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Customer Reviews for Swing-N-Slide Playsets Grandview Twist Deluxe Complete Wooden Outdoor Playset with Slide, Dual Rider and Backyard Swing Set Accessories

Internet #301781446

Model #PB 8020

Store SKU #1002455644

  • Features two unique playset sliding experiences for active play
  • Two playground set play decks for extra space and twice the fun
  • Swing set activities promote healthy outdoor adventure

Customer Reviews

  • 3
    out of 15 reviews
  • 55% recommend this product
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Showing 1-15 of 15 reviews
Made for some Happy Kiddos
This playset made for some very happy kiddos, and they enjoyed helping us build it. We took our time over a week and a half, a little after work on weekdays, and a lot on 2 Saturdays. My wife and 3 little boys helped me, and we were proud of our handiwork! We were all super excited once it was finished, and the kids now play on it constantly, weather permitting. I give this an overall rating of 4 stars because while it is super fun for the kids, there are a few minor things that could be better. First, most of the screws were square-head screws, which normally would be easy to work with, but it seems these were slightly smaller than a size 2 bit, but too big for a size 1 bit to work. I had to grind down each bit I used, including the one that came with the hardware in the set to get them to work, but they still wore out real fast, and I went through probably 7 square head bits. We still got all the screws in, and it seems pretty sturdy. I think I would have preferred Phillips head screws, though. Also, one of the short bolts for the rock climbing wall was missing from the hardware, but we were able to improvise with one of the next size up, as the set included bolts for possible thicker boards. The bolt just stuck out a little bit on the back, but not too bad. Second, the tube slide was somehow omitted from the original shipment, so we called Home Depot, and they sent us one right out. It took about a week from when we called, but that worked out just right, since we didn't get to that part in the build till then anyway. The tube slide was somewhat difficult to assemble, especially the exit piece. Matching the holes up in the plastic was tough, and we ended up having to re-drill a few. Third, there were a few pieces of lumber that cracked easily, so after that, we were careful to pre-drill holes if none were present if we thought the board might crack. There were actually a few extra pieces of lumber included, as well as an extra plastic window piece, presumably just in case this happened. The 2 boards that split all the way thru were the small horizontal boards that go on the top and bottom of the window, and those were some of the extra boards included, so it worked out fine. Also, I may have put the screws through the wrong side the first time, as the instructions on that part were slightly confusing. Finally, the main entrance to the upper levels is via the climbing wall, but our 2-year old can't quite make it up that yet, so we had to stick a Little-Tykes slide under the lower landing for him to climb up. We may end up getting some more lumber to build some stairs, but it's working out for now. Overall, the kids are very happy with it, so that makes us happy. The swings are high quality, and the kids love them. They also love the tube slide, and go up and down it several hundred times a day. They like the sidewinder slide, and our oldest (8) loves the monkey bars. We plan on putting a sandbox in the space underneath, and we look forward to many fun years of play with this in our backyard. We posted pictures on Facebook, and many of our friends were impressed and asked about it, and said they want one just like it. It's a good looking addition to our backyard, and the kids are already planning play-dates with friends on it.
by
  • DIY
  • Verified Purchase
  • Recommended
3 found this review helpful
by
  • Verified Purchase
Takes to long to come in
How can I leave a review when I don’t even have it yet. It stinks that my grandson is waiting to play on his playset and it hasn’t even come in. Should work a little faster
by
    • Recommended
    The final product is beautiful however the assembly was awful....
    The final product is beautiful however the assembly was awful. There were a lot of missing pieces of hardware which made assemble very difficult.
    by
    Response from SwingNSlideProductExpertApr 24, 2018
    Thank you for purchasing the Grandview Twist Swing Set. Sorry for the issue you ran into. Please let us know at cs@swing-n-slide.com or 800-888-1232 for help. SwingnSlide
    • Verified Purchase
    I just had the opportunity to prepare for installation, due...
    I just had the opportunity to prepare for installation, due to the winter temps, then the rain. The packages had all parts except the following: SA3074, SA3075, SA3076, SA3077, SA3078, and SA3079. Can they be shipped directly to me please. Obviously, I can’t start without the hardware.
    by
    Response from SwingNSlideProductExpertFeb 21, 2018
    Grandview Twist Deluxe is a wood complete swing set. All the materials to build it come with it. If you are missing something please contact us at cs@swing-n-slide.com or 800-888-1232. SwingnSlide
    • Verified Purchase
    We hired someone to put this together for us. It's a good thing we did. He is used to building ...
    We hired someone to put this together for us. It's a good thing we did. He is used to building these playsets and it took him three days. He had to go to the store several times for screws that were either missing or improper for the purpose. He said that the playset was of excellent quality, just difficult to decipher instructions, missing screws, and a lot of pieces. The tubular slide alone was about 20 pieces to put together.
    by
