I installed myself. Relatively simple to install. Looks and works great!
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Response from Product SupportJun 4, 2021
Thank you so much Wisconsin for welcoming VIGO into you home a with your new VIGO Atticus Wall Mount Bathroom Faucet. The photo is lovely and we are delighted to hear that you are enjoying the highest quality and design of our units.
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Customer review from vigoindustries.com
May 13, 2021
I bought the Chrome wall mount bathroom faucet VG05003 but couldn’t find it in the Vigo system
The bathroom faucet I got is the VG05003 but couldn’t find it in the Vigo system to register. Bought it on 12/22/2020 and just finished installing installing it on 5/12/2021. It looks and works great.
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Response from Product SupportMay 14, 2021
HI Garyv, I do apologize that you had an issue with your registration. If you can send me the information, I would be more than happy to assist you in registering your VIGO Titus Wall Mount Faucet. Send the information to
SF@vigoindustries Attn: Barbara and I will register for you.
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Customer review from vigoindustries.com
Mar 28, 2021
Cracked brass inlet
Bought this a year ago before ready to install. Then found a crack in the casting. Was worried about warranty, but registered online and was speedily sent new brass body. Installed tonight and it works. So VIGO does stand by its warranty.
I will agree that the fit on the threads is off a tiny bit. Lots of teflon tape and thread sealant. Wrap tape more frequently as you go down threads to create a taper.
I had to change the black bushing to remove the cartridge and migrate it over. That took a lot of pressure and I was worried I might damage it, but it did come lose. Instructions for this part would be desirable.
This black bushing that fits over the cartridge must be aligned with the flats to match the cover plate. I found this to require a lose fit or insanely tight one (it came insanely tight). So I opted for teflon tape so it wouldn't be damaged by over tightening. I don't believe it needs to be water tight as the cartridge has o-rings, but clarity on this fact would be helpful.
So far, gently tightened against the teflon tape, 24 hours after turning water on there is no leak.
Conclusion
1. rock solid response to warranty issue and immediately resolution
2. machining on threads leaves a bit too much play, addressed with careful sealant and teflon
3. finished look is gorgeous as is price point
4. Instructions for servicing cartridge and black bushing should be included.
I'm very happy now.
Final question: yes the flow rate is quite low, but for me this is fine because it is being installed on a small bowl sink for brushing teeth and hand washing. But, can the flow rate be changed? I noticed a small gasket in the brass fitting for the faucet. Is it removable to change flow rate?
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Response from Product SupportMar 30, 2021
Hello Michaeljohn! Thank you for your five-star review of your VIGO Cornelius Wall Mount bathroom faucet. At VIGO, we strive to create the highest quality, design, and customer experience for our customers. We could not be happier to hear you are welcoming VIGO into your home, enjoy!
Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
All the best - VIGO Product Support Team
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Customer review from vigoindustries.com
Feb 19, 2021
Great quality product
Easy to install. As shown on the picture. Great quality! I recommand this product
New scandinavian design in progress...
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Response from Product SupportFeb 23, 2021
What stunning photos! Thank you so much for sharing. We are delighted to receive your five star rating and recommendation of your new Cornelius Wall Mount Bathroom Faucet. Enjoy
Verified Purchase
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Customer review from vigoindustries.com
Jan 25, 2021
Great
Great product and quality
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Response from Product SupportJan 26, 2021
Your faucet looks lovely and we are so happy to hear that you are enjoying your VIGO Titus Wall Mount Faucet. Thank you for the five-star rating. We are confident that you will continue to enjoy it for many years to come.
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Customer review from vigoindustries.com
Dec 19, 2020
Great design and Easy installation
Bought this on 12/16/2020 on-line and installed today, 12/18/2020.
a little pain in placing the knobs but overall it is awesome.
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Response from Product SupportDec 21, 2020
Thank you for your five star review on your VIGO Titus Wall Mount Bathroom Faucet. We’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Nov 19, 2020
Great looking!!
We have gotten so many compliments! Excellent quality!!
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Response from Product SupportNov 20, 2020
Thank you so much for your five-star review and very kind words on your VIGO Titus Faucet. We love the photo, it's stunning!! I have to agree that it looks beautiful in your bathroom, enjoy !
Verified Purchase
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Customer review from vigoindustries.com
Nov 4, 2020
I love this faucet
Works great in my vessel sink. Love the wall mount. Quality product and comes with everything you need!
