#1 Home Improvement Retailer

Customer Reviews for CANOPIA by PALRAM Neo 2.5 ft. x 4 ft. Gray/Diffused Door and Window Fixed Awning

Internet #312638147

Model #705423

Store SKU #1005178606

  • Resilient front door DIY metal awning has UV protected panels
  • Door awning provides reliable protection from the elements
  • Porch awning is easily extendable, no additional parts needed

Customer Reviews

  • 3.9
    out of 197 reviews
  • 74% recommend this product
Filter by:
Showing 1-30 of 197 reviews
love it
When I first pulled it out of the box, I was disappointed. The awning is corrugated plastic and the supports a heavy plastic too. The aluminum is the brace that goes left to right on the front and back. It's well designed and fits tight once it's put together. It covers my front door nicely and should keep me protected trying to come in when it rains. My contractor and his assistant said it was pretty easy to install and it only took them an hour.
by
Response from Palram – Canopia TeamJan 31, 2023
Dear Lisa, thank you for your wonderful review and we are very happy to see that you like the product. For any further assistance, please contact us at https://canopia.com/contact-us PalramApplications
    • Recommended
    Not 3’ x 5’ !!! Product is 33” x 53”
    Watch the width. This product labeled as 5ft. It is not. I didn’t think I’d have a problem with a 48” window. Had to mount on window trim…. Just barely was able to clear a 4 ft window. And shim for trim angles. Rewrite the main description. 4’5” is not 5ft
    by
    Response from Palram – Canopia TeamOct 30, 2022
    Hi, Thank you for taking the time to place the elaborate review. If there is anything we can do for you in the future, please don't hesitate to contact us at https://canopia.com/support PalramApplications
      1 found this review helpful
      Overall good product and fairly easy to install. Only reason for 4 stars is waiting to see how h...
      Overall good product and fairly easy to install. Only reason for 4 stars is waiting to see how holds up in wind/rain/snow
      by
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Palram neo 1180 door canopy
      Very easy to install. Looks very nice over my back door. No more rain on my storm door. Installed on vinyl siding wall. I have used two extra screws one for each side. So far no problem with strong winds. I would recommend this product.
      by
      • Verified Purchase
      • Recommended
      Looks good but not strong enough.
      I bought it 2 years ago and installed it above our basement apartment's side door. In one windy spring day I found only pieces of it around my and my neighbors' houses. Left support arm in cracked. Panel's holders are broken as well. The base is light, made from plastic. It doesn't look strong enough to handle such wide panel.
      by
        I just love the awning. It replaced one my Father...
        I just love the awning. It replaced one my Father put on the house 65 years ago.
        by
        • Verified Purchase
        1 found this review helpful
        Packaging should be better. Top of bracket pulls away from wall when sheet gets installed which r...
        Packaging should be better. Top of bracket pulls away from wall when sheet gets installed which requires more caulk. I do like the ability to place brackets at different widths for ease of mounting. Would be nice if there was a seal for rear of unit to wall. Use caulk there to.
        by
        • Verified Purchase
        • Recommended
        5 found this review helpful
        Awning Review
        I put awning above walk in garage door. It took about an hour and did it by myself. I am about 3 stars in handiness. I used the hardware that came with the awning. My garage has vinyl siding. Everything went well. Directions say to use a 13/32 drill bit. I used 3/8 and it worked. Probably helped with a snug fit. The brackets are heavy duty plastic. If it holds up, it will be worth the $99 special buy.
        by
          • Recommended
          3 found this review helpful
          Install was super easy and it looks amazing!!
          Install was super easy and it looks amazing!!
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Use the packaging as a mounting template. Assemble it as shown. place it on the cardboard and dra...
          Use the packaging as a mounting template. Assemble it as shown. place it on the cardboard and draw the template. Tape it to the wall and make your holes. I installed it into 3/8" stucco exterior walls. Looks great. Install takes only about 2-4 hours depending on the amount of detail you get into. I take pride in my work and was able to get the job done after work. There was damage to the corners! The crushed corners ironed out but they really should protect the corners better during packaging. It looks amazing and I won't hesitate to install another one in the backyard. I'm please. As with any DIY project it's what you put into it.
          by
            • Recommended
            8 found this review helpful
            Great simple awning. We needed a low profile awning over our new back door that would work aroun...
            Great simple awning. We needed a low profile awning over our new back door that would work around a hot water heater vent pipe close to the door. This awning was the perfect solution. We were able to cut an opening for the vent pipe, giving it space all around it so it does not melt the awning. We love how it turned out and it helps hide the ugly vent. Very pleased.
            by
              • Recommended
              6 found this review helpful
              by
              • Verified Purchase
              We've only had it for a month or so. It's handled some heavy rain and wind very well. It's very easy to install and looks better than I thought it would. So far we're pleased with this product.
              by
              Response from Palram – Canopia TeamApr 11, 2024
              Hi Brian, thank you for the wonderful review. We are so happy to hear that you like the Awning. We wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-us. PalramApplications
              • Verified Purchase
              by
              • Verified Purchase
              This awning is replacing an awning that was on my property for over 40 years. It took very little time to put up and it's absolutely beautiful. I had to wait a little bit to pick it up as it was busy in the store but it was worth the wait.
              by
              Response from Palram – Canopia TeamMar 7, 2024
              Hi Denise, thank you for the wonderful review. We are so happy to hear that you like the Door Awning. We wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
              • Verified Purchase
              by
              • Verified Purchase
              Good
