[This review was collected as part of a promotion.] Very happy! In addition to brightening up my kitchen, all appliances plus cabinets are/were black; functionality is wonderful. We are very pleased!
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Recommended
Customer review from whirlpool.com
Apr 27, 2024
Love the look
[This review was collected as part of a promotion.] Love my new fridge just wish the freezer had more room
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Customer review from whirlpool.com
Apr 24, 2024
Whirlpool french door
[This review was collected as part of a promotion.] This refrigerator/freezer is the perfect for a medium sized family's needs and has great features including an automatic ice maker in the freezer and filtered water dispenser at the inside door jamb.
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Recommended
Customer review from whirlpool.com
Apr 8, 2024
Broken ice maker!
[This review was collected as part of a promotion.] Brand new a day after delivery the ice maker doesn’t work. VERY unhappy.
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Response from Whirlpool TeamApr 12, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 515559.
We’re looking forward to hearing from you.
Marie Q
Customer review from whirlpool.com
Mar 29, 2024
Horrible ice maker
[This review was collected as part of a promotion.] I bought this a couple weeks ago and the ice maker is horrible. It won’t give me ice without making a loud bang and then the refrigerator door starts opening. During the night it makes a loud kaboom noise and hasn’t been pleasant at all. My refrigerator part is good but that ice maker is the worst I have ever had. It is full of ice but won’t dispense it. I have to take the tray out and take the ice manually then it makes that kaboom sound making new ice.
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Response from Consumer CareApr 1, 2024
Thank you for sharing your insights with us, Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 509826.
We’re looking forward to hearing from you.
Marcos O
Customer review from whirlpool.com
Mar 27, 2024
Very Disappointed
[This review was collected as part of a promotion.] This is the second one in a year because the Doors do not match up and the seals also are flawed because they keep tearing.This is one of three that my daughter and Mother-in -Law also bought the same model after we thought it was a good buy but are having same problem.
What does this Company plan on doing to resolve this issue
Unfortunately this was not the case and the new one has the same Flaw and the seal is tearing
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Response from Consumer CareApr 1, 2024
Thank you for sharing your insights with us, None. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 508746.
We’re looking forward to hearing from you.
Marcos O
Customer review from whirlpool.com
Mar 27, 2024
Love the layout and features!
[This review was collected as part of a promotion.] We purchased our Whirlpool refrigerator in November of 2023 for our new home. It replaced the exact same model we had in our previous home purchased in 2017. We were so happy with refrigerator we had to have the same one in our new home!
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Recommended
Customer review from whirlpool.com
Mar 20, 2024
Nice layout and visibility
[This review was collected as part of a promotion.] The side by side refrigerator of another brand that came with this house was totally inadequate. This upgrade to a Whirlpool French Door model was long overdue. The refrigerator layout allows enough customization of shelf heights so that I can store items based on most frequent usage and easier accessibility. The lighting is bright and crisp; perfect for total visibility of everything that is stored. The bottom drawer two tier freezer is perfect for the amount of frozen food used. All in all, this Whirlpool does the job and more.
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Recommended
Customer review from whirlpool.com
Mar 19, 2024
Hoping for the Best
[This review was collected as part of a promotion.] I bought this one to replace the exact same refrigerator since it was part of a set and I wanted it to match still. Unfortunately, the first one I bought only lasted four years… That's not very good but I'm hoping it was a fluke.
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Response from Consumer CareMar 21, 2024
We are constantly working to improve our appliances and our service, and it is only through feedback from customers like you that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. We know that can be disheartening; especially when you have just purchased a new and you have high expectations for it. We’re sorry that we are not meeting/delivering these expectations.
Recommended
Customer review from whirlpool.com
Mar 19, 2024
Worst refrigerator EVER!