    Response from SwingNSlideProductExpertJan 11, 2017
    Grandview Twist Wood Complete Play Set is one of the largest units. Please contact Swing-N-Slide CS department with any issues while building. CS@swing-n-slide.com or 800-888-1232. SwingnSlide
    • Verified Purchase
    1 found this review helpful
    Poor wood quality
    The wood is not of good quality. It has been splitting as my husband has been putting it together. And he's been predrilling and following the directions exactly. He is going to either have to reinforce the entire thing with better wood or start over using better quality wood.
    by
    Response from SwingNSlideProductExpertJul 18, 2016
    Grandview Twist comes with a 5 year warranty. The wood is an imported Cedar with a water base stain. Please contact CS@swing-n-slide.com with any issues. SwingnSlide
      Grandview Playset
      Shipping was fast but was freight and we had to meet the driver due to our road not supporting tractor/trailer travel. Book is somewhat complicated at first but once you get moving, it isn't much of an issue. It did take more than one day to finish. Some wood did have some minor cracking when putting screws in but the structure is still overall sound. We've only had ours up a week so I cannot speak on durability but it is asthetically pleasing. My 2 children ages 8 & 5 love it.
      by
        • Recommended
        Missing hardware
        This playset looks great now that it is complete. There were multiple bolts and screws missing to complete it. I would not purchase this playset again. Customer service was not very receptive about my concerns of the missing hardware.
        by
        Response from SwingNSlideProductExpertJun 23, 2016
        Grandview Twist is a wood complete swing set. If you have missing parts please contact CS Swing-N-Slide 800-888-1232. SwingnSlide
          1 found this review helpful
          Not for ages advertised
          This product is not for 3-10 year olds as advertised...great for your 3-6 year olds but don't plan on it lasting until 10. good quality...long build time...just plain to small for what the pictures made me think and it is too late once you get it home and start building.
          by
          Response from SwingNSlideProductExpertJun 9, 2016
          Grandview Twist Wood Complete Play Set is design for ages 3 to 10 year olds. Comes with a 5 year warranty. Slides have a lifetime warranty. It is one of the largest swing sets we make. SwingnSlide
          • DIY
          • Verified Purchase
          ok wood sucks
          This was ok the kid l9ve it when we got it up...but wood sucks splits to easy not all screws and bolts were in it... slides were bent which made it hard to put togeather. We had to make several trips to home depot to buy parts.....
          by
          Response from SwingNSlideProductExpertMar 17, 2016
          Grandview Twist Wood Complete Play set is made from an imported Cedar with a stain on it. Insect & rot resistant naturally. Sorry for the issues you experienced while installing your swing set. There is a 5 year warranty on everything and a life time warranty on slides. Design for many years of play. Please contact Swing-N-Slide Customer Service at 800-888-1232 if you have questions or need parts sent. SwingnSlide
          • Pro
          • Verified Purchase
          More than a TWO person job.
          We love our new playset. The instructions were clear except online it said you needed 4 2x4s for the turbo slide but the kit had those pieces too.We got it for our three year old so we used the those extra boards and added a ladder.The must challenging aspect was the turbo slide! The holes didn't line up so we had to use 4 men an force the sections to line up. It took about 20 hours total to assemble. That did not count organizing and sorting all the material. I highly recommend putting all matching hardware in separate zip lock bags with labels. It will make the process go smoother. Good luck and enjoy this awesome price effective set!
          by
            • Recommended
            Somewhat disappointed
            Although all the pieces were there it came with 2 books of instructions but they were both in Spanish, no English instructions at all!!! Took twice as long to put together because of this and we had to buy extra hardware because obviously some was used where it shouldn't have been and we had some wooden pieces left over, obviously because we don't speak or read Spanish!!!! Went to the website and printed off the English instructions for this model but they didn't match at all!!! VERY DISAPPOINTED!!!!!!
            by
              1 found this review helpful
              good
              good. price was fair. delivery was timely & very good.Although skid no good & driver had unload by hand! Driver was excellent ! & placed it where I needed it. I will consider home depot again for like purchases.
              by
              • Pro
              • Verified Purchase
              • Recommended
              great value for the $$$$
              Lot of pieces and parts but once sorted it went together well -- all parts were there , took a weekend to put together
              by
              • DIY
              • Verified Purchase
              • Recommended
              6 found this review helpful
              Showing 1-15 of 15 reviews

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              Number of Swings Included

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              Mounting

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              Life Stage

              Big Kid (5-12 Years), Small Kid (3-5 Years)

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              Frame Material

              Wood

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              Included

              Slide

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