              ocus on the product and your individual experience with it: For Shipping / Damaged / Delivery item issue, click on Feedback Tab, click on Website Feedback, click on Feedback topic, click on Shipping/Delivery, add your Feedback, or contact us at 1-800-430-3376, do not post on product review
              by
              Response from Palram – Canopia TeamFeb 13, 2024
              Hi Madhu, thank you for your 4-star rating. We are so happy to hear that you like the Door awning. We wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-u PalramApplications
                • Recommended
                by
                • Verified Purchase
                Good value for the money
                I noticed in the reviews that many people were complaining of the plastic brackets and cover. Clearly they did not read about the product before buying it. They expected aluminum support brackets in a $150 awning? Anyhow, it is a good value for the money, and will do a reasonable job of protecting the door area from the elements. Installation was pretty straight forward. I don't know why the left and right plastic edge pieces needed to be trimmed. They should have simply provided the proper length.
                by
                Response from Palram – Canopia TeamDec 29, 2023
                Hi, thank you for the wonderful review. We are so happy to hear that you like the Door Awning and wish you to enjoy it for many more years to come. Could please elaborate more on the trimming pieces by contacting us at https://canopia.com/contact-us . Not sure why it was necessary and making any changes or modifications on the product or part can make the warranty void. PalramApplications
                  • Recommended
                  by
                  • Verified Purchase
                  Easy to install, looks and works fine.
                  by
                  Response from Palram – Canopia TeamDec 22, 2023
                  Hi, thank you for the wonderful review. We are so happy to hear that you like the Door Awning, and you found the product easy to install. It shows that our instructions manual is simple to read and follow. We wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                  • Verified Purchase
                  It’s our second canopy!
                  by
                  Response from Palram – Canopia TeamDec 4, 2023
                  Hi, thank you for the wonderful review. We are so happy to hear that you like the Door awning so much that you purchased the second one and we wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                  • Verified Purchase
                  by
                  • Verified Purchase
                  The awning is working great. It looks nice also. I would recommend it.
                  by
                  Response from Palram – Canopia TeamNov 9, 2023
                  Hi, thank you for the wonderful review. We are so happy to hear that you like the Door awning and wish you to enjoy it for many more years to come. For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                  • Verified Purchase
                  BEWARE! Not as advertised!
                  On first appearance, this is a good quality, low cost solution to protect doors from rain. Except it is not the advertised size. After measuring, drilling, and assembly, i found that the 2.5x4’ is wrong. It is only 46”. 2 inches shorter than advertised. Just enough to throw of all measurements and because of the shortness,?does not fit over a normal exterior doorway.
                  by
                  Response from Palram – Canopia TeamNov 3, 2023
                  Hi Campbell, thank you for taking to review. The Neo door awning length is 4.6inches from one end to the other end of profile and the panel dimensions are 1350x850x6mm. If you find the product / panel still shorter after checking according to the given dimensions, then please contact us at https://canopia.com/contact-us for further investigation and replacements. PalramApplications
                    • Recommended
                    Where’s the metal frame you speak of?
                    There are plastic brackets…don’t be fooled, they are not metal…PLASTIC! Cheap plastic brackets.
                    by
                    Response from Palram – Canopia TeamOct 31, 2023
                    Hi, thank you for taking team to review. The product has front and back aluminum protective edges with high impact polymer support arms and virtually unbreakable, 6 mm twin-wall polycarbonate panel, which blocks up to 100% of the harmful UV rays. For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                      1 found this review helpful
                      by
                      • Verified Purchase
                      cheap material? garbage
                      by
                      Response from Palram – Canopia TeamOct 26, 2023
                      Hi Liangan, thank you for taking team to review. The panel is virtually unbreakable, 6 mm twin-wall polycarbonate panel, blocks up to 100% of the harmful UV rays. The product has wind resistance up to 56 ml/h and snow load up to 12.29 lb./ft². For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                      • Verified Purchase
                      1 found this review helpful
                      cheap material? garbage
                      by
                      Response from Palram – Canopia TeamOct 26, 2023
                      Hi Liangan, thank you for taking team to review. The panel is virtually unbreakable, 6 mm twin-wall polycarbonate panel, blocks up to 100% of the harmful UV rays. The product has wind resistance up to 56 ml/h and snow load up to 12.29 lb./ft². For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                      • Verified Purchase
                      Total plastic garbage
                      Everything about this product is misleading. It’s a complete ball of crap. The entire structure is cheap plastic. The awning is corrugated thin plastic. It won’t survive a single season of any real weather. Love is so cal and pretty sure it would have melted away within a month. Crap!
                      by
                      Response from Palram – Canopia TeamOct 23, 2023
                      Hi, thank you for taking to review. The panel is virtually unbreakable, 6 mm twin-wall polycarbonate panel, blocks up to 100% of the harmful UV rays. The product has wind resistance up to 56 ml/h and snow load up to 12.29 lb./ft². For further assistance kindly contact us at https://canopia.com/contact-us PalramApplications
                        1 found this review helpful
                        Showing 1-30 of 197 reviews

                        Frequently Bought Together

                        +
                        +
                        Price:
                        $147.00