wind turbine. If you change your mind or have any questions for us, you can reach us anytime at cs@rdkproducts.com and we look forward to helping you. Happy Holidays, Nature Power Technical Support Team