Hi MusicCityGal,
Thank you for taking the time to share your feedback regarding your recent experience with our faucet. We apologize for any inconvenience caused by the water retention issue you described.
To better assist you and address this matter promptly, we kindly ask that you send an email to jessp@vigoindustries.com with the details of the issue, including any videos demonstrating the problem, along with your contact information.
We are dedicated to ensuring customer satisfaction, and we appreciate the opportunity to resolve this matter for you. Please rest assured that your feedback will be thoroughly reviewed and addressed accordingly.
Thank you for bringing this to our attention, and we look forward to assisting you further.
Regards,
VIGO Product Support