Love it the guys were very. Professional and super nice
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Response from Engineered Floors LLCAug 8, 2023
Awesome to hear. Thank you for sharing your review and kind remarks
Verified Purchase
Jul 27, 2023
Looks and feels great
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Response from Engineered Floors LLCJul 28, 2023
Susan, we hope you enjoy your new Otis flooring. Thank you for your review.
Verified Purchase
Jul 19, 2023
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Verified Purchase
Jun 29, 2023
Home Depot carpet was beautiful. The team was knowledgeable and the service was exceptional. Carpet installer Robert and Home Depot Billy demonstrated effective business collaboration. They went above and beyond to make sure I was happy. The best service. Thank you
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Response from Engineered Floors LLCJun 30, 2023
Wow - thank you for sharing your experience and for you kind remarks regarding the installation crew. Thank you for taking the time to share your experience.
Verified Purchase
Jun 28, 2023
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Verified Purchase
Jun 21, 2023
Very pleased with installers work...
Very pleased with installers work
by
Response from Engineered Floors LLCJun 22, 2023
JD, thank you for your comments and for choosing the Otis carpet for your home.
Verified Purchase
Jun 14, 2023
by
Verified Purchase
Jun 10, 2023
Great quality carpet. Highly recommend it....
Great quality carpet. Highly recommend it.
by
Response from Engineered Floors LLCJun 10, 2023
So glad that you are pleased with your Otis carpeting. Thank you for your recommendation.
Verified Purchase
Jun 2, 2023
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Verified Purchase
May 24, 2023
Everything was perfect and he was very helpful....
Everything was perfect and he was very helpful.
by
Response from Engineered Floors LLCMay 25, 2023
Thank you for the five stars and the comments regarding the installer. We are happy that you are pleased with your purchase.
Verified Purchase
May 10, 2023
Happy with purchase, looks great and feels super plus good...
Happy with purchase, looks great and feels super plus good installation
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Response from Engineered Floors LLCMay 10, 2023
Alan, thank you for the comments on the installation and feel of your new Otis carpeting. We appreciate that you chose the Otis carpet for your home.
Verified Purchase
May 10, 2023
We like that this carpet color is good blend and...
We like that this carpet color is good blend and goes well with many wall colors, it is durable and soft feel to it. We were very disappointed in the Crew2 Installation process, as they didnt call ahead, just showed up (luckily our son was at the house ahead of expected time) they were quite rough during the installation, scuffing up and making a few small holes in our walls and then one corner area in the one bedroom had the tack strip pop up off the floor and the carpet was not fully stuck onto the tack strip there either. Then the communication with them was terrible, they tried to say the tack strip issue was our fault due to not having our trim on!!! Also the one person on the phone was very snide and non-understanding of our frustration , didn't give us any time frame of when they would come and repair the tack strip or cared that this was holding up our progress to finish the house and get renters moved in!! We did finally get them back to fix it and just now finally got a $100.00 gift/rebate card from the Home Depot Store in Fridley. Jen Figley, Specialty Supervisor there was very cooperative and pleasant to work with and got things rolling quickly.
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Response from Engineered Floors LLCMay 10, 2023
Jon, we do apologize that you had issues with your installation and glad that it is resolved. We are happy that the colors of the carpet worked well in your renter's home.
Verified Purchase
May 4, 2023
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Verified Purchase
May 3, 2023
Love it! It is so soft under your feet. And...
Love it! It is so soft under your feet. And color is very nice.
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Response from Engineered Floors LLCMay 4, 2023
We are very pleased that you love the softness and that the color works well in your home. Thank you for selecting our carpet for your home.
Verified Purchase
May 3, 2023
I love the color and texture of the carpet. I...
I love the color and texture of the carpet. I looks beautiful in the rooms in my home.
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Response from Engineered Floors LLCMay 4, 2023
We are happy that the Otis fits the bill for you. Enjoy your new floorcovering.
Verified Purchase
Apr 27, 2023
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Verified Purchase
Apr 19, 2023
This carpet is not the top quality stuff, great for...
This carpet is not the top quality stuff, great for a rental or budget oriented property. We only purchased it because all the other options had serious wait times for it to be available.
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Response from Engineered Floors LLCApr 20, 2023
Sammy, we are happy that the carpet and timeline worked well for you. Thank you for choosing the Otis carpeting for your needs.
Verified Purchase
Apr 19, 2023
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Verified Purchase
Apr 12, 2023
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Verified Purchase
Apr 6, 2023
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Verified Purchase
Mar 29, 2023
Very happywithourpurchase...
Very happywithourpurchase
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Response from Engineered Floors LLCMar 30, 2023
Karen, we are very pleased that you are happy with your new Otis carpeting. Thank you for your purchase of our carpet.
Verified Purchase
Mar 29, 2023
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Verified Purchase
Mar 29, 2023
We have had this carpet for about a month now...
We have had this carpet for about a month now and we like it a lot. The quality seems to be as good as the Mohawk carpet we installed in our old house 20 years ago. Hopefully this holds up as well as that carpet did.
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Response from Engineered Floors LLCMar 29, 2023
Brian, we appreciate your review and thank you for choosing our carpet.
Verified Purchase
Mar 25, 2023
They did great. Carpet looks so good...
They did great. Carpet looks so good
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Response from Engineered Floors LLCMar 25, 2023
Kristen, thank you for your review and comments we appreciate you selecting our carpet for your home.
Verified Purchase
Mar 23, 2023
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Verified Purchase
Mar 23, 2023
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Verified Purchase
Mar 15, 2023
Beautiful carpet color and comfortable under foot. Great quality for...
Beautiful carpet color and comfortable under foot. Great quality for the price!
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Response from Engineered Floors LLCMar 18, 2023
Enjoy your new flooring and the comfort of your new Otis carpeting.
Verified Purchase
Mar 8, 2023
by
Verified Purchase
Mar 8, 2023
I love the color, texture and look, love it!
I love the color, texture and look, love it!
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Response from Engineered Floors LLCMar 8, 2023
Great to hear. WE are very happy that you are pleased with your selection.