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Customer Reviews for Water Creation Vintage Classic 8 in. Widespread 2-Handle High Arc Bathroom Faucet with Pop-Up Drain in Triple Plated Chrome

Internet #303402267

Model #F2-0012-01-BX

Store SKU #1002790675

  • Vintage classic design enhances bathroom aesthetic
  • Solid brass construction ensures durability
  • Customizable handle styles to match your unique preferences

Customer Reviews

  • 3.8
    out of 22 reviews
  • 67% recommend this product
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Showing 1-22 of 22 reviews
Beautiful Faucet!
Gorgeous design and great quality. Perfect for that vintage feel and exactly what I was looking for in our powder room. Love the finish of the brass...not that cheap shiny look. Can't speak on installation, but no one mentioned any issues putting it in. Highly recommend.
by
Response from WC Customer ServiceJan 24, 2024
We greatly appreciate you for dedicating your time to share your positive experience with our company. Your feedback is a tremendous source of motivation for all of us here at Water Creation.

We are absolutely thrilled to learn that your experience with our product and service not only met but exceeded your expectations. Delivering exceptional experiences to our customers is at the core of what we do, and your satisfaction reinforces our commitment to this goal.

Your feedback is invaluable to us, and it serves as a reminder of the importance of our ongoing efforts to provide the best possible service. Your kind words are deeply appreciated, and we are honored to have had the opportunity to serve you.

Thank you once again for choosing Water Creation. We eagerly anticipate the opportunity to serve you again in the future, and we look forward to exceeding your expectations once more.
Sincerely, Water Creation Customer Team WaterCreation1
    • Recommended
    Beautiful faucet, great upgrade. Able to install myself....
    Beautiful faucet, great upgrade. Able to install myself.
    by
    • Verified Purchase
    The faucet itself is beautiful. However, we just discovered a leak in the neck. (Not at a seal or the threads) but out of the side of the faucet. It has only been installed for a few weeks. Reached out to manufacturer waiting response. I am hopeful for a replacement because we do like this faucet.
    by
    Response from WC Customer ServiceMar 11, 2024
    I am sorry to hear that you had a negative experience with our product. We take all customer feedback seriously, and I appreciate you taking the time to bring this matter to our attention.

    I understand how frustrating it can be when our products do not meet your expectations. Please be assured that we are committed to resolving this issue and ensuring that it does not happen again in the future.

    At this point, we would like to assist you further, but we need more information regarding your situation. Please visit our website, www.water-creation.com, and submit a ticket through our "Contact Us" page. Our customer service representative will reach out to you within 24-48 business hours.

    We value your business and hope that you will give us another opportunity to make it right.

    Once again, I apologize for any inconvenience caused and thank you for bringing this matter to our attention. Your feedback is extremely valuable to us and will help us in improving our products/services.
    Sincerely, Water Creation Customer Team WaterCreation1
    • Verified Purchase
    It looks amazing package to perfectly. However, did not expect to have the wife beating on the Chrome.
    by
    Response from WC Customer ServiceMar 7, 2024
    Thank you for letting us know about receiving your order F2-0012-01-BX
    , from our company Water Creation. We are truly sorry that it has arrived damaged, and sincerely apologize for any inconvenience you have faced due to it.
    While all our products go through several quality checks before they are delivered to customers, once the item is shipped out, the item is handled by Home Depot assigned carrier.
    If you received your order damaged during transit, please contact Home Depot's Customer Service, 1-800-Home-Depot (466-3337) to provide your feedback regarding your order.
    Thanks again for bringing this issue to our attention, and please don’t hesitate to contact our support team, We would like to assist you further, but we need more information regarding your situation. Please visit our website, www.water-creation.com, and submit a ticket through our "Contact Us" page. Our customer service representative will reach out to you within 24-48 business hours. We appreciate your purchase and cooperation.
    Sincerely, Water Creation Customer Team WaterCreation1
    • Verified Purchase
    Classic style and works well!
    by
    Response from WC Customer ServiceFeb 15, 2024
    We greatly appreciate you for dedicating your time to share your positive experience with our company. Your feedback is a tremendous source of motivation for all of us here at Water Creation.

    We are absolutely thrilled to learn that your experience with our product and service not only met but exceeded your expectations. Delivering exceptional experiences to our customers is at the core of what we do, and your satisfaction reinforces our commitment to this goal.

    Your feedback is invaluable to us, and it serves as a reminder of the importance of our ongoing efforts to provide the best possible service. Your kind words are deeply appreciated, and we are honored to have had the opportunity to serve you.