If I could give this 0 starts I would. This is the worst appliance I’ve ever had. The upper “self closing” door won’t close completely unless you slam it, and the freezer doesn’t seal, making it frosty all the time and very difficult to open/close because the track it runs on gets all icy. The ice maker will regularly dump ice out all over my floor when I open the freezer, scaring the h*** out of anyone else sleeping in the house if it happens at night. When it makes ice, each piece that drops into the bin sounds like a gunshot. If I could chuck it over the back fence, I would. My cheap college apartment from 30 years ago had a better refrigerator. This thing works like something I might have purchased at the Dollar Tree. DON’T waste your money.
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Response from Consumer CareMar 21, 2024
Thank you for sharing your insights with us, KDB04. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 504565.
We’re looking forward to hearing from you.
Marcos O
Customer review from whirlpool.com
Mar 11, 2024
OK so far.
[This review was collected as part of a promotion.] I’ve only had this refrigerator for about two weeks so this review is limited. I have two issues so far:
1. My fault but I did not realize there was no butter compartment included (I’ve never had a refrigerator that didn’t have one before)
and there doesn’t appear to be an accessory butter compartment that I can purchase for this model.
2. The interior water dispenser button is located above the spigot, rather than immediately under the spigot, so it requires two hands to fill a cup of water.
Otherwise, I’m happy with the capacity and other features.
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Customer review from whirlpool.com
Mar 1, 2024
Not quality hard plastic
[This review was collected as part of a promotion.] I like the refrigerator because I grew up with this name brand and it has always been very reliable. The only thing is that it makes slot of noise when water is dispensed into the lines Yoy can hear it running through the fridge. The plastic panel that cover the veggie drawer is very flimsy and not of hard plastic it comes of hinges everytime I open the drawer. I’m just hoping it last a while.
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Customer review from whirlpool.com
Feb 23, 2024
I am not using ice cubes or filtered water
[This review was collected as part of a promotion.] I bought it on January 2,2024
I like it. Runs very quietly.
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Recommended
Customer review from whirlpool.com
Feb 23, 2024
Torn seal
My last Whirlpool refrigerator was still going strong after 12+ years. I have had this refrigerator for only four months and the door seal has already torn off. I’m very displeased with the quality.
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Response from WhirlpoolTeamFeb 28, 2024
Thank you for sharing your insights with us, Cass. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
1 found this review helpful
Feb 6, 2024
Stainless steel corroded on door
I bought 2 of these refrigerators: one for my daughter and one for myself. I noticed that the stainless steel was corroding near the door handles on both refrigerators. (See photos) It didn’t start happening until after the warranty period. In addition, I had bought a dishwasher and the same thing is happening.
I contacted Whirlpool and they won’t do anything.
So, would I buy these again…no!
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3 found this review helpful
Jan 29, 2024
Great features. Best that I have ever owned!
[This review was collected as part of a promotion.] My brother recommended this model to me. I am especially like the freezer. Ice cream is firmly frozen and ice high quality. Like the convenience of French door. Bottom freezer make it easy to keep track of stored items.
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Recommended
Customer review from whirlpool.com
Jan 20, 2024
Very satisfied
[This review was collected as part of a promotion.] We bought this refrigerator a few weeks ago and love it!! Runs quite; has loads of room in the upper level and plenty in freezer below. Very satisfied with our purchase!
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Recommended
Customer review from whirlpool.com
Jan 4, 2024
Inferior product
After seven weeks of owning our refrigerator, it broke down. We’ve had it still less than a year and the repair man has tried to fix it Five times. We are using our 23 year old refrigerator that was moved into the garage …because we can no longer trust our new one! I have a feeling Whirlpool will not help us and this will continue until are warranty is up then we will be out the $1500 we paid and a new refrigerator that we can’t trust.
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Response from WhirlpoolTeamJan 8, 2024
Thank you for sharing your insights with us, CindyV. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
4 found this review helpful
Dec 29, 2023
Sufficient.
[This review was collected as part of a promotion.] Enjoying my new refrigerator but am very disappointed there is no or egg compartments.
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Recommended
Customer review from whirlpool.com
Dec 26, 2023
Basic machine
[This review was collected as part of a promotion.] Have not used it long enough to give a proper review. Our old one died and this was available for next day delivery. Simple layout, nothing through the doors which we wanted. Could probably write a better review after having it for a year.
