I love it! It's very pretty, plus it keeps my bedroom very cool. It's exactly what I was looking for.
by
Response from Sahara Fans TeamApr 5, 2022
Hi Erika32, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Verified Purchase
Recommended
2 found this review helpful
Jul 9, 2013
Not only does it add style to the room but it works!
I was a little surprised to see a personal name that the item was shipped from and that it was in two boxes. I was skeptical and thought that parts would be missing but it was easy to install and works perfectly.
by
Response from Sahara Fans TeamApr 5, 2022
Hi Blessing, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Pro
Verified Purchase
Recommended
3 found this review helpful
Jun 4, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Sahara Fans TeamJun 20, 2021
Hi there, We apologize for the inconvenience and want to help. Please call our customer service department at (800) 643-0067.
Verified Purchase
Sep 1, 2020
Pretty but not as powerful as I would have wanted...
Pretty but not as powerful as I would have wanted it to be
by
Response from Sahara Fans TeamSep 4, 2020
HomeDepotCustomer, Thank you for your feedback. If you have your proof of purchase, you can return within 30 days for a full refund. We are sorry for any inconvenience.
Verified Purchase
Aug 18, 2020
Looks great. The colors match my porch and the furniture perfectly.
Looks great. The colors match my porch and the furniture perfectly.
by
Response from Sahara Fans TeamAug 19, 2020
Glenn, Thanks so much for your positive review. I hope you enjoy your Tortola fan for many years to come! If you ever have a problem, don't hesitate to call customer service (877) 706-3267 for help!
Verified Purchase
Recommended
Jul 30, 2020
No airflow
Looks great but serves no purpose. Will need to pay electrician 3 times. To install, remove, and replace. I tried everything. No downward airflow. Small room shouldn't be Such a problem.
by
Response from Sahara Fans TeamAug 7, 2020
Ejm, I'm sorry for the inconvenience. Please make sure the reverse switch is on the proper setting. From the ground, the blades should be turning counter clockwise to offer the best air movement.
Nov 26, 2019
Good product at a very reasonable price.
Good product at a very reasonable price.
by
Response from Sahara Fans TeamDec 2, 2019
hixfix, Thanks so much for your positive review. I hope you enjoy your Tortola fan for many years to come! If you ever have a problem, don't hesitate to call customer service (877) 706-3267 for help!
Verified Purchase
Recommended
Jul 16, 2019
Has three speeds slow slower and slowest. Very disappointing ...
Has three speeds slow slower and slowest. Very disappointing
by
Response from Sahara Fans TeamJul 22, 2019
Douglas, I'm sorry for the inconvenience. Please make sure the reverse switch is on the proper setting. From the ground, the blades should be turning counter clockwise to offer the best air movement. If you have any questions or need some help, don't hesitate to call customer service (877) 706-3267.
Verified Purchase
May 14, 2019
Good product. Directions not particularly useful. Works fine and has nice styl.
Good product. Directions not particularly useful. Works fine and has nice styl.
by
Response from Sahara Fans TeamMay 15, 2019
FMTR, Thanks so much for your positive review. I hope you enjoy your Tortola fan for many years to come! If you ever have a problem, don't hesitate to call customer service (877) 706-3267 for help!
Verified Purchase
Recommended
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Response from Sahara Fans TeamFeb 8, 2019
We are glad you are pleased with your fan purchase and hope you enjoy it for many years to come.
Verified Purchase
Feb 5, 2019
5 Star Review
Rating provided by a verified purchaser
by
Response from Sahara Fans TeamFeb 8, 2019
We are glad you are pleased with your fan purchase and hope you enjoy it for many years to come.
Verified Purchase
Sep 15, 2018
Looks really nice but no air flow.
Looks really nice but no air flow.
by
Response from Sahara Fans TeamSep 20, 2018
Tropical blades move less air than traditional blades so this may be what you are experiencing. If it is a problem, you can replace the blades with traditional accessory blades available at the Home Depot.
Aug 30, 2018
At maximum rotation this fan produces very little air flow. I contacted the manufacturer and was...
At maximum rotation this fan produces very little air flow. I contacted the manufacturer and was informed they were aware of the problem..so why is this information not in the the product description? I am not happy! J. Spitzer
by
Response from Sahara Fans TeamSep 4, 2018
Typically ceiling fans with tropical blades move less air than traditional fan blades. If you need more air movement then I suggest swapping the blades.
Verified Purchase
Aug 29, 2018
I bought this fan for my study area, which has a combined space of approx. 20x14. The fan was no...
I bought this fan for my study area, which has a combined space of approx. 20x14. The fan was not difficult to put together or hang. It is not bright white and the fan blades are plastic. It is very nice and quiet but runs slow even on high speed. I would not recommend this fan if you are looking to move a lot of air. For my purpose, however, it works very well and I am happy with it.
by
Response from Sahara Fans TeamAug 30, 2018
Thank you for the positive review of our Tortola ceiling fan. We hope you enjoy it for many years.
Verified Purchase
Recommended
May 15, 2018
These fans look great, but fall way short on the airflow department. I stood on a step stool righ...
These fans look great, but fall way short on the airflow department. I stood on a step stool right under the fan and cannot feel any air flow at all. I reversed directions...same result. Would not recommend these to anyone.
Can I get my money back?
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Response from Sahara Fans TeamMay 17, 2018
I am sorry you are disappointed in the airflow. By nature tropical fans have a lower CFM (air movement) than standard blades. If you have had it for less than 30 days, the retailer should refund your money.