    Thank you once again for choosing Water Creation. We eagerly anticipate the opportunity to serve you again in the future, and we look forward to exceeding your expectations once more.
    Sincerely, Water Creation Customer Team WaterCreation1
    • Verified Purchase
    Most frustrating faucet ever
    Pieces are missing, I purchased two faucets for a double sink vanity and pieces are missing and it continues to leak .
    by
    Response from WC Customer ServiceJan 2, 2024
    Thank you for providing us with your valuable feedback on our bathroom vanity. We would like to assist you further, but we need more information regarding your situation. Please visit our website, www.water-creation.com, and submit a ticket through our "Contact Us" page. Our customer service representative will reach out to you within 24-48 business hours. We appreciate your purchase and cooperation. WaterCreation1
      Faucet Continuous Leak
      Their bathroom vanities are made of MDF - Cheap particle wood. I have experienced multiple Wet Stains that don't come off. My faucets continuously Leak and because I don't have the Original Copy of my Receipt. Water Creation Charges me $43 each time for Replacement Valves/Stems/Cartridges.
      by
      Response from WC Customer ServiceAug 31, 2023
      I am sorry to hear that you had a negative experience with our product/service. We take all customer feedback seriously, and I appreciate you taking the time to bring this matter to our attention. I understand how frustrating it can be when our products/services do not meet your expectations. Please be assured that we are committed to resolving this issue and ensuring that it does not happen again in the future. At this point, we would like to assist you further, but we need more information regarding your situation. Please visit our website, www.water-creation.com, and submit a ticket through our "Contact Us" page. Our customer service representative will reach out to you within 24 business hours. We value your business and hope that you will give us another opportunity to make it right. Once again, I apologize for any inconvenience caused and thank you for bringing this matter to our attention. Your feedback is extremely valuable to us and will help us in improving our products/services. WaterCreation1
        Great faucet! Very high quality - exactly what I was looking for.
        by
        Response from WC Customer ServiceAug 7, 2023
        Thank you for taking the time to share your positive experience with our company. We are thrilled to hear that you had a great experience with our product and service and that it met your expectations. At Water Creation, we strive to provide our customers with the best possible experience, and it is always rewarding to hear that we have succeeded in doing so. Your feedback is extremely valuable to us, and it motivates us to continue providing exceptional service to all of our customers. Once again, thank you for your kind words and for choosing Water Creation. We look forward to serving you again in the future. WaterCreation1
        • Verified Purchase
        by
        Filters needed changing, water flow still uneven and sputters, even...
        Filters needed changing, water flow still uneven and sputters, even after paying plumber to install. Neveragain
        by
          Nice quality, attractive, works as expected....
          Nice quality, attractive, works as expected.
          by
          1 found this review helpful
          Great!
          I love this set! It's exactly how it looks and it makes the vision of my bathroom come alive. This is the second one I bought for my 2nd bathroom. However, I already had the guy that is remodeling my bathroom install it and we noticed both knows said hot. I really don't want him to remove all of it to return it and re-order it. Is there a way I can just get a knob that says cold? Thank you!
          by
          Response from WC Customer ServiceSep 7, 2021
          Please contact Water Creation directly with a copy of your invoice, our rep will be more than happy to assist you for this matter WaterCreation1
            Faucet Is Not To Be Used For No Overflow Sinks
            I purchased a vanity with a sink which did not have an overflow drain but they packaged this faucet which is for sinks with an overflow drain. I called WC and they where not aware they were packaging the wrong faucet and recommended a different faucet for sinks with no-overflow drains but it was not what my wife wanted. So the work around as suggested by the HD folks is to buy the faucet which I did and purchase a no-overflow drain system with a push to close and push to open drain similar in color. Hope this helps anyone which may run into the same situation as I did. Other than that we love the faucet.
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              • Recommended
              The style is good, but it is not the brown...
              The style is good, but it is not the brown bronze color pictured. It is solid black.
              by
              Response from WC Customer ServiceJun 28, 2021
              We apologize that our product did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this was not met in your interaction with our product. Please note the lifestyle product images are for illustrative purposes only which is in the most generic, basic way possible, of what the item you intend to buy will look like. For this particular collection, the oil rubbed bronze color is crafted in more unique method to enhance the look by each individual craftsman. We recommend that you can take a revision for your review once your faucet is installed in a brightsome environment WaterCreation1
              • Verified Purchase
              A very nice product.
              A nice product. Works perfectly with the slate vanity that we bought for our new bathroom addition. The operation of the knobs took some getting used to, since they are backwards from our old knobs, but that, as they say, "ain't nothin' but a thing." I DO wish that service diagrams were more readily available on the 'net. Need to know how to take it apart without damaging anything. The cold water on one of our faucets (we bought two) only comes out at a trickle. I'm sure there's probably just some debris caught in the line, so I'm not blaming the faucet. More likely the installer. Stuff happens.
              by
                • Recommended
                We loved these so much, we replaced all three bathroom...
                We loved these so much, we replaced all three bathroom vanity sinks with these. Great quality and look great, too!
                by
                • Verified Purchase
                Good Value Fixture. Installation was easy. Parts well made.
                Good Value Fixture. Installation was easy. Parts well made.
                by
                • Recommended
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                The aeorator was defective...
                The aeorator was defective
                by
                Response from WC Customer ServiceMar 30, 2021
                I apologize for the inconvenience that the aerator was defective. Thank you for bringing this to our attention. Please feel free reach out to support team, our team leader would love to make things right if you give us another chance. WaterCreation1
                Great Quality. Cant wait to put it in my bathroom!...
                Great Quality. Cant wait to put it in my bathroom!
                by
                • Verified Purchase
                by
                • Verified Purchase
                Very nice Works awesome...
                Very nice Works awesome
                by
                • Verified Purchase
                Showing 1-22 of 22 reviews

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