Thank you for sharing your input about the Family Hub, Robin. We are here to help.
You can customize the Family Hub's Home screen and make it yours. Add the apps and widgets that best suit your family's needs, and remove the ones that don't. You can also select from various widget sizes, customize the screen's wallpaper, and add extra Home screens. Please check this link for details.
Customize your Samsung smart fridge panel
https://www.samsung.com/us/support/answer/ANS00062804/
To make things a little easier, Samsung smart fridges have not one but two SmartThings widgets that can be placed on your Home screen. The regular widget lets you view and activate your smart devices, while the video widget gives you access to your smart cameras. Please check this link for details.
Use SmartThings on your Family Hub smart fridge
https://www.samsung.com/us/support/answer/ANS00086862/
For voice recognition or voice command, we recommend you follow these steps:
• Stand no more than 3 feet (1 meter) from the refrigerator and speak loudly and clearly towards the built-in microphone.
• Speak at a regular pace. Reduce ambient noises, such as noises from a living-room TV
Please check this link to your user manual for details. Turn to page 50.
https://downloadcenter.samsung.com/content/UM/202102/20210208113251781/FDR_RF6000T_DA68-04014A-00_EN-MES-FR_F-Hub_USA.pdf
The Family Hub app is your one-stop shop for your favorite apps, like Memo, Calendar, and more. You can access these apps from anywhere and use them to control features on the Family Hub fridge. Please check this link for details.
Use the Family Hub app on your phone
https://www.samsung.com/us/support/answer/ANS00077919/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145689650) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille