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Customer Reviews for Pfister Avalon 4 in. Centerset 2-Handle Bathroom Faucet in Tuscan Bronze

Internet #300028325

Model #LG48-CB1Y

  • Compatible with a 3 hole installation
  • Features an all metal pop-up drain assembly
  • Faucet mounted on sink deck or countertop

Customer Reviews

  • 4.2
    out of 31 reviews
  • 84% recommend this product
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Showing 1-30 of 31 reviews
Beautiful and great water flow!
We replaced our master bath faucets with these beautiful Avalon faucets. These were very easy to install ourselves and it took about 45 minutes to replace two. These feel sturdy and well made. The water flow is perfect for the bathroom. I love the Tuscan bronze color!
by
    • Recommended
    Very satisfied. Well made product with brass components including the drain tube and the stopper....
    Very satisfied. Well made product with brass components including the drain tube and the stopper. Water flow is slow compared to old model, but is meant to be for water savings. We love the nickel finish, but if water drops dry, then they are hard to clean off.
    by
    • Verified Purchase
    • Recommended
    3 found this review helpful
    Good looking but it starts to drip about 5 years
    Three were installed in a brand new house by builder, but after about 5 years, it starts to drip, and then drip a lot.
    by
    Response from Customer CareFeb 8, 2022
    Hello Disappointed home owner, We’re here to help! If you haven’t called us already, please do. We can send you the necessary cartridges to correct the drip and get this resolved as soon as possible. Pfister's Lifetime Warranty covers the finish and function to the original purchaser of the product. Please give our Support Team a call at 1-800-732-8238 for assistance and warranty replacement parts. We look forward to talking to you soon. Thank you, Pfister
      love the tall design which fits perfect on a reduced...
      love the tall design which fits perfect on a reduced vanity sink and install was a bit tricky but not impossible....of course having the right tools at the end made it so much easier to reset.
      by
      • Verified Purchase
      Faucet tip is defective
      After replacing the faucet, stream of water is not running out straight and water pressure is low. Because of the faucet tip. I’m looking for brand new faucet tips for this pfister faucet. But it has been not founded. It’s frustrating.
      by
      Response from PfisterApr 14, 2020
      Hi Kim,

      Sorry to hear of your experience with your Avalon faucet. Please don’t get frustrated, allow us to help you get your faucet back in working order. We can send you the complete aerator assembly #941-463J you need at no cost under warranty. As the original purchaser of the product, you are backed by a Pfister Lifetime Mechanical & Pfinish Warranty that covers Pfinish & Pfunction for as long as you own your home. Please call us at 1-800-732-8238 to get this resolved as soon as possible. We hope to hear from you soon!