Verified Purchase
May 5, 2018
This fan looks nice but doesn't provide any breeze. What a total waste. What good is a fan that d...
This fan looks nice but doesn't provide any breeze. What a total waste. What good is a fan that doesn't give you a breeze? We needed 5, installed 1, will be taking them back. The directions are terrible too.
by
Response from Sahara Fans TeamMay 7, 2018
I'm sorry for the inconvenience. Please make sure the reverse switch is on the proper setting. From the ground, the blades should be turning counter clockwise to offer the best air movement.
2 found this review helpful
Apr 17, 2018
very happy with fans. a little off white but still...
very happy with fans. a little off white but still look good next to ceiling. very quiet.
by
Response from Sahara Fans TeamApr 17, 2018
We are thrilled that you are happy with our Tortola ceiling fan!
Verified Purchase
Apr 4, 2018
Blades were made of plastic.. I didn't realize this on...
Blades were made of plastic.. I didn't realize this on the purchase of this product. I am sure if plastic blades were included in the description of the product. If it wasn't it should be. When I returned the item to HD the associate told me this type of fan was normally used on a porch or outdoor space; where plastic would deteriorate less quickly.
by
Response from Sahara Fans TeamApr 9, 2018
Cheryl, I am sorry that the fan is not what you were expecting. While not included in the product description, it does state ABS Plastic in the product specs for the blades.
Verified Purchase
Nov 7, 2017
Does not seem to move much air. We installed two...
Does not seem to move much air. We installed two in our lanai, which is 12x21, you can barely feel a breeze. We have builder installed fan in living room, gives more air than two of these. Pretty but that's about it.
by
Response from Sahara Fans TeamApr 10, 2018
I'm sorry for the inconvenience. Please make sure the reverse switch is on the proper setting. From the ground, the blades should be turning counter clockwise to offer the best air movement.
Verified Purchase
Jun 13, 2017
I bought two and they are very quiet and give...
I bought two and they are very quiet and give off the illusion of being actually bigger than they are. Also, they look better in person than in the online pic. Pleased with the purchase.
by
Response from Sahara Fans TeamApr 5, 2022
Hi Eric5, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Verified Purchase
Apr 25, 2017
Sahara fan review
The fan is beautiful as others have said it is not lwhite but it does not look bad next to my white ceiling. This fan does not provide a lot of air flow as others have said. I hung it in my bedroom which is not a large room and very little air movement can be felt.
by
Response from Sahara Fans TeamMay 16, 2017
To ensure that the fan is running in the correct direction, see the manual for proper switch alignment! This could be causing the inadequate air rotation. One direction is great for winter months, while the other is optimized for summer months.
Dec 10, 2016
Product is okay, not super. If you have not hung a lot of ceiling fans then this one will be a p...
Product is okay, not super. If you have not hung a lot of ceiling fans then this one will be a problem for you as steps are left out and in the incorrect order. Once hung it wobbled a little and I had to adjust it somewhat and let it run in.
by
Verified Purchase
1 found this review helpful
Sep 26, 2016
Great, cool fan!
I bought the fan having never purchased anything from the store before but I'm glad I did. The fan works great and has a nice look on my patio
by
Response from Sahara Fans TeamApr 5, 2022
Hi Desertluvr, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Recommended
1 found this review helpful
Jul 21, 2015
Looks great performs not so great.
Looks good but not much air flow! Sitting right under it, you barely feel any breeze. This product is just for looks.
by
DIY
Verified Purchase
1 found this review helpful
Apr 29, 2014
quality a disappointment
I actually decided to return this fan prior to it being installed. When I opened the box I was disappointed to discover that the fan blades were plastic. I guess I expected wood or even metal. The blades were painted a dull brown that I couldn't justify putting in my room as it wouldn't beautify it. The price was reasonable but I guess you get what you pay for! I plan to buy a different Sahara fan that cost a bit more but is worth the price
by
DIY
4 found this review helpful
Jul 30, 2013
Nice look and very functional
Good performance, good value and looks very nice in any living room or outdoors
by
Response from Sahara Fans TeamApr 5, 2022
Hi vico, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Pro
Verified Purchase
1 found this review helpful
Feb 20, 2013
A great fan for indoor or outdoor use
Unfortunately, this review will not help very many people because the white fan has been discontinued. It is a shame because it is a very attractive fan that blends into the ceiling in our living room and gives our Florida condo a tropical feel. We have the brown version on our lanai with the light kit and we really like it as well. If they br ing the white ones back I will get a couple more for the condo bedrooms.
by
Response from Sahara Fans TeamApr 5, 2022
Hi Dave, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Pro
Verified Purchase
Recommended
2 found this review helpful
Sep 4, 2012
Love this fan!
Great looks! Great Price! Love this fan! We looked at so many to choose the right look for our Florida home.
Perfect choice!
by
Response from Sahara Fans TeamApr 5, 2022
Hi JeffD, Thanks so much for your positive review. We hope you enjoy your fan for many years to come!
Verified Purchase
Recommended
2 found this review helpful
Jul 19, 2012
I received two fan motors that did not turn
The wrong color blades were sent and the two fan motors that were sent did not turn.
by
Verified Purchase
1 found this review helpful
Jul 4, 2012
could use some improvements
The fan's screws that attach the blades to motor were not long enough and tore into brackets. Installer said this was a problem.