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Customer review from whirlpool.com
Dec 9, 2023
Fits perfectly and looks great!
[This review was collected as part of a promotion.] We are very happy with our new Whirlpool refrigerator! Our old whirlpool fridge fasted twenty years, this time we went with a French door style. Due to a wall on the right side of where our fridge is placed we had to be careful to check the width of the fridge with the doors open. The whirlpool hinge design fit in the 37” space and still allowed for the doors to open. Some models we looked at had thick doors hinged to the outside that extended up to 4” beyond the unit’s width when the doors were open, preventing one door from opening.
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Recommended
Customer review from whirlpool.com
Dec 7, 2023
A few tweaks would make it great!
[This review was collected as part of a promotion.] I had a Whirlpool refrigerator that lasted over 20 years, so we got this one to replace the old one. It is somewhat quieter than the old model. The lowest shelf no longer goes far down enough to allow for storage of taller items without raising the top shelf to the highest position, rendering that side hard to use and a lot of wasted space. I did that on one side and have two, skinny areas high up on the other, just so that I can store my water jug. The thickness of the door compartments take up just enough room to NOT fit all the things that used to fit in the door, which means they have to take up space in the main area. And, THERE IS NO BUTTER KEEPER! I'm very short, and it's very inconvenient to have to reach over the top basket to get to my butter, and that is high enough that it's almost the only thing I can keep in there. We don't have water hooked up to it, so I can't review the water system or ice maker. OH! But the freezer divider on the top level is weird and goes horizontally, not vertically, and apparently cannot be moved. I'm hoping the unit lasts, but I'm also still trying to figure out the best ways to utilize the space. The produce drawers are good.
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Customer review from whirlpool.com
Nov 28, 2023
Loud humming of the compressor
[This review was collected as part of a promotion.] I bought this to replace a similar model that was 13 years old and an Appliance Technician mentioned lo that it may go any time. Thanksgiving was coming and we were going to have guests. We went to look immediately and found a newer model of the same one we had that fit the built in look.
It arrived and was installed the Monday before Thanksgiving. Only complaint is the louder humming of the compressor. Not sure if this is normal or not. Tried calling to ask but didn’t wait the twenty minutes for a reply
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Recommended
Customer review from whirlpool.com
Nov 19, 2023
Great device
[This review was collected as part of a promotion.] I like this device, bought 20 days ago and happy to use it.
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Recommended
Customer review from whirlpool.com
Sep 15, 2023
Whirlpool Refrigerator
[This review was collected as part of a promotion.] We have only had it a week but so far we love it!
We love all the features!
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Recommended
Customer review from whirlpool.com
Aug 14, 2023
So far Great Whirlpool refrigerator
[This review was collected as part of a promotion.] I had this Whirlpool refrigerator 36 inch French door installed in my kitchen about a week ago. So far I’m enjoying it.
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Customer review from whirlpool.com
Aug 10, 2023
Refrigerator Review
[This review was collected as part of a promotion.] Purchased new refrigerator last month and everything is working great and no issues to replace. See
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Recommended
Customer review from whirlpool.com
Aug 10, 2023
Perfect for me
[This review was collected as part of a promotion.] I bought this refrigerator as a slight upgrade to my previous 3 door LG. This one has an accessible filter and inside water delivery.. The large bottom freezer is about the same, good storag to organize and see. More is stored in the doors and the meat/ cheese slide out drawer is larger
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Recommended
Customer review from whirlpool.com
Jul 29, 2023
I like it's space and adjustable shelves.
[This review was collected as part of a promotion.] I like the water dispenser on the inside, and the doors do not ding if left open longer than 30 seconds.
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Recommended
Customer review from whirlpool.com
Jul 24, 2023
This is a wonderful refrigerator!
[This review was collected as part of a promotion.] I love my new Whirlpool fridge. It fits perfectly! The French doors makes it so easy to organize and access my food. The adjustable shelves are easy to move. The interior water dispenser gives the fridge a sleeker design. The settings are easy to understand. The bottom mount freezer glides smoothly.