      Thanks,
      Pfister Pfister
        5 Star Review
        Rating provided by a verified purchaser
        by
        • Verified Purchase
        Great Pfaucet!
        This was installed in my house new. It's 5 years old now and began dripping about 6 months ago. Since my bathtub had been leaking from day one I figured it was hopeless. That's a different long, sad story. After disassembling the faucet I found the retaining nut was slightly loose on the hot water side. I couldn't find replacement cartridges locally so I had to put it back together. It now works like new. Apparently the loose nut was all that was wrong.
        by
          • Recommended
          Easy to install, looks good, works great...
          Easy to install, looks good, works great
          by
          • Verified Purchase
          1 found this review helpful
          Good service
          Faucet is 8 yr old I asked about handle removal and got a quick reply PLUS free replacement part in less than 10 days.
          by
            • Recommended
            Very Pleased with not only the product but also the...
            Very Pleased with not only the product but also the friendly assistance from Home Depot employees
            by
            • Verified Purchase
            Brushed Nickel
            Built new house in 2014 and we chose price-pfister fixtures...
            by
              • Recommended
              Beautiful product for life!
              [This review was collected as part of a promotion.] I bought this faucet to upgrade the look in my main floor bathroom. A friend recommended Pfister to me, because the finish is guaranteed. My previous faucet was a Pfister, which I moved to my basement bathroom. I will stay with this brand throughout my home. Nothing beats the quality, and the guarantee!
              by
                • Recommended
                Elegant!
                [This review was collected as part of a promotion.] I recently replaced one of my bath sets with the Avalon Tuscan finish. The rrom changed from everday to very elegant and high end appearance. Hope to finish rest of the house with the same
                by
                  • Recommended
                  beautiful faucet
                  [This review was collected as part of a promotion.] I purchased this faucet 8 years ago. The finish on the faucet has not aged at all and is located in frequently used washroom. We did have a drip due to a worn out part, which is normal. After contacting PF the part was quickly shipped free of charge
                  by
                    • Recommended
                    Looks AWESOME ... hard to install
                    [This review was collected as part of a promotion.] I don't know why but I had a bit of a time installing this product. Looking back, it seemed like it should have been easy but I somehow made it hard. Without a special tool it was difficult. BUT it looks really, really great!!!
                    by
                      • Recommended
                      Avalon
                      remodeling smaller bathroom w/avalon fixtures and hardware...nice look.
                      by
                        • Recommended
                        Love it!
                        [This review was collected as part of a promotion.] I remodeled my first floor powder room in 2010 and chose the Avalon faucet in Tuscan Bronze. I love the design and color of this faucet. I just upgraded the same bath to a granite vanity top and kept my Avalon faucet. It was a breeze to disconnect and reinstall on the new vanity. Love the look. I have received many compliments on the style and decor of my bathroom including the faucet!
                        by
                          • Recommended
                          Very elegant and simple
                          [This review was collected as part of a promotion.] I bought this almost 5 years ago, and it's still looks amazing and no leaks! Very well made and resistant to the hard water in Arizona. Highly recommended.
                          by
                            • Recommended
                            AVALON CENTERSET BATH FAUCET
                            [This review was collected as part of a promotion.] MY ORIGINALFAUCET WAS TRAVISO 3 HOLE CENTERSET 048 DC00...IN FACT I HAVE TWO OF THESE INSTALLED BY LOWES SOME YEARS BACK...ONE OF THE FAUCETS HAD PROBLEMS AND YOUR CUSTOMER SERVICE (VERY IMPORTANT) HELP ME AND SORTED OUT THE PROBLEM BY REPLACING THE FAUCET WITH AVALON CENTERSET BATH FAUCET SIMILAR TO THE TRAVISO...AND THE PROBLEM WAS RESOLVED. YOUR PRODUCT IS GREAT....BUT YOUR CUSTOMER SERVICE IS JUST AS GREAT IF NOT BETTER.
                            by
                              • Recommended
                              Excelent !
                              [This review was collected as part of a promotion.] I love the way they look and perform, costumer service has been awesome also, highly recomended
                              by
                                • Recommended
                                Love this faucet!
                                [This review was collected as part of a promotion.] Love this faucet except for the paint chipped of the drain cover.
                                by
                                Response from Community ManagerJan 25, 2016
                                Hi Ang71, Pfister’s Pforever Warranty covers the finish and function of your faucet, for as long as you own your home. We will have a consumer service team member contact you to get this fixed right away. We've created case number 201601339174 for you, and look forward to talking to you soon. Thank you, Pfister
                                  Worked for me!
                                  [This review was collected as part of a promotion.] I've had this faucet now for 9 years and haven't had any issues with it. The finish has held up nicely and no leaks thus far. I have another style in another bathroom which started leaking and customer service sent me the part I needed with instructions on how to replace. It was easy and friendly service.
                                  by
                                    • Recommended
                                    Great product and customer service too !!