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Response from Product SupportNov 4, 2020
Good morning Susan,
Thank you so much for taking the time to send over your amazing review and five-star feedback on your recent purchase of the VIGO Titus Wall Mount bathroom faucet. We are so happy to hear that you VIGO Industries has met your expectations and we are certain you will continue to enjoy your matte stone sink for years to come.
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Customer review from vigoindustries.com
Sep 25, 2020
Great look and quality!
I bought these because of a narrow-width vanity and they look great! I constantly get compliments on the look and feel.
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Response from Product Support/BGSep 30, 2020
Thank you for your kind words. We appreciate you for taking the time to share your experience with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Sep 2, 2020
Great Looking Faucetd
Just had the new Vigo Titus Brushed Nickle Finish faucets finished to my New Bathroom They look Amazing only problem we found is we had them fitted over the Bath tub so the flow of water was really low so had to remove flow resstrictor in spout Now They Work And Look Great and the box and package they came in was very high end but not high end prices well done Vigo
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Response from Product SupportSep 2, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
Verified Purchase
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Customer review from vigoindustries.com
Sep 1, 2020
Elegance
Our Master Bath vanity was designed around the use of this wall faucet and vessel sink set. We love how it turned out. Now hoping the replacement H handle arrives before the Plumber is scheduled to finish the install. It was missing the Nylon and set screws.
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Response from Product SupportSep 2, 2020
Thank you for taking the time to review our product. If you need any assistance please do not hesitate to contact us.
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Customer review from vigoindustries.com
Aug 11, 2020
It looks amazing!!
I wanted a WOW factor and this faucet delivered!! It got installed a couple weeks ago and it looks amazing.
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Response from Product SupportAug 12, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Apr 28, 2020
Very nice and sleek faucet
This is really very nice and sleek faucet and looks great on top of my bathtub
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Response from Product SupportApr 29, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Apr 24, 2020
Beautiful
Great quality. Straight-forward install.
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Response from Product SupportApr 29, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Feb 24, 2020
Sleek Classic Modern Finish!
Absolutely great brand and product. Finished our Classic modern bathroom suite with a great touch.
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Response from Customer ServiceMar 12, 2020
Thank you for this 5-star review. We appreciate you for taking the time to share your feedback with VIGO and we’re glad that you are satisfied with your purchase! At VIGO we strive to provide customers with THE IDEAL EVERYDAY.
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Customer review from vigoindustries.com
Feb 18, 2020
Excellent quality easy to install . The final touch that...
Excellent quality easy to install . The final touch that Makes my bathroom look fabulous. Plus was the city that my dad was born :)
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Verified Purchase
2 found this review helpful
Feb 16, 2020
With a narrow cabinet - wall mount faucets are the only option!
We were challenged with a narrow 22” cabinet depth. I had always wanted to install wall mounted faucets and this was that perfect opportunity. Routing water lines and building a firm mount for the faucet was a bit challenging, but the final product was worth it.
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Response from Customer ServiceFeb 28, 2020
Thank you for this 5-star review. We really appreciate you taking the time to share your feedback! We are glad you are happy with the faucets. They look great in your bathroom! Thank you for choosing VIGO!
Verified Purchase
Recommended
Customer review from vigoindustries.com
Sep 22, 2019
Stylish
[This review was collected as part of a promotion.] I am very impressed with this product. It is simple but stylish. The quality seems to be very good. Easy to install, no problems at all. The lever seems to move smoothly with the ability to adjust water temperature and your water pressure. I love that I will not have to worry about having to clean water spots off of faucets or the counter tops. Saves so much time with easy cleaning and that is wonderful. This being wall mounted frees up so much space which was much needed in my home. As of now I am completely satisfied with this product. I think I will get years of use from this product and that makes me happy. I highly recommend to anyone wanting to update their bathrooms!
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Customer review from vigoindustries.com
Jun 24, 2019
Beautiful on the outside but difficult on the inside
I bought two of these beautiful wall mount faucets approximately 2 months ago. The only issue I have with them is that it took an enormous amount of Teflon tape to keep the rough in for the mixer and the spout to stop leaking. Especially the spout. I had to wrap at least 1/8 of an inch of tape around the threads to get it to stop leaking. I even tried pipe dope with Teflon tape and that didn’t work. It took me six times before I managed to stop water from leaking from behind the spout. i almost called the company to ask if there was a trick to getting it to stop or if they had a bad lot. They are brass fittings, and they can be tricky but these were very loose. I would recommend this faucet to a friend, but only if they were having them professionally installed or were very patient.
