I returned six (6) empty Primo 5 Gal. bottles but wasn’t asked whether my purchase was an exchange. As a result, the store treated the transaction as an initial purchase.
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Verified Purchase
Dec 26, 2023
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Verified Purchase
Dec 20, 2023
Very convenient and cleaner water than filling at the water dispensers. Hopefully it stays this way.
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Response from PrimoWaterCustomerServiceDec 21, 2023
Thank you for watering us with love, Danny! We're thrilled you're enjoying the Primo water!
Verified Purchase
Dec 20, 2023
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Verified Purchase
Dec 15, 2023
Great Product would buy again
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Response from PrimoWaterCustomerServiceDec 18, 2023
Thank you for your positive feedback!
Verified Purchase
Dec 13, 2023
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Dec 6, 2023
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Verified Purchase
Dec 2, 2023
good water tastes great good price fir re fills
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Response from PrimoWaterCustomerServiceDec 4, 2023
Thank you for watering us with love. We are so thrilled you are enjoying your Primo water!
Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 29, 2023
This is the worst water I have ever experienced, it’s even worse than restaurant water, will never but that water brand again.
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Response from PrimoWaterCustomerServiceNov 29, 2023
Thank you for providing your feedback. We're sorry for the experience you've had. Please contact us at social@primowater.com so we may provide further assistance.
Verified Purchase
Nov 29, 2023
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Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 15, 2023
Spring water is the way to go.
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Response from PrimoWaterCustomerServiceNov 15, 2023
Thank you for watering us with love, Coolchick!
Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 15, 2023
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Nov 8, 2023
I have purchased refills of 5 Gallon Waters from Home Depot for years. The checkout is quick and easy through the Self Checkout and it has saved me a lot of money since cancelling the delivery system through a Water vendor.
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Verified Purchase
Nov 8, 2023
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Verified Purchase
Nov 2, 2023
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Verified Purchase
Nov 1, 2023
The water is fine. However, the process is aweful. I did try to exchange. I put my old bottle in the empties/exchange cage but did not get a credit for it. I was charged 14.00 instead of $2.50 and didn't even get to keep my original bottle!
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Response from PrimoWaterCustomerServiceNov 1, 2023
Hi Pam, thank you for reaching out. We're sorry that you experienced this issue. Please email us at social@primowater.com with the location this issue occurred at and we will be happy to help you.