                                    [This review was collected as part of a promotion.] We have had this Avalon unit in our bathroom since 2007. It developed a small bit of rust near the base of one handle. I called PF Customer Service and they shipped us a whole new unit immediately. I only replaced the one handle base (since the rest of it was in excellent condition) so now I have spare parts. This faucet has always worked flawlessly and I would recommend it to anyone
                                    by
                                      • Recommended
                                      Leaky
                                      After a couple of years I had a set of replacement valves mailed to me. The outer body of the valve needed to be removed to fit my faucet so it was not evident at first that I had the correct valve. Customer service was quick to respond.
                                      by
                                      Response from Community ManagerJul 24, 2015
                                      Hi Ralph, We are so happy to see that our consumer service team was able to assist you in getting the replacement parts you needed. We put tremendous value on the experience that our consumers have with their faucet, from initial purchase, to installation, to support when needed. If there is anything we can do to improve your Pfister Faucet experience, please contact us at 1-800-PFAUCET (1-800-732-8238). Thank you, Pfister
                                        Great household help.
                                        I expected a lot and I got what I wanted. Installed it in my bathroom.
                                        by
                                          • Recommended
                                          Excellent choice for a small bath
                                          Our Avalon Brushed Nickel 48 Series was purchased for a small bathroom. All the parts were in the box and were in perfect condition. I am not a plumber but I own the necessary tools and have installed kitchen and bath faucets in three homes. I feel that if you are patient and willing to follow the directions you should be able to install this product. As with other Pfister faucets the step-by-step installation booklet (with pictures) is excellent. Each and every step is illustrated with a description and part numbers, i.e. 8A, 8B, 8C, etc. Go slow, read twice, and install the faucet – it is not difficult. The Avalon is on the lower end of the Pfister line yet after 2-years the brushed nickel finish is still attractive and has proven to be very durable. The control bodies turn on and off with very little pressure. This faucet is sleek and graceful – perfect for a small bath. We are very pleased with our choice and would recommend the Avalon to anyone looking for a stylish bathroom faucet.
                                          by
                                            • Recommended
                                            Ok Faucet.
                                            Since i got these (2) faucets, they work fine and are OK but I had better faucets. Handles always seem a little loose (wobble some) and don't seem to tighten.
                                            by
                                            Response from Community ManagerMar 10, 2015
                                            Hello Mike, We're sorry to hear that you are not satisfied with your Avalon faucet, specifically the handles. Please contact our customer service team at 1-800-PFAUCET (1-800-732-8238), with case number 201503907889, which we've created for you to speed up the process. Pfister's Pforever warranty covers the function of your faucet, for as long as you own it. We'll be more than happy to troubleshoot the problem with your handles, and find a solution. Thank you, Pfister
                                              • Recommended
                                              Sleek
                                              Have had only a few months. No leaking, love the brushed nickel. I love having two handles to control temp. Once you have a high faucet you will never go back to the low, cheaper standard faucet.
                                              by
                                                • Recommended
                                                low quality
                                                Certainly NOT maintenance free. Repair every 6 months.
                                                by
                                                Response from Community ManagerMar 3, 2015
                                                Hi SMK, Thank you for your feedback. If you ever need assistance with your Pfister product please do not hesitate to contact our customer service department at 1-800-PFAUCET (1-800-732-8238). We can help troubleshoot any issues you may be experiencing, or we can help with any installation questions you may have. We aim to make your Pfister experience a great one. Thank you, Pfister
                                                  Average performance, poor design
                                                  Remodeled my bathroom in 2007 using the Pfister Avalon faucet. In 2012 it started dripping, needed a replacement cartridge that Pfister provided. At that time, discovered how difficult it was to dis-assemble the fixture due to poor design. Replacement parts were re-designed and were much better.
                                                  by
                                                  Response from Community ManagerFeb 11, 2015
                                                  Hi Broadway Rich, We're sorry to hear your faucet had started dripping a while back. We're glad that our customer service team was able to provide the replacement part needed to correct this. It's great to hear that the new cartridge is working out for you. Our Pforever warranty covers the finish and function of your faucet, for as long as you own it. Anytime you need assistance please don't hesitate to call our customer service line 1-800-PFAUCET (1-800-732-8238). Thank you for your feedback. Pfister
                                                    Showing 1-30 of 31 reviews