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Verified Purchase
Recommended
Customer review from vigoindustries.com
May 28, 2019
Excellent features
Glad I got talk in to buying this faucet
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Verified Purchase
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Customer review from vigoindustries.com
Jul 18, 2018
Have 3 but...
We loved the design and look and purchased 3 in the oil rubbed bronze but during the building of our house we changed a few things and once we had our vessel sink installed the oil rubbed bronze just isn’t going to work. Visited the website and see that now matte black is available (this would be perfect) but NONE of the companies listed on “where to buy” do not carry the matte black.
The one we have installed works perfectly fine, flow is good, stylish and sends water an adequate distance into a vessel sink. The knobs work without and appear even and all parts to install were present.
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Response from Customer Service ManagerJul 19, 2018
Hi Snowbunny,
Thank you for your feedback and thank you for being the best part of VIGO! The brand new Matte Black finish is scheduled to arrive in our warehouse on 8/20. The model number is VG05002MB and you can do a google search after that date to find an online retailer.
If there is anything else that we can assist you with, we are available at 866-591-7792.
Best regards,
Dawn
Recommended
Customer review from vigoindustries.com
Jan 15, 2023
Great product & Packaging, installation guide lacking.
This is my 3rd Vigo faucet. Great product & packaging, but this time, there was no hole guide templates for cutting out the required holes in tile or stone. The instructions only indicate the tap hole size and nowhere is the tap handle hole size indicated.
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Customer review from vigoindustries.com
Mar 28, 2022
Need some fitting adjustment
Because of fixing hole not flat, fixation inside the wall required some adjustment, also not same friction on both handle, one is stiffer than the other
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Response from Product SupportMar 30, 2022
Thank you for your 4 star rating Quebec Nico, we certainly appreciate it.
If you feel that the handle is stiff to turn, you may need to re-seat the cartridge. For additional clarification, please contact our product support team at 866-591-7792, option 2 and allow us to trouble shoot what the issue could be.
Recommended
Customer review from vigoindustries.com
Feb 6, 2022
Flawless design of form and function
We got the Matte Black version not chrome and it's better than expected installing and function. Have read others where they had spout leak with ours we used 8 turns of Teflon tape and no leaks
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Response from Product SupportFeb 9, 2022
Thank you Ovie, for your 5-star review and for your kind words on your VIGO Atticus Wall Mount Bathroom Faucet. We are pleased that you had such a great experience and that you were able to share a VIGO brand review. We strive to provide the highest quality, design, and customer experience; we are confident you will continue to love your product for years to come.
Customer review from vigoindustries.com
Aug 1, 2021
Nice looking
Just had it installed leaking from the cold water valve
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Response from Product SupportAug 2, 2021
Hello Miami john, Thank you for your four-star review of your VIGO Titus Wall Mount Bathroom Faucet. We appreciate you taking the time to share your experience with us. Should you have any questions in the future please reach out directly to our specialized product support team by emailing sf@vigoindustries.com, and we will be more than happy to assist you.
Customer review from vigoindustries.com
May 6, 2021
Well made faucet
I bought this a couple of days ago and have not had the opportunity to install it yet. I was impressed with the secure packaging and sturdiness of the product
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Response from Product Support SupervisorMay 7, 2021
Thank you cidals62 for sending over your five star review and kind words on your newly purchased VIGO Titus Wall Mount Bathroom Faucet. We are confident that you will love it even more after installation. Enjoy
Recommended
Customer review from vigoindustries.com
Apr 16, 2021
Love the look
I have this faucet roughed in but have not turned the water on to it yet. My only concern is how the finish trim nozzle connection is loose because it is a straight thread connection instead of a pipe threads.
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Response from Product SupportApr 20, 2021
Thank you Enrima for the five star rating. If you need trouble shooting for your new unit, please contact our product support team at 866-591-7792, option 2 and we will be more than happy to assist you.
Verified Purchase
Recommended
Customer review from vigoindustries.com
Feb 13, 2021
Loved design
I bought it for a mobile home but it would not fit it was too deep. Needed a spacer to fit. I loved the design it was so modern. But you can’t get parts locally. Especially the springs.
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Verified Purchase
Customer review from vigoindustries.com
Jan 29, 2021
Great features
I just received my VIGO faucet. Can't wait to install it. This review is based on how impressed I was with the whole packaging. I will come back and show off with my new faucet.