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Customer Reviews for RIDGID K-750 Drain Cleaning Snake Auger Drum Machine with 5/8 in. Pigtail

Internet #202826612

Model #51402

Store SKU #1001565008

  • Cable is designed for quick easy removal, up to 20 ft. per minute
  • Corrosion-resistant and designed for tough, harsh wear-and-tear
  • Carries the Ridgid full lifetime warranty for peace of mind

Customer Reviews

  • 3.6
    out of 23 reviews
  • 78% recommend this product
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Showing 1-23 of 23 reviews
Did not come with any cutting blades
just received my machine today no cutting blades for the head of the snake What's the deal with that? Please explains I'm ready to r*****. Return this product
by
    Had nothing but problems
    Had issues with this machine since day one. First it came brand new with a kink in the cable. The soft rubber pad under the frame has fallen broken off. I’ve used the machine on around 5 jobs and when trying to retrieve the cable it snapped off when it wasn’t even caught on a blockage. Had to dig up the drain to remove the cable. Not happy. Never had issues like this with my old sectional.
    by
    Response from Brand MarketingJan 17, 2018
    Thank you for contacting us. We're sorry your experience with your K-750 wasn't what you expected from RIDGID. We work hard to make the best drain cleaning products in the market. As such, we back every product support, training and the RIDGID Full Lifetime Warranty. Please contact us as 1-800-4RIDGID, option 4, or email us at rtctechservices@emerson.com, to discuss options for getting you back up and running. Regards, RIDGID
      by
        Wrong cable for the machine
        The machine is great but I order the cable that was recommended it was deliver and its the wrong type of cable
        by
          Rating provided by a verified purchaser...
          Rating provided by a verified purchaser
          by
          • Verified Purchase
          Gets the job done!
          This is a very powerful machine, it rips though anything. Wouldn’t recommend it for unsupervised first timers.
          by
            • Recommended
            Powerfull
            Compares to a lot of drain machines we have used, this machine can handle the 3/4 cable by 100 feet easily, cable runs smoothly through the auto feed & retracts with ease, the guys love it! After the initial set up I would check the drum & connections after a few jobs as the drum did get loose from the rear bolt. Overall a good purchase
            by
              • Recommended
              Great machine
              I could not depend on plumber to show up, even after many calls to him, to clean our clogged sewer lines. Got fed up with this so I purchased my own machine and love it! Save lots of $ over time and don't have to beg the plumber to do his job! Other macines on market but I wanted the best so I chose Ridgid!
              by
                • Recommended
                I want my money back!
                Dont buy. I have used this machine about 10 times and it has broken 4 times. Found the warranty process to be average at best. The indirect loss cause to my business is in the thousands.
                by
                  5 Star Review
                  Rating provided by a verified purchaser
                  by
                  • Verified Purchase
                  1 found this review helpful
                  Great machine. I have been running it for a few...
                  Great machine. I have been running it for a few years now. This was a recent replacement for me when I went into business for myself. My old o e stayed with my former employer. If you aren't experienced in how to operate one of these machines, then you shouldn't. A homeowner could get injured.
                  by
                  • Verified Purchase
                  I had a terrible experience with this order. For ...
                  I had a terrible experience with this order. For some reason you don't include the cable at all and when I got a cable the screw that attaches the cable to the drum was too thick... would give zero stars if I could
                  by
                  • Verified Purchase
                  1 found this review helpful
                  This product is well made
                  I had use this machine before where I work ,so went I wanted one for myself I purchase one just like .
                  by
                    • Recommended
                    Very efficient and usable design and construction.
                    This is a well designed and built piece of equipment. Easy to navigate and to move around. Ridgid has done it again.
                    by
                    Response from RIDGID Customer ServiceMay 19, 2016
                    Thank you for choosing RIDGID. We are glad to know you like your K-750 Drum Machine.
                      • Recommended
                      good product
                      product is good quality but availability is a problem it took a month to get and when I order parts to repair just about any of your products seems like it always backordered this does influence my buying decisions on your products verse your competiors
                      by
                        • Recommended
                        only thing did not come with a box to hold heads
                        good machine used them for years ,was a plumber for 30+ years
                        by
                          • Recommended
                          This is a Trusted Tool In The Piping Industry.
                          This Machine comes with everything you need to get the job done, easily and efficiently. At a very competitive price point, the trusted name, and a Lifetime Warranty, you Know Ridgid stands by and has confidence in their product. After using Ridgid Tools for over 30 years in the Piping Industry, there was no other choice for me.
                          by
                            • Recommended
                            waste of time
                            needed the product but kept sending me damaged product
                            by
                            • Verified Purchase
                            • Recommended
                            Without a doubt the best cable machine on the market although the one I received was not in perfect condition.
                            I have been purchasing Ridgid plumbing tools and recently power tools for over 40 years. I have Ridgid Pipe Threaders, Groovers, Pipe Cutters, Pipe Wrenches and even Shop Vacuums and Power Tools. Without a doubt, they are the best tools in the industry and I have never been dissapointed with any purchase. This is the first Ridgid product that I was dissapointed with. The Drum is out of round, bounces up and down causing it to vibrate excessivly and gouge against the belt guard cutting a grouge in the poly drum. I am sure this is an odd case and since I just received it I have not had the opertunity to call Ridgid to see how to get this corrected.
                            by
                              • Recommended
                              This is a great product.
                              Over all the k750 is great the only thing I would change is the wheel stops. It is very annoying to have to lift one side at a time to get the wheel stops down. Should be a a bar going all the way across so you can lift up and kick the stops into position.
                              by
                                • Recommended
                                product does it's job
                                Been using this product for years. It is reliable and always does what it is suppose to
                                by
                                  • Recommended
                                  Easy to use!
                                  this unit has lots of power and is safe and easy to use.
                                  by
                                    • Recommended
                                    Great product
                                    Great machine! Easy to handle! Cable holds up real good to roots, would like to see auto feed retrieve a little faster
                                    by
                                      • Recommended
                                      Showing 1-23 of 23 reviews

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